4 stars
The Concord Hotel & Suites
Photos of The Concord Hotel & Suites
Overview
The Concord Hotel & Suites offers 5-star accommodation, plus a sauna, free Wi-Fi and an indoor pool. Close to restaurants and shops, the hotel provides an ideal base while in Nairobi.
The Concord Hotel & Suites has recently undergone refurbishment and offers a coffee bar, valet parking and 24-hour room service. In sunny weather, an outdoor terrace provides a nice place to relax.
The hotel has 86 rooms that are equipped with all the necessities to ensure a comfortable stay. Each provides a private bathroom with a hair dryer, bathrobes and slippers.
The Concord Hotel & Suites is an ideal base to discover nearby Langata Shopping Centre and Nairobi NV Park. Kenya Institute of Management-Nairobi, Yaya Shopping Centre and NSSF City Center are only a short drive away.
Amenities at The Concord Hotel & Suites
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Kitchen
- Wine glasses
- Electric kettle
- Kitchenware
- Kitchenette
- Dishwasher
- Oven
- Microwave
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Dining area
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic pillow
- Non-feather pillow
- Designated smoking area
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Accessible by elevator
- Toilet with grab rails
- Upper floors accessible by elevator
- Upper floors accessible by stairs
General
- Family rooms
- Interconnected room(s) available
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Pool and spa
- Heated pool
- Spa
- Indoor pool
- Pool towels
- Pool with a view
- Spa and wellness center
- Rooftop pool
- Massage
- Sauna
Dining
- Packed lunches
- Fruits
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
- Dining table
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
- Kids' outdoor play equipment
- Pool cover
- Children's high chair
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- Shared lounge/TV area
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of The Concord Hotel & Suites
7.9
Good
1222 verified ratings
Wonderful
547
Very good
235
Good
173
Okay
86
Fair
62
Mediocre
43
Poor
76
Summary of reviews
Guests say
Guests generally appreciated the hotel's location and cleanliness, highlighting the helpful staff and the spacious rooms. However, there were significant complaints regarding service quality, with many reviews mentioning rude staff and poor customer care. Additionally, some found the hotel to be outdated, with issues like malfunctioning amenities and inadequate bathroom facilities. Overall, while the hotel has its strengths, particularly in location and cleanliness, improvements in service and modernization are necessary.AI-Generated from customer reviews
Sort by:Most recent
Filters
All filters
Filters
Review rating
Traveler type
Time of year
Filters
Review rating
Traveler type
Time of year
Score by provider
7.9 out of 10
881 reviews
8 out of 10
7 reviews
1 out of 10
1 review
Location
31, Wangapala Road, Nairobi 100
What's nearby
- Nairobi National Museum2.2 km
- Kenya National Theatre2.7 km
- Arboretum3 km
- City Market3.2 km
- Teleposta Towers3.5 km
- Central Park3.5 km
- National Archives3.6 km
- Kenyatta Mausoleum3.8 km
- Kenyatta International Conference Centre3.9 km
- Uhuru Park3.9 km
- Times Tower4 km
- Kenya Railway Museum4.3 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 10:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at The Concord Hotel & Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at The Concord Hotel & Suites
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in NairobiMost recommended
See most recommended stays in NairobiGood to know
Value for money | 7.9 |
|---|---|
Distance to city center | 4.3 km |
Nearest Airport | Nairobi Wilson |
Distance to airport | 7.5 km |