Antica Dimora Mantova Hotel

Air conditionning not working, room just in front of garage door, problems with electricity

None!

This is not a 4-star hotel. Entrance is impossible to locate...the main entrance is not at the address provided and there is no indication how/where to enter the hotel. I actually thought the hotel had closed and was going to find alternative accomodations. Check-in clerk provided absolutely no assistance in getting the car into the car park (an extremely difficult task - see next comment) or navigating luggage thru the small spaces. If you are driving beware - you will need someone to stand in the street and stsop traffic so you can maneuver the car into the car park entrance. There was no bellman or porter to help with luggage. The room was tiny - even by european standards. There was no place to put suitcases. We left one in front of the door - an obvious fire hazard. The provided safe was not bolted down - rendering it useless. The limited amenities were provided in small plastic packets. (Again - not what you would expect in a 4-star hotel!!!) The breakfast was merely adequate - with prepackaged cheeses and limited selection. Again - not what you would expect at a 4-star hotel