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|"The staff were fantastic!"||(in 62 reviews)|
|"Breakfast was very well organized."||(in 45 reviews)|
|""Hotel was great, lovely helpful staff.""||(in 45 reviews)|
|"Heard noises all night."||(in 1 review)|
|"Surrounding area a little dismal and felt unsafe"||(in 7 reviews)|
|"Room too hot."||(in 20 reviews)|
|staff were very helpful||in 174 reviews|
|beautiful hotel||in 123 reviews|
|room was nice||in 107 reviews|
|room too hot||in 95 reviews|
|breakfast was good||in 88 reviews|
|bed very comfortable||in 50 reviews|
|great restaurant||in 43 reviews|
|nice area||in 37 reviews|
|central station||in 30 reviews|
|poor service||in 30 reviews|
|walk from the train||in 17 reviews|
|historic centre||in 10 reviews|
|ordered medium||in 6 reviews|
|gennaro||in 4 reviews|
|visit to napoli||in 4 reviews|
|heard noises||in 3 reviews|
Common spaces were beautiful and location great. Restaurant was delicious for dinner.
Sub-par rooms, no kettle in room, clueless staff (nobody knew what a bath mat was, for example), broken fridge they wouldn’t fix (they said it’s supposed to be warm!), took 30 minutes to get my car (they had said 15 minutes), also no breakfast. Stayed at a much cheaper and nicer hotel down the block. Wish I had booked that hotel for my days in Naples! You can get much better value than this hotel. A fail for the Sofitel chain.
Beautiful hotel and warm staff
Loved the area - very old area of the city. Neighborhood is very real (not glitzy or pretentious) and gives a view of the quotidian Napoli. Some of the oldest and best pizzerias are in this area.
Key cards did not work reliably for rooms
Great courtyard, room, but bad gym
Beautiful courtyard with inexpensive breakfast that is all natural and organic including traditional Italian meats
The gym facilities are terrible for weightlifting. Good for cardio.
Poor service, and the wifi did not work for 2 out of 4 days of stay.
The Best Part of Napoli
The Palazzo Caracciolo was the best part of my visit to Napoli. I have dreamed of visiting this part of the world for many years and without my stay at the Palazzo Caracciolo I think I would have been a little disappointed in my visit to Napoli. The Hotel was fantastic!!
Rooms and the Palatial interior Courtyard
Neighbor was a little rough but eclectic
Situated within walking distance of Napoli Centrale Railway Station, Palazzo Caracciolo Napoli - MGallery provides guests with an ideal base when in Naples. It provides complimentary Wi-Fi, a gym and a swimming pool, and is within walking distance of Naples Cathedral.
A 24-hour reception, babysitting/child services and an express check-in and check-out feature are just some of the available services at the hotel. In fine weather, an outdoor terrace offers a nice place to relax. Guests also have the option of relaxing in the sauna.
The rooms are air-conditioned and feature soundproofed windows, a flat-screen TV, an in-room safe and a mini bar. They come with a desk and a private bathroom. The hotel also has several connecting rooms to accommodate families.
As well as a intimate and cosy bar, the hotel offers a restaurant serving regional cuisine. Alternatively, there is a large choice of international restaurants close by.
Naples International Airport is around a 15-minute car ride from Palazzo Caracciolo Napoli - MGallery and Garibaldi Metro Station is within walking distance. Naples National Archaeological Museum is within walking distance.
based on 731 reviews
Policies vary by room type and provider.
Palazzo Caracciolo Napoli - MGallery is located at Via Carbonara 112 in Centro Storico, 0.8 km from the center of Naples. Naples Cathedral is the closest landmark to Palazzo Caracciolo Napoli - MGallery.
Check-in time is 14:00 and check-out time is 12:00 at Palazzo Caracciolo Napoli - MGallery.
Yes, Palazzo Caracciolo Napoli - MGallery offers free Wi-Fi.
No, Palazzo Caracciolo Napoli - MGallery does not offer free parking.
No, Palazzo Caracciolo Napoli - MGallery does not offer free airport shuttle service.
Palazzo Caracciolo Napoli - MGallery is 4.2 km from Naples. Palazzo Caracciolo Napoli - MGallery is 60.6 km from Salerno Costa d'Amalfi.
Yes, Palazzo Caracciolo Napoli - MGallery is a pet-friendly hotel.
Yes, Palazzo Caracciolo Napoli - MGallery has a pool onsite.