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|"Friendly staff, clean room, great location."||(in 85 reviews)|
|"Staff was very friendly and helpful."||(in 58 reviews)|
|"Rooms are very clean!"||(in 69 reviews)|
|"Beds were uncomfortable, pillows empty."||(in 15 reviews)|
|"Room cleaning was not as required."||(in 39 reviews)|
|"The linen is for an extra fee."||(in 4 reviews)|
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Bedbugs! Rude Staff, complete fail.
The location and the lobby are the only redeeming qualities of this hotel/hostel. Its very close to the main train station.
Bedbugs! I will never come back to this location. It was perhaps the worst hostel/hotel experience I've ever experienced. Once I discover my bed was infested with bedbugs, i immediately went to front desk and requested a room change, by now it was 12:30am and the lobby staff were rude and unhelpful. They charged me full price for a solo room, in addition to what I had paid for the hostel room. They gave me a card key that didn't work 3 times in a row, and finally went up to the 2nd floor room to open the door and the 4th key didnt work, by now it was close to 1:30 am, I had moved my luggage up and down 5 times by now. They used a master card key to finally get the door open and then Never gave me a key to my room. Not only were they incompetent, they had zero customer service skills. Never staying there again.
With a stay at a&o Nürnberg Hauptbahnhof, you'll be centrally located in Nuremberg, within a 5-minute drive of Meistersinger Hall and Nuremberg Castle. Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Planning an event in Nuremberg? This hostel features 969 square feet (90 square meters) of event facilities. Self parking (subject to charges) is available onsite.
based on 1,912 reviews
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Most Popular Landmarks
- Lorenzkirche 0.7 km
- Germanisches Nationalmuseum 0.8 km
- Nuremberg Transport Museum 0.9 km
- Frauenkirche 0.9 km
- Christkindlesmarkt 1 km
- Hauptmarkt 1 km