Value for money
Distance to city center
|Las Palmas de Gran Canaria|
Distance to airport
|"Amazing friendly and helpful staff."||(in 24 reviews)|
|"Fantastic hotel, great value for money."||(in 14 reviews)|
|"Excellent Breakfast and Dinner."||(in 4 reviews)|
|"evening entertainment was poor."||(in 3 reviews)|
|"Had to move rooms due to noise of music."||(in 3 reviews)|
|food very good||in 83 reviews|
|staff excellent||in 53 reviews|
|staff were friendly||in 48 reviews|
|loved the spa||in 42 reviews|
|nice pool||in 35 reviews|
|fantastic hotel||in 34 reviews|
|good facilities||in 21 reviews|
|evening entertainment||in 20 reviews|
|twin room||in 15 reviews|
|music at night||in 12 reviews|
|free bus||in 10 reviews|
|breakfast and dinner||in 8 reviews|
|wellness centre||in 8 reviews|
|sun beds||in 4 reviews|
|close to the beach||in 2 reviews|
|location was perfect||in 2 reviews|
|friendly staff||in 1 review|
|good location||in 1 review|
|kids playground||in 1 review|
|papers||in 1 review|
|pool view||in 1 review|
|stapled||in 1 review|
|vile||in 1 review|
- Overall cleanliness (rooms & other facilities) - Spa - Organized entertainment & other facilities (minigolf, game room, kids playground etc.) - Room next to kids playground was most convenient location to stay with small kids!
- People reserving sun-loungers in early morning was really annoying!! - Limited access (9-12) to kids at spa (spa was the most important factor when choosing the hotel) - Broken ventile at the bottom of one pool at back corner (both our kids got open cuts), however, this was fixed during our stay at the hotel - Noise from the gym in late evenigns and early mornings (rooms next to the playground, under the gym), noise from foot thumbing and metal weights hitting the floor) - Improvement idea: Dinner menus with geographical themes (Chinese, Mexican, Spain, Greece etc...)
the management ignore valid complaints about some staff (what a pitty)
Steak on hot stone at lunch time. Wellbeing Centre 5* plus Hotel is fantastic
Not many English
The food was excellent. The hotel offered free entrance to the spa for all guests. Free bus transportation to the beach. I booked a twin room, but upon arrival I asked for a room with a king-size bed and the hotel accommodated me with no extra charge.
Dutch and German tourists put their towels on all the lounge chairs by the pool at 7:30 a.m.and then left to come back later. I went to the pool at 9 a.m., and although only a few people were there, all the lounge chairs were taken.
The setting was superb for relaxation and the Spa provided a welcome and restful hour after a day of sunbathing.
There wasn't sufficient sun beds mainly because people put out towels in the early morning and then disappeared for most of the day.
Well what can I say my 2nd stay at this hotel this year! Fantastic place, went there first in April with just the other half for a week, ended up staying 2 weeks because of the volcano eruption! The staff couldn't have been more helpful, so we decided to come back in August with my daughters. Didn't think they could improve the place but they had. Extended the Spa facilities, tidied up the lift areas and ongoing work happening on the balconies and fascias. The food was still excellent and we thoroughly enjoyed our 2nd stay if only for a week! Just can't rely on these volcanos can you?
Bed was to small you should have a double bed for mature people and you should not allow sun beds to be taken over if they are not being used we never could get a bed to lie in the sun and we all pay the same money
complaints management, business model, pool cleaning, breakfast eggs, suits elderly people
inconsistencies between advertised product and true experience, towel war, elevators, vending machines, hygiene, jaccuzi, no air conditioning
almost everything,reception desk staff exceptionally good
i did think the food in the evening could have been hot,and the bowls for soup are far to shallow and could cause problems by spilling over,i would sugest smaller bowls but deeper when people have to carry them. especially elderly people ..
Overlooking the garden, BULL Eugenia Victoria & SPA is a modern hotel just a short walk from Yumbo Centrum. Popular facilities, such as a sauna, an outdoor pool and a Jacuzzi, ensure an enjoyable stay in Playa Del Ingles.
The hotel has 400 well-appointed rooms that are equipped with a variety of essential amenities to ensure guests have a comfortable stay.
BULL Eugenia Victoria & SPA's bar provides live music and serves a choice of premium drinks. There is also the added convenience of an in-house restaurant.
The area surrounding the hotel has a range of restaurants and cafés. Dunas de Maspalomas is a 10-minute car ride from the hotel.
based on 314 reviews
Value for money
Policies vary by room type and provider.
Hotel Eugenia Victoria & Spa is located at Avenida Gran Canaria 26 in Playa del Ingles, 1.2 km from the center of Maspalomas. Yumbo Centrum is the closest landmark to Hotel Eugenia Victoria & Spa.
Check-in time is 16:00 and check-out time is 11:00 at Hotel Eugenia Victoria & Spa.
Yes, Hotel Eugenia Victoria & Spa offers free Wi-Fi.
Yes, Hotel Eugenia Victoria & Spa offers free parking.
No, Hotel Eugenia Victoria & Spa does not offer free airport shuttle service.
Hotel Eugenia Victoria & Spa is 26.3 km from Las Palmas de Gran Canaria.
Yes, Hotel Eugenia Victoria & Spa is a pet-friendly hotel.
Yes, Hotel Eugenia Victoria & Spa has a pool onsite.