Elevator out of service for one day and staff told us to climb stairs, and I was on 7 floor. Another old couple had to climb to 14 floor. That is just not acceptable.
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Amenities at Hilton Pasadena
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Wi-Fi available in all areas
Reviews of Hilton Pasadena
8.3
Very good
1184 verified ratings
Wonderful
635
Very good
189
Good
120
Okay
77
Fair
71
Mediocre
29
Poor
63
Summary of reviews
Guests say
Guests consistently praised the hotel's excellent location, making it easy to access local attractions, restaurants, and public transportation. Many highlighted the friendly and helpful staff, as well as the overall cleanliness of the property and rooms. Comfortable beds and quiet rooms contributed to a pleasant stay for several guests. However, parking was a common complaint, with multiple mentions of expensive or inconvenient valet-only options. Despite some negative feedback about room size, outdated facilities, and pricey food, the overall experience was positive for most guests, especially regarding location, service, and cleanliness.AI-Generated from customer reviews
Sort by:Most recent
Score by provider
8.4 out of 10
539 reviews
8.3 out of 10
351 reviews
8.8 out of 10
26 reviews
6.8 out of 10
5 reviews
All reviews
Staff could have been more helpful.
Great Hotel , Great service
Cons (-) Basic and parking expensive. Lobby renovated as well as rooms but lacks any character and not consistent with charm of Pasadena. A walk to most areas with not much around the hotel itself to do.
Pros (+) Very clean. Very spacious rooms. I love the comforters and the pillows and all the blankets and sheets. Good size of a mini fridge. I like the coffee provided in the rooms, Coffee Bean! The TVs are clean crisp and powerful in sound and graphics. The water pressure is awesome. The rooms and hallways are pretty quiet and great for relaxing. I also really like the alarm clock/radio/music setup on the...
Cons (-) The valet is $23 per night, but every encounter with them was somewhat of a hassle... for them? The first encounter the employee pretended like he did not hear my husband speaking clearly to him. I do not understand the point of having a service job if you do not want to serve customers or at least acknowledge their presence... the second counter, a different employee of the valet saw us standing ...
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Location
168 South Los Robles Avenue, Pasadena, CA 91101
What's nearby
- Hilton Pasadena19 m
- Pasadena Visitors Center318 m
- Pasadena Playhouse0.4 km
- Paseo Colorado0.4 km
- USC Pacific Asia Museum0.4 km
- Pasadena Museum of California Art0.5 km
- Fuller Theological Seminary0.6 km
- Pasadena City Hall0.6 km
- Scottish Rite Cathedral0.7 km
- Old Pasadena1 km
- California Institute of Technology1.5 km
- Norton Simon Museum1.7 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Hilton Pasadena
Which month has the cheapest rates at Hilton Pasadena?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Hilton Pasadena is January, with an average nightly rate of ₪511. The most expensive month is August at ₪700 per night.
What is the cheapest day to book Hilton Pasadena?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Hilton Pasadena is Sunday, with an average nightly rate of ₪644. The most expensive day is Saturday at ₪939 per night.
How far in advance should you book Hilton Pasadena?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Hilton Pasadena, book around 9 weeks in advance. This could save you approximately 20% compared to booking last minute.
FAQs when booking at Hilton Pasadena
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Closest
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See most recommended stays in PasadenaGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
0.7 km | Hollywood Burbank | 21.1 km |