Value for money
Distance to city center
|New Orleans Louis Armstrong|
Distance to airport
|"Wonderful staff so cheerful everyday!"||(in 117 reviews)|
|"Clean room and friendly staff"||(in 116 reviews)|
|"Great hotel highly recommend."||(in 31 reviews)|
|"My room smelled like body odor."||(in 77 reviews)|
|"Don’t like the bathroom door."||(in 29 reviews)|
|"Having to pay for parking."||(in 50 reviews)|
|small room||in 264 reviews|
|desk staff||in 260 reviews|
|great location||in 229 reviews|
|breakfast was good||in 220 reviews|
|friendly staff||in 187 reviews|
|pay for parking||in 119 reviews|
|bathroom door||in 89 reviews|
|great hotel||in 84 reviews|
|walking distance||in 83 reviews|
|french quarter||in 39 reviews|
|elevators are so slow||in 18 reviews|
|new orleans||in 17 reviews|
|bed was comfortable||in 8 reviews|
Holiday Inn tried to double charge me for the room I was staying in. I was on the phone over 2 hours on our last day trying to straighten it out. It was definitely not how I wanted to spend my last bit of time in New Orleans. The Holiday Inn staff should have been the ones to fix the issue since it was something between themselves and their distributor.
I love the staff. Everyone was very friendly. Jasmine and Dujuon are the very best! Hope to see them on a future stay. Breakfast was great and I enjoyed the pool. I also liked that there was a washer and dryer.
I didn't like how firm the beds are. The detergent to wash my clothes were expensive.
Parking is expensive. 30.00 per day
location is walking distance to French Quarter, quiet
housekeeping was atrocious, upon check-in, toilet had poop stains on underside of toilet seat. No coat-hangers in room. Took two days to get coat hangers. Room reaked of desperate attempt to cover over smoking (non-smoking room with ashtray in room). Thought housekeeping was taking long time to clean some crumbs on floor. On closer inspection they were TOENAIL CLIPPINGS all around sofa and table. AAAAHHH!! So gross. Stayed here for $139 a night to avoid conference hotel of $189 a night. Never again.
Very good value
Not a super fancy hotel, but a great location and overall value for the money. Never had any problems with the (free) wireless internet. Staff were friendly, responsive, and professional. When my shower hose started leaking about halfway through my stay, I alerted the front desk and the problem was fixed within two hours.
Air conditioners were noisy and sometimes woke me up at night. Although I signed up for a non-smoking room, the room smelled pretty smoky when I first checked in.
The beds pillows
The STAFF was awesome, and very friendly. The location was good.
The bathroom was small but ok
No wifi, hair in shower, parking costs extra
the convenient location
the hotel needs restoration. The bathroom was outdated and a few things were coming apart such as the light fixtures and the floor of the shower.
Free breakfast but the room was small and they started putting the food away by 9:15.
Floors in the Room where dirty bed fram was broken. Room smelt like smoke and they charged you $25 a day for parking.
location near French Quarter budget friendly
some staff were unfriendly
Location and price
The smoking room after I specifically requested non smoking and the unhelpfulness of the staff.
The Lady at the reception was receptive, She even let us use occasionally though another computer which was for office use when the only one in business center was busy. Location is good, price is also not so high.
The room (307) fire alarm was even broken and there was a hole in place of fire alarm. Cleanliness in walkways is poor to say the least. The property of the hotel is good but carelessly maintained. There is only one computer for internet access. And most importantly the wifi does not work anywhere except around reception. You can see a large group of people sitting at the reception lounge in evenings just because they need wireless connection. This hotel needs a more better management.
price and front desk black man very good
- filthy room; no door to toilet; some staff rude; fitness room not really that!
Location of hotel - neighbourhood.
Better than expected
Internet in rooms was not working 4 of the 5 days I was there
I had to vacum my own room they over charged my card and I have to wait seven days to get my money back
i liked the location
the staff did not have the room ready when we arrived. we were told after waiting for our room to be cleaned that the 3rd floor was closed that the king rooms were on and we had to downgrade to a queen. the parking lot was small and cramped. the lobby was not clean
During cleaning the room, they took away used towels however after repeated request, they never replaced the towel with the fresh towels.
got bed bug bites and had to see the dr.
Staff was excellent, friendly and courteous. Location great for getting to the Superdome. Parking was ok for a minimal (for New Orleans) fee. Had a few room problems, but staff cheerfully helped out.
First room we had had a musty odor (1st night). Moved to another room the next day, and the a/c quit working after about 2 hours, so we moved again. 3rd room was ok. Fridge and microwave in room would be nice.
Holiday Inn Express New Orleans is an efficiency hotel located downtown and conveniently placed in the heart of the French Quarter. Rooms feature a complimentary coffee maker, a mini-fridge, a coffee maker, and the addition of luxury bath amenities. With close proximity to downtown, it's easy to bask in simplicity at Holiday Inn Express.
A business center is offered with computers, printers, and on-site fax for use day and night. A fitness center is also available and features a selection of strength training equipment, treadmills, and elliptical machines. Holiday Inn Express New Orleans offers several other on site amenities to make every visitor's stay simple, including complimentary breakfast.
With the hotel's convenient location, guests are urged to explore everything the New Orleans scene has to offer. For dining, visit one of the many restaurants tucked into the French Quarter, such Angeline, for a fusion of French, Southern, and traditional Creole cuisine. Make a stop at Cleo's in the Central Business District for a twist on Middle Eastern cuisine, or visit Antoine's for famous Rockefeller-style mollusks. Guests can also spend the evening enjoying live music and plenty of spots for handcrafted cocktails, such as Cane and Table.
Holiday Inn Express New Orleans is also situated near the Garden District, where guests can enjoy a day of boutique shopping and a little history. They can take a walk through Audubon Park, making a stop at the zoo, or visit the butterfly park for views of the Mississippi River. There are also several museums, coffee shops, and pastry shops nearby.
At the end of the day, every type of traveler can enjoy a comfortable night's sleep at Holiday Inn Express New Orleans.
based on 615 reviews
Value for money
Policies vary by room type and provider.
All existing bookings at Holiday Inn Express New Orleans Downtown can be changed or cancelled for stays up to June 30, 2020. For more information, visit the Intercontinental Hotel Response to COVID-19 page.
Holiday Inn Express New Orleans Downtown is located at 334 O'Keefe Avenue in Central Business District, 0.4 km from the center of New Orleans. Saenger Theatre is the closest landmark to Holiday Inn Express New Orleans Downtown.
Check-in time is 15:00 and check-out time is 11:00 at Holiday Inn Express New Orleans Downtown.
Yes, Holiday Inn Express New Orleans Downtown offers free Wi-Fi.
No, Holiday Inn Express New Orleans Downtown does not offer free parking.
No, Holiday Inn Express New Orleans Downtown does not offer free airport shuttle service.
Holiday Inn Express New Orleans Downtown is 18 km from New Orleans Louis Armstrong. Holiday Inn Express New Orleans Downtown is 108.9 km from Gulfport Biloxi Regional.
No, pets are not allowed at Holiday Inn Express New Orleans Downtown.
Yes, Holiday Inn Express New Orleans Downtown has a pool onsite.