Value for money
Distance to city center
|New York John F Kennedy Intl|
Distance to airport
|"Great vibe and friendly staff."||(in 28 reviews)|
|"Very friendly staff, good coffee shop"||(in 140 reviews)|
|"Very friendly staff, good coffee shop"||(in 28 reviews)|
|"Dark tiny room without window."||(in 120 reviews)|
|"Room had one frosted window."||(in 116 reviews)|
|"Room had one frosted window."||(in 116 reviews)|
|dark room||in 398 reviews|
|great location||in 365 reviews|
|large room||in 345 reviews|
|loved the room||in 334 reviews|
|great staff||in 281 reviews|
|great hotel||in 201 reviews|
|lobby bar||in 135 reviews|
|coffee shop attached||in 130 reviews|
|comfortable bed||in 130 reviews|
|view of the empire state||in 84 reviews|
|loud music||in 67 reviews|
|stumptown||in 66 reviews|
|little bit||in 60 reviews|
|area was a great||in 54 reviews|
|great vibe||in 32 reviews|
|poor lighting||in 27 reviews|
|empire state building||in 19 reviews|
|open the window||in 10 reviews|
Great location and lots going on at the hotel. DJ and loud music in the lobby every night. Great coffee place attached to the lobby. Price for the room was good given the location.
The attached restaurant was good, but overpriced and the host advised us that “we had to order to large entrees in order to be seated”. The lobby was very loud and dark and had a strange menagerie of people hanging out all of the time. The room was large but very old and the thermostat did not seem to work, as it was very hot all the time.
This is by far the most unique hotel I have ever stayed in! Loved everything from the eclectic room setup to the graphics. I would highly recommend the Ace Hotel to family and friends!
The room was tastefully decorated and the bed was very comfortable.
The hotel was very noisy and the light for the corridor came into the room. The lobby was taken up by students on their laptops and no dedicated bar for guests. there is no wardrobe either. lighting too dark. we wont be returning.
Bad value. Expensive because trendy
Good location , kind staff , great beds
Rooms are pretty ugly . Bang for buck is zvery low , for the same price you can have a much nicer , classier hotel . Only stay here if you want the scene in the lobby
The Ace is very much a design, look, overall-feel type of place. It is modern, swanky, functional, young, simple all at once. The lobby was a dimly-lit bar and the music was a little loud. You couldn't hear it any where else. There are two restaurants and a coffee shop accessible from the lobby. Down the stairs is a workout room. Our room was the smallest available, but it was the space we needed. The room had a lingering locker room smell, but I'm guessing that was from the previous guest. It improved the following day. The pillows were great, the mattress sagged a little in the center. There was a small rack by the bathroom for hanging things. I thought the room could really use additional hooks, but it would probably interrupt their painstakingly graphic look and clean design. Don't buy from the courtesy bar. Yikes. The prices are steep.
Bit of musky smell to the room. Mattress sagged a little. Room could use hooks for clothing- more than what they provided.
Location. The restaurant and bar in the lobby was excellent. Has a great bar too!
Good for short time and rock And roll
The staff is great! The location is good. The theme it incredible
The rooms are too close, doesn't has any closet it is a little bit uncomfortable for the money that I be already paid.
Great Except for Shower
Beds were some of the most comfortable of any hotel I've ever stayed in. Ate in both the Breslin and the John Dory Oyster Bar and both were excellent with the Full English breakfast at The Breslin being the highlight. Every interaction with staff was genuine and pleasant.
The shower in our large double room seemed to be an afterthought, small and comically cramped. Whatever you're imagining is too big, I'm serious when I say barely enough room to turn around.
All in all was great. Definitely a younger vibe and nice attention to detail throughout the hotel.
Lobby has become a little overcrowded with millenials. Be nice if there were space for guests to have coffee/drink.
I was extremely pleased with my stay at the Ace Hotel. The staff were extremely friendly and helpful. The room was well-designed, comfortable, cool, and clean. The lobby was always full of people. The attached shops and restaurants were all excellent and the location was perfectly in the middle of everything. I would definitely recommend the hotel and certainly stay there again.
So much character it hurts. Very cool especially the lobby facilities.
The day I was there ... No hot water.
The hotel itself was great and the rate was great for last minute
I found it mostly cool. Especially the places at the lobby, which became a very hot meeting place, during lunch time and late hours . The oyster bar, the Stumptown caffe -very good quality- and the Breslin bistrot were mostly satisfactory.
The prices were very high. I mean the minibar products, the telephone calls pricelist and the deposit of usd30 for a simple plug...! The most important : there has been a double debit entry on my credit card account for which I am going to send an email to the hotel . pls check.
We loved the Hotel design and the staff were very helpful. Our room for 3 people was a great size and at no time did we feel cramped. The room was extremely clean and the bathroom was a good size. And as for the view of the Empire State Building from our bedroom...just amazing.
We had an unfortunate episode of the only night we decided to come back early and have a drink in our room the people staying in the adjoining room were smoking and this was smelt in our room and lingered for some time. We did call reception and having sent a maintenance man to deal with the problem initially, then sent the hotel security who although said the smoke could be smelt from the corridor and their room was unable to do much about it because there was no evidence of cigarettes in the room when he was eventually allowed in. We had a friend with us who smoked and she did the decent thing and went outside to smoke, shame they didnt do the same, and why didnt the smoke alarm go off in their room?????
Great location, friendly staff, comfortable beds...overall a great hotel
My room was 1 hour and 45mins late, I was offer 1 free cup of coffee. The lobby was full and could not find a place to sit. So I left and went another restaurant and stayed there till the room was ready. I should have been offered something else. I know sometimes things can happen but nothing was offer at all except for a free coffee, and I waited almost 2 hours.
The artsy feel and the consistent liveliness!
a very fun atmosphere
there was no lotion or bar soap in the bathroom. and the street noise was very loud.
Location was convenient and the coffee shop downstairs was excellent.
We specifically requested a room with a bathtub, which they provided, but the water would drain and couldn't fill the tub with water. After calling the front desk, and specifying that we needed it fixed asap to put our 10 month old son to bed, they said someone would come to fix the problem. No one showed up after waiting 30 minutes, and only after a follow-up call a person showed up with a rubber sheet we need to hold down against the tub hole so it won't drain for the first few minutes. This was a bit disappointing.
Great loung bar on ground floor, rooms a little bit different but well worth checking out. We booked 12 rooms in total and everyone loved it!!! Can't be bad.
Very friendly staff
Wifi failed and despite many calls to reception etc wasnt recrified. It was proxy problem with the guest suite service. If I had been given a support number I could have called them, go them to reset my account and all would have been ok. Instead I was asked to wait for an engineer that didnt arrive.
Excellent value for money. Barely noticeable that they had recently opened.
The Ace Hotel brings the flavor of modern New York along with the hospitality traditions of the past. The rooms emphasize style, inspired by the triangular architecture of this property that dominates a New York street corner. It sits in Midtown Manhattan, right in the heart of the district that saw the boom of New York’s early 20th century growth.
The suites are spacious and generously designed to maximize the comfort of guests. They have living rooms as well as pleasant views to the hustling and bustling world outside. Some feature clawfoot tubs that have classic and timeless popularity among both traditionalists and modern hipsters alike.
The hotel offers access to all that makes this area of New York special: the art, the business, the shopping, the history, and the food. In addition, there is a variety of museums, theaters, and parks all within close proximity, making the Ace Hotel an ideal jumping off point for visitors to the Big Apple.
Loft suites come complete with impressive hardwood floors, views up Broadway and king beds for guests to plop into after a busy day of exploring the city. The Wi-Fi is free, as is use of the complimentary in-room safe and refrigerator. To add an extra touch of class, some rooms come equipped with a turntable or even an acoustic Martin guitar.
The Ace Hotel is a blast from the past, yet it proudly steps into the future by providing thoughtful conveniences to guests eager to take in all that New York has to offer.
based on 1,273 reviews
Value for money
Policies vary by room type and provider.
The Ace Hotel New York allows guests to bring some of their pets during their stay. The hotel is open to allowing guests bring pets but only dogs are allowed. Guests can bring small dogs which are up to 25 lb. Also, the hotel only allows dogs and does not allow owners to bring cats on their stay. For guests to bring their dog, a fee of about $25 is required.
The hotel has several activities that change almost daily. Some events at the hotel are live bands, photography displays, and art exhibits. The hotel does their best to bring in live performances and entertainment for their guests almost every evening.
The gift shop has a large number of items for sale in the store. For the cold winter months, the store also sells the winter hats to keep a person’s head and ears warm. Several other items of clothing are sold at the store and if a guest forgot something, they can pick it up at the hotel without having to go to a nearby store.
The hotel has a restaurant on site for guests to enjoy, the Breslin Bar and Dining Room. The Breslin Bar serves American food and they offer several selections throughout the day. The restaurant has also received the highly coveted restaurant award of 1 Star Michelin rating. The restaurant serves breakfast, brunch, lunch, dinner, high tea, and cocktail hour. The breakfast menu is a la carte so guests can choose from various types of meals such as house granola, chilled grapefruit, and oatmeal for a small meal. For a larger meal, they can choose from poached eggs and skirt steak. Reservations can be made and are recommended. The Lobby bar is very welcoming and has a DJ that spins live vinyl on some evenings. The bar stays open until 2:00 am from Sunday to Wednesday and 3:00 am from Thursday to Saturday.
Not far from the hotel are several activities for guests to enjoy. Madison Square Garden where a lot of events are hosted is about a 10 m walk from the hotel.
New York has three major airports and the airport closest to the hotel is LaGuardia Airport. From the airport, guests can take a taxi which costs about $40, while catching a bus is a more affordable option and costs about $3.
What makes the hotel unique is they take great care and concern for their guests. Rooms are adorned with a classic photobooth where guests can take memorable photos to cherish of their stay at this New York hotel. (Prices checked 07/06/19).
Ace Hotel New York is located at 20 West 29th Street in Midtown, 1.2 km from the center of New York. Empire State Building is the closest landmark to Ace Hotel New York.
Check-in time is 15:00 and check-out time is 12:00 at Ace Hotel New York.
Yes, Ace Hotel New York offers free Wi-Fi.
No, Ace Hotel New York does not offer free parking.
No, Ace Hotel New York does not offer free airport shuttle service.
Ace Hotel New York is 10.3 km from New York LaGuardia.
Yes, Ace Hotel New York is a pet-friendly hotel.
No, Ace Hotel New York does not have a pool onsite.
Midtown is known for: Broadway, touristy, shoppingMore