|"Friendly staff and great breakfast"||(in 59 reviews)|
|"The staff was very helpful!"||(in 53 reviews)|
|""Friendly staff, clean and comfortable room""||(in 36 reviews)|
|"Room had dirty rag behind door on arrival."||(in 25 reviews)|
|"Reported it to the front desk."||(in 6 reviews)|
|"Unknown substance coming from ice machine."||(in 1 review)|
|staff was very nice||in 133 reviews|
|continental breakfast||in 130 reviews|
|room was very nice||in 117 reviews|
|front desk||in 56 reviews|
|convenient location||in 54 reviews|
|best western||in 20 reviews|
|late check||in 17 reviews|
|ice machine||in 14 reviews|
|smelled of smoke||in 11 reviews|
|walls are paper thin||in 11 reviews|
|chuck||in 6 reviews|
|pet friendly||in 6 reviews|
|black mold||in 4 reviews|
|right in front||in 4 reviews|
|newport news||in 3 reviews|
|rug was sticky||in 2 reviews|
Kinda icky but I survived
Kinda icky but I survived
The pool and hot tub were un serviceable they looked really dirty
The staff was awesome. We really enjoyed our stay. Everyone was very friendly. Breakfast was also good.
The staff was very friendly and the amenities were very good.
My friends and I have stayed at this location for the last few years since all hotels in Hampton, VA are booked for the Hampton Jazz Festival and I thought I asked for a non-smoking room and that wasn't the case. All of our clothes and belongings smelled of smoke. I wanted to request another room, however there was a sign at the front desk stating no vacancies. I will know better next year.
Large spacious suite. The breakfast was decent, the staff was kind and very helpful.
The beds could be more comfortable.
The room was a nice size and clean. We let them know we would be a late check-in at 12am, and we were there at 12:05am...They were 100% booked and I am grateful they held our room for us. The front desk staff were courteous and helpful. I would stay here again as the location was easy to access from I-64.
The breakfast was ok; however, it was free so I won't complain. I would suggest the eggs and sausage be cooked a bit differently, less soggy/runny. I should have asked for extra blankets because the comforters on the beds are thin. This is just a personal preference. I was hesitant to call room service at 2am for this. It may be helpful to keep a couple of extra blankets in the closet for guests.
The staff are great, friendly and want to please, but are limited in what they can do.
The room I was in, 308, had a big slice in the sofa, like there had been a knife fight in there previously. I was switched from 309 where there was no heat (below freezing out) and where the TV didn't work. The furniture appeared dirty and sagging. The cabinet that held the TV had been cut in half to hide the fact it had been broken. Peeking out from under the bed skirt was the ripped corners of the box spring, which appeared to be 100 years old of so. The toilet ran all night, though I reported it to the front desk, the maintenance staff never got to it in my 10 night stay. No effort was made to cover the smell if cigarette smoke. How much does an air freshener, used in other hotels, cost?
Welcome to Best Western Plus Newport News Inn & Suites! Guests who need to be close to Newport News Airport PHF can enjoy an easy commute for those flights when staying at this accommodating Newport News hotel. Stay near Busch Gardens® where the excitement of the park is only a few minutes away. With Fort Eustis and Christopher Newport University also in the neighborhood, it's never been easier to mix business with pleasure. Travelers can make that campus event and then schedule the rest of the day at fine dining restaurants, sightseeing adventures or simply relaxing. The Patrick Henry Mall is a great place to start any vacation and is a shopper's paradise. This Newport News hotel is close to all major restaurants and corporate areas, making zipping around the area simple. However, with a seasonal hot tub and outdoor pool, many guests prefer to stick close to their rooms. All rooms are mini suites, so there's plenty of space to stretch out and rejuvenate. Just 12 miles away is Busch Gardens®, and the Virginia Beach is a quick 45 minute drive away. Whether beach bumming or thrill rides are more your speed, you can have it all. Yorktown and Jamestown are nearby historic areas and musts for history buffs or anyone who prefers a little culture. The Mariners Museum is a real treat and the perfect complement to any itinerary. Business travelers with Jefferson Lab often stay at this Newport News hotel, and there's a special negotiated rate just for these employees. Workers with Cannon are also frequent guests as well as many business travelers in town for meetings and conventions. Airport travelers are always welcome, especially considering the property is less than a mile from the airport and highway exit. However, this is no traditional airport hotel. There are more than runways close to this Newport News hotel. The nearby Hampton Coliseum always has something fun happening, and is an excellent choice for a little recreational fun. Enjoy your stay!
based on 528 reviews
Policies vary by room type and provider.
Best Western Plus Newport News Inn & Suites is located at 500 Operations Drive, 4 km from the center of Newport News. Patrick Henry Mall is the closest landmark to Best Western Plus Newport News Inn & Suites.
Check-in time is 15:00 and check-out time is 11:00 at Best Western Plus Newport News Inn & Suites.
Yes, Best Western Plus Newport News Inn & Suites offers free Wi-Fi.
Yes, Best Western Plus Newport News Inn & Suites offers free parking.
No, Best Western Plus Newport News Inn & Suites does not offer free airport shuttle service.
Best Western Plus Newport News Inn & Suites is 2.6 km from Newport News Intl. Best Western Plus Newport News Inn & Suites is 35.7 km from Norfolk.
Yes, Best Western Plus Newport News Inn & Suites is a pet-friendly hotel.
Yes, Best Western Plus Newport News Inn & Suites has a pool onsite.
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.