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|"Room service was prompt and delicious."||(in 11 reviews)|
|"Amazing staff Great location."||(in 204 reviews)|
|"The breakfast was absolutely incredible."||(in 79 reviews)|
|"The room service food was disgusting!"||(in 5 reviews)|
|"Shower hose was leaking."||(in 29 reviews)|
|"It was a bit tired"||(in 18 reviews)|
|staff were friendly||in 442 reviews|
|room was spacious||in 328 reviews|
|great location||in 316 reviews|
|bed was amazing||in 268 reviews|
|great views||in 172 reviews|
|breakfast was great||in 153 reviews|
|beautiful hotel||in 141 reviews|
|shower over the bath||in 78 reviews|
|club lounge||in 69 reviews|
|bit tired||in 51 reviews|
|valet parking||in 42 reviews|
|bottle of sparkling||in 37 reviews|
|collins street||in 22 reviews|
|room service||in 22 reviews|
|wi fi||in 10 reviews|
Concierge saved the day
Was set for a pickup at hotel from tour company and when they were not there concierge took charge of situation by locating and calling all 3 direct numbers available until he got ahold of someone. Timing was critical as missing a tour has its own bucket of problems because of his urgency response the tour was located and all proper arrangements were honored. He was solid. Excellent location views breakfast
Wifi did not work in room. Acoustics from outside in. Mattress was uneven in firmness.
Cleanliness, staff attitude
The Sofitel Melbourne on Collins hotel is located about 40 minutes from Tullamarine Airport and offers airport shuttles, limousine service, car rentals, and taxi service for guests. Located on the “Paris End” of the street, this hotel sits among elegant French-inspired buildings and just minutes from plenty of galleries, shops, and local dining. Guests can walk to Federation Square, the Hisense Arena, Royal Botanic Gardens, and Melbourne Central, and parking is provided at the hotel for a fee. Complimentary WiFi is available in all areas of the building. Valet parking is also available.
There are 363 guest rooms at this non-smoking luxury hotel. The Sofitel Melbourne on Collins is a 5-star property that offers a daily buffet breakfast for a fee. There is a restaurant and bar at the hotel, which also has a coffee shop and offers 24-hour room service for guests. The hotel also has a fitness center and a 24-hour business center for guest use, along with meeting rooms for small meetings and events. Concierge services are provided, including tours and ticket assistance. The hotel also features a hair salon and guest laundry facilities.
All of the guest rooms feature flat-screen TVs with premium channels, a minibar, in-room climate control, premium bedding with a pillow menu, an iPod docking station, coffee and tea service, a refrigerator, and a desk. Rooms also include blackout curtains for privacy and a private bathroom with a shower and designer toiletries. There is a limited number of connecting rooms available at this hotel.
based on 897 reviews
Policies vary by room type and provider.
Sofitel Melbourne on Collins is located at 25 Collins Street in Melbourne CBD, 0.7 km from the center of Melbourne. Fitzroy Gardens is the closest landmark to Sofitel Melbourne on Collins.
Check-in time is 14:00 and check-out time is 11:00 at Sofitel Melbourne on Collins.
Yes, Sofitel Melbourne on Collins offers free Wi-Fi.
No, Sofitel Melbourne on Collins does not offer free parking.
No, Sofitel Melbourne on Collins does not offer free airport shuttle service.
Sofitel Melbourne on Collins is 11.4 km from Melbourne Essendon. Sofitel Melbourne on Collins is 19.9 km from Melbourne.
No, Sofitel Melbourne on Collins does not have a pool onsite.