Fortune Resort Grace - Member Itc Hotel Group

Health and safety

• Daily housekeeping
• Contactless check-in/check-out
• Face masks for guests available
• Physical distancing in dining areas
• Physical distancing rules
• Property is cleaned by professional cleaning companies
• Process in place to check health of guests
• CCTV in common areas
• CCTV outside property
• Hand sanitizer in guest accommodation and key areas
• Screens or physical barriers placed between staff and guests in appropriate areas
• Use of cleaning chemicals that are effective against coronavirus
• 24-hour security
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• All plates, cutlery, glasses and other tableware have been sanitized
• Delivered food is securely covered
• Guests can opt-out of accommodation cleaning
• Staff follow all safety protocols as directed by local authorities
• Disinfection of high-touch surfaces
• First-aid kit
• Enhanced cleaning
• Carbon monoxide detector
• Thermometers for guests provided by property
• Safe

Basics

• Wi-Fi available in all areas
• Internet
• Fan
• Fire extinguisher
• Free toiletries
• Smoke alarms
• Heating
• Air-conditioned
• Free Wi-Fi
• Linens
• Towels
• Shampoo
• Body soap
• Trash cans

Dining

• Electric kettle
• Packed lunches
• Special diet menus (on request)
• Restaurant
• Bar/Lounge
• Food can be delivered to guest accommodation
• Coffee shop
• Minibar
• Tea/coffee maker
• Refrigerator
• Coffee machine
• Dining area
• Dining table

Services and conveniences

• Business center
• Wake-up service
• Currency exchange on-site
• Meeting/Banquet facilities
• Room service
• Key access
• Key card access
• Express check-out
• 24hr front desk
• Conference rooms
• Safety deposit box
• Bottle of water

Accessibility and suitability

• Entire unit located on ground floor
• Entire unit wheelchair accessible
• No smoking
• Designated smoking area
• Private entrance
• Roll-in shower
• Increased accessibility
• Elevator
• Accessible by elevator
• Toilet with grab rails
• Upper floors accessible by stairs

Bathroom

• Hairdryer
• Bathrobe
• Private bathroom
• Shared toilet
• Shower
• Shower cap
• Additional toilet
• Toilet
• Toilet paper
• Toothbrush
• Walk-in shower

General

• Interconnected room(s) available
• Lockers
• Mountain view
• Storage available
• Seating area
• Sofa
• Telephone
• Tile/marble floor

Laundry

• Ironing service
• Laundry facilities
• Laundry service
• Pants press
• Iron and ironing board
• Tumble dryer

Things to do

• Board games/puzzles
• Game room
• Darts
• Table tennis
• Pool table
• Night club

Parking and transportation

• Airport shuttle (surcharge)
• Free parking
• Private parking
• Valet parking

Media and entertainment

• Flat-screen TV
• Cable or satellite TV
• Pay-per-view channels
• TV

Outdoor

• Outdoor dining area
• Outdoor furniture
• Terrace/Patio
• Balcony

Bedroom

• Feather pillow
• Socket near the bed
• Clothes rack
• Wardrobe or closet

Family friendly

• Kids meals
• Indoor play area
• Baby safety gates
• Children's high chair

Spa

• Spa
• Spa and wellness center
• Massage

Workspace

• Fax/photocopying
• Desk

Fitness

• Fitness center
• Tennis