Basics
Bathroom
Things to do
General
Services and conveniences
Accessibility and suitability
Dining
Pool and spa
Media and entertainment
Bedroom
Outdoor
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Parking and transportation
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's location?
The hotel is located in the center of Mariánské Lázně Spa, offering amazing views and easy access to the Spa Colonnade, Singing Fountain, and other nearby attractions.
What are the main amenities offered at the hotel?
The hotel offers a variety of amenities including a spa and wellness center, indoor pool, sauna, restaurant, bar/lounge, and a beautiful terrace/patio for guests to enjoy.
How is the quality of the beds at the hotel?
Guests have described the beds as comfortable and pleasant, ensuring a good night's sleep and a relaxing stay.
Is the hotel known for its customer service?
Guests have praised the friendly and helpful staff, particularly the receptionists, who strive to ensure a warm and welcoming experience for all guests.
What can guests expect from the hotel's dining options?
The hotel offers a decent breakfast with many warm choices, and a restaurant serving good food, although some guests have mentioned that the dinner buffet could be improved.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests raved about the amazing views from their rooms, especially those facing the park and colonnades. Consider requesting a room with a balcony for an enhanced experience.
Check the Spa and Wellness Facilities
While some guests enjoyed the spa and massage services, others found the sauna and pool to be small and not well-maintained. It's advisable to inquire about the current condition of these facilities before booking.
Inquire About Housekeeping
Several guests mentioned cleanliness issues, such as stained carpets and a lack of thorough cleaning. It's recommended to inquire about the housekeeping standards and recent improvements.
Explore Nearby Attractions
The hotel's proximity to the Spa Colonnade and Singing Fountain makes it an ideal location for exploring the city on foot. Take advantage of the central location to visit these nearby attractions.
Consider Parking Options
The hotel does not have on-site parking, and guests have mentioned higher costs at public parking places. It's advisable to explore parking options in advance to find the most convenient and cost-effective solution.
Be Mindful of Dining Experiences
While some guests praised the breakfast and dinner options, others found the quality and variety of food to be lacking. Consider exploring nearby restaurants for dining alternatives.
Verify Room Amenities
Some guests reported issues with amenities such as Wi-Fi, room service, and toiletries. It's recommended to verify the availability and quality of these amenities before arrival.
Communicate with Staff
Engage with the hotel staff to address any concerns or special requests. Several guests appreciated the helpfulness of the reception staff, indicating that they are willing to assist with various needs.
Consider Seasonal Timing
The hotel experiences high and low seasons, with different guest experiences based on the time of year. It's advisable to consider the seasonal aspects when planning a visit.
Manage Expectations
While the hotel offers a historic spa experience and a central location, it's important to manage expectations regarding the overall standard of facilities and services based on guest feedback.
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 11:00 |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Sun Palace Wellness Hotel is located at Vrchlického 30, 1.5 km from the center of Mariánské Lázně. Spa Colonnade is the closest landmark to Sun Palace Wellness Hotel.
Check-in time is 14:00 and check-out time is 11:00 at Sun Palace Wellness Hotel.
Yes, Sun Palace Wellness Hotel offers free Wi-Fi.
Sun Palace Wellness Hotel is 29.2 km from Carlsbad Karlovy Vary. Sun Palace Wellness Hotel is 111.8 km from Václav Havel Prague.
Yes, Sun Palace Wellness Hotel has a pool onsite.
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