Sun

The hotel was clean, in a very central position and very elegant.

The comunication between reception and other staff of the hotel was terrible.

Good location, nice exterior, tasteful interior, average breakfast

This poorly managed hotel did not offer us 4 star quality. Management is not interested in its guests and is not available to discuss complaints, verry unprofessional and inpolite receptionist. Other members of the staff (housekeeping and restaurant) in general were fairly friendly. Entrance cards for the room did not work, our booked room with balcony was not available and airconditioning did not work. Tables in breakfast room were not laid out unless one arrives as first guests, we had to ask every day for knives and forks and teacups. Technical matters (such as airco) were only picked up after days (one week after arrival we experienced one day with the airco operational in our room!)

Staff was very welcoming and the hotel is in very good shape and good taste in decoration. the best quality/price I ever had in CR!

Even though the staff is nice they are not very professional. The room had some glitches that could be avoided: Broken shower head, Tv with bad signal, and a badly positioned tv. Breakfast is mediocre.

we enjoyed the location and proximity to all sights

no parking