Search
Photos
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays
Hotel Ciudad Real Palenque
4 stars

Hotel Ciudad Real Palenque

Carretera a Pakal-Na Km. 1.5, 29960 Palenque, Chiapas, Mexico
Palenque, Mexico
See location+52 916 345 1315
From
₪200
Cheapest

rate per night

8.4
Very good
based on 777 reviews
777 reviews
Room type
Provider
Nightly total
Superior room
₪200
Double room
₪242

Photos of Hotel Ciudad Real Palenque

Overview

Rating
Set among magnificent gardens, its Mexican-Caribbean architecture houses 63 rooms double rooms, 3 junior suites an 3 master suites; all of which are comfortable equipped. In the Restaurant you can enjoy a selected array of Chiapas and Mexican cuisine. If after visiting the archeological sites and natural wonders in the surrounding areas of Palenque Its a rest you need; theres nothing better than our gorgeous pool to really pamper you enjoying your favorite drink in the bar.Our meeting and banquet room La Ceiba offers the most advanced facilities for your gathering needs. Its architecture was carefully designed to preserve the Mexican Caribean style of the hotel and to give the most advanced space for meetings and banquets. The room can be divided in thee smaller rooms with mobile walls.
Rating
8.4
Very good
Based on 777 verified guest reviews

Latest deals for Hotel Ciudad Real Palenque

週五 17.01
週六 18.01
Superior room
bed type unknown
bed type unknown
bed type unknown
Double room
bed type unknown
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Hotel Ciudad Real Palenque

  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Free parking
  • Business center
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Adapter
  • Body soap
  • Air-conditioned
  • Towels/sheets (extra fee)
  • Trash cans

Services and conveniences

  • Conference rooms
  • Business center
  • Wake-up service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Bottle of water
  • Private check-in/check-out
  • 24hr front desk

Bathroom

  • Shower
  • Shower cap
  • Hairdryer
  • Toilet
  • Toilet paper
  • Toothbrush
  • Public bath
  • Private bathroom
  • Walk-in shower

General

  • Family rooms
  • Seating area
  • Garden view
  • Interconnected room(s) available
  • Telephone
  • Tile/marble floor
  • Pool view
  • Storage available

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Increased accessibility
  • No smoking
  • Non-feather pillow
  • Upper floors accessible by stairs
  • Designated smoking area

Dining

  • Packed lunches
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Dining area
  • Dining table

Pool and spa

  • Massage
  • Pool bar
  • Outdoor pool
  • Pool with a view
  • Water slide

Media and entertainment

  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • Streaming service
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Outdoor

  • Terrace/Patio
  • Balcony
  • Garden

Bedroom

  • Socket near the bed
  • Clothes rack
  • Wardrobe or closet

Family friendly

  • Cribs available
  • Child pool
  • Playground

Parking and transportation

  • Free parking
  • Private parking

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Things to do

  • Gift shop

Reviews of Hotel Ciudad Real Palenque

8.4
Very good
777 verified ratings
Wonderful
394
Very good
173
Good
118
Okay
26
Fair
39
Mediocre
9
Poor
18
Guests say
Overall, guests appreciated the central location of the hotel, which is ideal for exploring the area. However, many expressed disappointment with the cleanliness and maintenance of the facilities, indicated by comments about untidy rooms and poorly kept amenities. Service also received negative feedback, with guests describing the staff as unhelpful or unfriendly, particularly in the restaurant. While some guests enjoyed their stay and the comfortable rooms, the overall sentiment suggests that improvements are necessary for a better guest experience.
AI-Generated from customer reviews
Location9 out of 10
Cleanliness3 out of 10
Service2.5 out of 10
Sort by:Most recent

Show reviews that mention

Filters
All filters
Filters
Review rating
Traveler type
Time of year
Score by provider

Location

Carretera a Pakal-Na Km. 1.5, 29960 Palenque, Chiapas

What's nearby

  • Aluxes Eco Park2.8 km
  • Misol-Ha Waterfalls6.2 km
  • Palenque6.6 km
  • Pre-Hispanic City and National Park of Palenque6.7 km
  • Rock Paintings of Sierra de San Francisco7 km
  • Cascada de Roberto Barrios21.9 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 13:00

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at Hotel Ciudad Real Palenque

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hotel Ciudad Real Palenque

  • Where is Hotel Ciudad Real Palenque located?

    Hotel Ciudad Real Palenque is located at Carretera a Pakal-Na Km. 1.5, 1.4 km from the center of Palenque. Aluxes Eco Park is the closest landmark to Hotel Ciudad Real Palenque.

  • When is check-in time and check-out time at Hotel Ciudad Real Palenque?

    Check-in time is 15:00 and check-out time is 13:00 at Hotel Ciudad Real Palenque.

  • Does Hotel Ciudad Real Palenque offer free Wi-Fi?

    Yes, Hotel Ciudad Real Palenque offers free Wi-Fi.

  • Does Hotel Ciudad Real Palenque offer free parking?

    Yes, Hotel Ciudad Real Palenque offers free parking.

  • How far is Hotel Ciudad Real Palenque from the airport?

    Hotel Ciudad Real Palenque is 2.1 km from Palenque. Hotel Ciudad Real Palenque is 102.4 km from Villahermosa Capitan Carlos Perez.

  • Does Hotel Ciudad Real Palenque have a pool?

    Yes, Hotel Ciudad Real Palenque has a pool onsite.

  • How does KAYAK find such great Hotel Ciudad Real Palenque hotel deals?

    KAYAK scours the web for all room deals available at Hotel Ciudad Real Palenque in Palenque and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Ciudad Real Palenque and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Ciudad Real Palenque.

Nearby hotels and places to stay

3-star hotel
17% cheaperHotel Plaza Palenque7.8 Good (416 reviews)0.13 kmOutdoor pool, Spa and wellness center, Restaurant₪194+
4-star hotel
Hotel Tulija Palenque8.6 Excellent (778 reviews)0.56 kmOutdoor pool, Indoor pool, Restaurant₪253+
2-star hotel
55% cheaperHotel John David7.8 Good (172 reviews)0.79 kmRoom service, Free Wi-Fi, Valet parking₪107+
3-star hotel
22% cheaperHotel Maya Tulipanes Palenque8.6 Excellent (1,162 reviews)0.87 kmOutdoor pool, Spa and wellness center, Restaurant₪183+
2-star hotel
55% cheaperHotel John David7.8 Good (172 reviews)0.79 kmRoom service, Free Wi-Fi, Valet parking₪107+
3-star hotel
42% cheaperHotel Maya Rue8 Excellent (1,033 reviews)1.33 kmWi-Fi, Wi-Fi available in all areas, Flat-screen TV₪136+
2-star hotel
28% cheaperHotel Sevilla Palenque8.3 Excellent (243 reviews)0.92 kmRoom service, Free Wi-Fi, Free parking₪169+
3-star hotel
22% cheaperHotel Maya Tulipanes Palenque8.6 Excellent (1,162 reviews)0.87 kmOutdoor pool, Spa and wellness center, Restaurant₪183+