Pros (+) Nothing
Cons (-) The woman who was at reception, no interest what so ever. Abysmal customer service! Didn’t even make me aware of what facilities were available on site, what time the restaurant close or what time che...
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4 stars
mour hotel
Lake View Drive, Sherwood Park, Nottingham, NG15 0EA, United Kingdom
Nottingham, United Kingdom
See location+44 162 372 7670Photos of mour hotel
Overview
Boasting outdoor tennis courts, Mour Hotel is situated in Annesley and offers contemporary accommodation. It also features an executive floor, a concierge and a 24-hour reception.
The hotel has 92 rooms and has been recently refurbished. Additionally, the multilingual staff are available to provide local information.
This hotel offers stylish rooms with an en suite bathroom, air conditioning and a TV. Hot drinks can be brewed with complimentary tea and coffee supplies.
Mour Hotel has an on-site bar, where guests can enjoy a drink either indoors or on the outdoor terrace.
East Midlands Airport is a 30-minute drive from Mour Hotel. It also is an ideal location to explore Sutton-in-Ashfield and Nottingham.
Latest deals for mour hotel
Double room
Standard room
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at mour hotel
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Dining
- Electric kettle
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Food can be delivered to guest accommodation
- Coffee machine
Bathroom
- Shower
- Shower cap
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Bathrobe
- Private bathroom
- Walk-in shower
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Bedroom
- Extra-long beds (> 2 meters)
- Fold-up bed
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
General
- Interconnected room(s) available
- Telephone
- Carpeted
- Storage available
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Kids meals
Fitness
- Fitness center
- Tennis
Parking and transportation
- Free parking
Things to do
- Golf
Reviews of mour hotel
7.0
Good
1485 verified ratings
Wonderful
519
Very good
269
Good
270
Okay
135
Fair
117
Mediocre
66
Poor
109
Summary of reviews
Guests say
Guests expressed significant dissatisfaction with the hotel, particularly noting poor customer service and unclean rooms. The reception staff were often seen as rude and unwelcoming, detracting from the overall experience. Many reviews highlighted uncomfortable beds and cleanliness issues, such as dust and cobwebs in rooms. However, some guests appreciated the size of the rooms and the quality of the restaurant food, suggesting that there are elements of the hotel that could be improved while maintaining some positive aspects.AI-Generated from customer reviews
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Score by provider
7 out of 10
1417 reviews
8.6 out of 10
10 reviews
5.1 out of 10
2 reviews
All reviews
Pros (+) The room was very nice and the bed was very comfortable
Cons (-) Ordered room service and the chicken was under cooked! (Still bloody) do not expect this for a 17 pound meal.
Location
Lake View Drive, Sherwood Park, Nottingham, NG15 0EA
What's nearby
- Arboretum13.5 km
- Nottingham Industrial Museum13.7 km
- Wollaton Hall13.8 km
- Wollaton Park13.9 km
- Nottingham Cathedral14.2 km
- Albert Hall14.2 km
- Royal Concert Hall14.3 km
- Nottingham Playhouse14.3 km
- Victoria Centre Shopping Mall14.3 km
- Old Market Square14.5 km
- Nottingham Castle14.8 km
- Centre for Contemporary Art Nottingham14.9 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 11:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at mour hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at mour hotel
Nearby hotels and places to stay
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Value for money | 6.7 |
|---|---|
Distance to city center | 14.5 km |
Nearest Airport | Nottingham East Midlands |
Distance to airport | 26.9 km |