The Pontchartrain Hotel

The Pontchartrain Hotel

2031 St. Charles Avenue, New Orleans, LA 70112, United States
+1 504 323 1400

rate per night


based on 206 reviews

The Pontchartrain Hotel
Thu 29.09
Fri 30.09

About The Pontchartrain Hotel

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Clean and Tidy
    This stay has listed several different cleanliness practices.
  • Freebies
    This stay includes Wi-Fi for free

Situated a short stroll from New Orleans Union Passenger Terminal, Pontchartrain Hotel St Charles Avenue provides guests with a convenient base when in New Orleans. It is conveniently located for guests wishing to visit local attractions.

The hotel has recently been refurbished and offers valet parking, a 24-hour reception and an express check-in and check-out feature. It also has laundry facilities, a concierge and luggage storage.

Rooms at Pontchartrain Hotel St Charles Avenue come with mini bars and hair dryers.

Those staying at the hotel can dine on breakfast and lunch at the on-site bar, conveniently located for those who want to stay nearby for a meal and a drink. There is also the added advantage of an in-house restaurant.

Pontchartrain Hotel St Charles Avenue is a convenient base to discover nearby Bourbon Street and Mercedes-Benz Superdome. The New Orleans Botanical Garden and Canal Street New Orleans are easily reached by car.

Photos of The Pontchartrain Hotel

Latest deals for The Pontchartrain Hotel

Fri 30.09
Tue 04.10
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Superior Rooms(₪439 - ₪1,102)
Superior room
bed type unknown
bed type unknown


₪439 totalFINDHOTEL
bed type unknown
bed type unknown


₪536 totalPriceline
bed type unknown
bed type unknown


Deluxe Rooms(₪650 - ₪2,847)
Deluxe room
bed type unknown
bed type unknown


2 queen beds

2 queen beds



₪691 totalExpedia
bed type unknown
bed type unknown


₪1,559 totalPriceline
Double Rooms(₪497 - ₪2,083)
Double room
2 double beds

2 double beds



₪497 totalTraveluro
bed type unknown
bed type unknown


₪661 totalSuperTravel
bed type unknown
bed type unknown


₪685 totalFINDHOTEL
King Rooms(₪520 - ₪2,034)
King room
1 king bed

1 king bed



₪520 totalExpedia
1 king bed

1 king bed


1 king bed

1 king bed



₪588 totalTraveluro
Standard Rooms(₪529 - ₪1,169)
Standard room
bed type unknown
bed type unknown


₪529 totalPriceline
1 king bed

1 king bed



₪893 totalTraveluro
1 king bed

1 king bed



₪1,169 totalFINDHOTEL

Amenities at The Pontchartrain Hotel

  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee shop
  • Valet parking
  • Business center
  • Wi-Fi available in all areas
  • Flat-screen TV


  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

Health and safety

  • Daily housekeeping
  • Face masks for guests available
  • Physical distancing rules
  • Enhanced cleaning
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Safe
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Roll-in shower
  • Elevator
  • Accessible by elevator
  • Hypoallergenic pillow
  • No smoking
  • Non-feather pillow
  • Toilet with grab rails
  • Upper floors accessible by elevator

Services and conveniences

  • ATM on-site
  • Ticket service
  • Business center
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Key access
  • Express check-out
  • 24hr front desk


  • Shower
  • Additional toilet
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom


  • Minibar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Food can be delivered to guest accommodation
  • Coffee shop


  • Family rooms
  • Seating area
  • Sofa
  • Telephone
  • Carpeted
  • Storage available

Parking and transportation

  • Parking
  • Valet parking
  • Private parking

Media and entertainment

  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV


  • Laundry facilities
  • Laundry service
  • Iron and ironing board


  • Feather pillow
  • Alarm clock
  • Wardrobe or closet


  • Fax/photocopying
  • Laptop safe
  • Desk


  • Terrace/Patio


  • Fitness center

Reviews of The Pontchartrain Hotel

GreatBased on 206 verified guest reviews

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Newest first
5.1 Passable
Pros:Lobby. Room. Tin Roof Bar
Cons:Difficult to adjust air to cool. Shower removable spray comes off when water turned on and sprays in face and sprayed wife in hair outside when she used wetting entire room.. Over priced and overrated.
9.7 Excellent
Pros:The hotel is quaint and historic but updated with all the modern amenities. It's the best of both world's. Also, I don't think I've ever met a friendlier staff. Folks in NOLA are typically very friendly (and genuinely so), but everyone at the Pontchartrain, from the front desk to the bar to the housekeeping staff, seemed delighted to have us there.
Cons:The Garden district is a little removed from the CBD/Quarter area. Prepare to spend $$$ on taxis/Uber if you want to live it up.
9.7 Excellent
Pros:Location, Restaurants, Bar
Cons:Uncomfortable Beds, no extra pillows


2031 St. Charles Avenue, New Orleans, LA 70112

What's nearby

  • Lafayette Cemetery0.8 km
  • The National WWII Museum1.2 km
  • Louisiana Children's Museum1.6 km
  • Audubon Butterfly Garden and Insectarium2.3 km
  • Audubon Aquarium of the Americas2.4 km
  • Saenger Theatre2.5 km
  • New Orleans Musical Legends Park2.6 km
  • New Orleans Pharmacy Museum2.7 km
  • Jamie Hayes Gallery2.9 km
  • Saint Louis Cemetery No. 22.9 km
  • Preservation Hall2.9 km
  • Jackson Square3 km



Check in anytime after 15:00, check out anytime before 12:00


Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at The Pontchartrain Hotel

  • The hotel can be easily reached both by taxi and by public transport from the airport. If you are looking at getting a cab, the trip will take around 45min with flat rates for taxi fares to the New Orleans center. Getting to the hotel will cost $36 for 2 people or $15 each if it’s a party of 3 or more. To use public transport, board bus line E-2 leaving from the airport and heading towards Tulane At Loyola. Get off at the last stop of the route, which is the Tulane At Loyola bus stop, and walk over to the S. Rampart At Gravier bus stop, which will be a 3min walk away. From there, board bus line 91 heading to Walmart At Tchoupitoulas and get off 11 stops later at the Jackston At St Charles stop. The hotel will then be a 1min walk away.

  • Breakfast at the hotel is served every morning at the Silver Whistle Café, which is located on the ground floor and is open from 7:00 am to 3:00 pm every day. You will be able to order from an a la carte menu, which offers both sweet options such as waffles, muffins, and yogurt mixed with granola and fruit, and savory options such as egg-based meals and ham and cheese sandwiches.

  • If you are looking at driving to the hotel, you will be able to use the onsite parking facilities, which are available through valet parking for a fee of $35 per night with in and out privileges. If you are looking for a more economical option, free street parking is available but keep in mind that spots are very limited.

  • The hotel has one event space that can either be set up in theater style for conferences, with round tables for a dinner or left empty for a standing event. The space can accommodate up to 250 guests at its maximum. The hotel has audio-visual equipment that you will be able to use, and if you wish to add some catering, it can be organized through a third party service provider that the hotel uses on a regular basis.

  • The hotel has a number of pet friendly rooms located on the second floor and welcomes both pet cats and pet dogs. You are allowed to have up to 2 pets per guestroom, with a maximum weight of 50 lb per pet, and you will be paying a pet fee of $75 per pet per stay. If you need to take your dog out for their daily walk or to play, you will find a small green area in the vicinity of the hotel.(Prices checked 06/08/19).

  • The Pontchartrain Hotel is located at 2031 St. Charles Avenue in Garden District, 2.2 km from the center of New Orleans. Lafayette Cemetery is the closest landmark to The Pontchartrain Hotel.

  • Check-in time is 15:00 and check-out time is 12:00 at The Pontchartrain Hotel.

  • Yes, The Pontchartrain Hotel offers free Wi-Fi.

  • The Pontchartrain Hotel is 18 km from New Orleans Louis Armstrong. The Pontchartrain Hotel is 110.3 km from Gulfport Biloxi Regional.

  • Yes, The Pontchartrain Hotel is a pet-friendly hotel.

  • KAYAK scours the web for all room deals available at The Pontchartrain Hotel in New Orleans and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Pontchartrain Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Pontchartrain Hotel.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city center

2.2 km

Location rating


Nearest Airport

New Orleans Louis Armstrong

Distance to airport

18.0 km