Budget Host Inn Niagara Falls

Nothing

Everything about it was horrible. It is a motel! It's overall dirty, cracked paint, moldy, cracked doors, smells, rude staff, bugs, spider webs everywhere. The "breakfast" is served in the rental office which has a tiny table. It's sticky and old. They should state it is a motel for people traveling from far and guiding themselves by the photos and ratings. What they promote and advertise (with photos and all) it looks like a pleasant place to stay yet when yo get there and see it you just want to run away. We had to cancel because of the conditions of the place and ended up loosing half the money we paid. They refused to accommodate that for us since their policy states that cancelation within a certain time frame has a one night fee penalty. I understand that and I would have been satisfied if I had canceled for reasons not related to the above mentioned. If the place is being deceitful and is falsely advertised then I shouldn't have to be penalized for cancelation since they area e fulfilling their end. I would not stay there even it if was for free or if someone paid me to stay. It is horrible!!!!! Lastly, booking it trough the specific search sites and not directly from the place is also no guarantee of anything. Neither the website used to so the purchase nor the place of stay take responsibility and work with the customer to make things right when it deals with issues that are not created by the customer (meaning cancelations due to lack of cleanliness and overall dissatisfaction, and being wrongly informed)

Not far from the falls

Place is falling apart

This hotel is close to the main road and has easy access to Niagara Falls.

The staff were nice but not very helpful. The hi-speed internet access consisted of an old computer in the main lobby/dining room. The pool was small, and the rooms were not like those shown on the website. Breakfast was just white toast, grape jelly, corn flakes, and coffee, and juice. Not very impressive

Nothing the bed had bed bugs the staff was very rude. The room was not clean very dirty. I would not recommend this place to anyone.

I didnt like anything. I even had to call the cops because they were rude and nasty about the bed bugs. Its a shame you have them on your hotel list it makes you look bad. I would never go through booking.com again.

The location

Very small rooms the photos on the internet are not accurate. The hotel is really a motel, not what I was looking for.