4 stars
Mercure Nagano Matsushiro Resort & Spa
Photos of Mercure Nagano Matsushiro Resort & Spa
Overview
Hotel with a full-service spa, near Matsushiro Castle This hotel features a full-service spa, a restaurant, and a sauna. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Mercure Nagano Matsushiro Resort & Spa offers 345 air-conditioned accommodations with safes and slippers. Televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Recreational amenities at the hotel include a sauna. The recreational activities listed below are available either on site or nearby; fees may apply.
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Amenities at Mercure Nagano Matsushiro Resort & Spa
- Spa and wellness center
- Restaurant
- Free parking
- Shuttle service (free)
- Flat-screen TV
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
- Internet
- Laundry service
Basics
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Bathroom
- Shower
- Bathtub
- Bidet
- Hairdryer
- Toilet
- Open-air bath
- Toilet paper
- Toothbrush
- Public bath
- Private bathroom
General
- Family rooms
- Slippers
- Sofa
- Tatami (traditional Japanese flooring)
- Telephone
- Carpeted
- Mountain view
- Storage available
Accessibility and suitability
- Elevator
- Accessible by elevator
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
- Designated smoking area
Services and conveniences
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Key card access
- Chapel/shrine
- 24hr front desk
Things to do
- Hot spring bath
- Bicycle rental
- Fishing
- Canoeing
Parking and transportation
- Shuttle service (free)
- Free parking
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Pants press
Dining
- Restaurant
- Refrigerator
- Vending machine (drinks)
Pool and spa
- Spa and wellness center
- Sauna
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
Bedroom
- Alarm clock
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Family friendly
- Kid-friendly buffet
Fitness
- Tennis
Reviews of Mercure Nagano Matsushiro Resort & Spa
7.6
Good
806 verified ratings
Wonderful
251
Very good
217
Good
133
Okay
80
Fair
62
Mediocre
24
Poor
44
Guests say
Overall, guests expressed significant disappointment with the service at the hotel, indicating that the staff were unwelcoming and unhelpful. There were also complaints about the value for price, with many feeling it was overpriced for the quality of service. On a positive note, many reviews highlighted the cleanliness and spaciousness of the rooms and bathrooms, as well as the quality of the amenities, particularly the hot baths and onsen. Despite some issues, several guests appreciated the cleanliness and comfort of the facilities.AI-Generated from customer reviews
Sort by:Most recent
Score by provider
7 out of 10
1 review
Location
1372-1 Nishiterao Matsushiro, Nagano 381-1215
What's nearby
- Nagano Olympic Stadium3.3 km
- Nagano Railway Station8 km
- Odagiri Dam8.7 km
- Nagano Prefectural Shinano Art Museum10.1 km
- Zenkoji10.1 km
- Sasadaira Dam11.3 km
- Susobana Dam12.9 km
- Minochi Dam13.8 km
- Togakushi Shrine21.6 km
- Togakushi Ski Area22.4 km
- Taira Dam24.4 km
- Okususobana Dam26.9 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Mercure Nagano Matsushiro Resort & Spa
Low season | April |
|---|---|
High season | October |
Average price (weeknight) | ₪275 |
When to book a room at Mercure Nagano Matsushiro Resort & Spa
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
Top tips for your stay at Mercure Nagano Matsushiro Resort & Spa
FAQs when booking at Mercure Nagano Matsushiro Resort & Spa
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See most recommended stays in NaganoGood to know
Value for money | 7.7 |
|---|---|
Distance to city center | 8.0 km |
Nearest Airport | Matsumoto |
Distance to airport | 51.4 km |