Value for money
Distance to city center
Distance to airport
|"Beds were very comfortable!"||(in 24 reviews)|
|"Very clean, modern nice hotel."||(in 26 reviews)|
|"Always clean and always friendly staff."||(in 51 reviews)|
|"Valet parking is a must."||(in 23 reviews)|
|"The gift shop never open at night or on Sunday."||(in 2 reviews)|
|"Room walls are a little thin."||(in 21 reviews)|
|friendly staff||in 144 reviews|
|hotel room||in 128 reviews|
|great location||in 103 reviews|
|great hotel||in 75 reviews|
|valet parking||in 66 reviews|
|shuttle service||in 59 reviews|
|comfortable bed||in 40 reviews|
|pool spa||in 40 reviews|
|nice room||in 39 reviews|
|pasadena||in 27 reviews|
|reasonable price||in 17 reviews|
|free shuttle||in 16 reviews|
|room service||in 12 reviews|
|gift shop||in 5 reviews|
|nice and clean||in 5 reviews|
|steam room||in 5 reviews|
|great place||in 4 reviews|
|upper body||in 1 review|
Had to use service elevator outside lobby to get to rooms. Bathroom has little space to hang towel... like one hook and one small bar. The door to the bathroom is on rails and it gets stuck twice because something was probably bent. No bottled water in the room.
Customer service was amazing the bed was so comfortable and location was ideal
Noisy, customers talking in hallway late at night & early am. Didn't have room set up as requested.
Parking privileges in and out not needing to pay.
nice property in a good area to walk to resturants and shops. alot to see. nice pool area . very comfortable bed.
The restaurant waiters during breakfast were all over the place and service was horrendous. The valet guys were never anywhere to be found! The guy who was supposed to be our valet guy to take our luggage down was a HALF HOUR late!!!! Ridiculous. This hotel is way understaffed. and filled with too many flighty people.
Mediocre hotel. Expect more from a Westin. Shower sprayed all over, b
Windows open to allow fresh air
I love the room and it's cleanliness . Love the front desk welcoming atttude . And also them offering late check out .
I asked for extra shampoo . It arrived 35 min later . Hotel wasn't that busy . And they didn't apologize for the delay . Pool needed to be more clean. Maybe those days had too many kids out of school
This was my first time staying here in years. The room was comfortable and clean. We were in a new renovated room and floor, which enhanced our stay. Norman at the restaurant was great - very attentive and accommodating. The hotel is centrally located and their shuttle/car service was very convenient (they"ll drop and/or pick up within a 3 mile area).
I found the rate we paid was excessive compared to the rates I have seen for this hotel in the past.
Not up to Westin standards
Location is great, staff were nice
Bedding was inferior, restaurant was overwhelmed,
Everything was great! Maybe, it is a little expens
Bed Cleanlinnes Bed
Nice hotel with questionable staff
The hotel was clean. Check in was fast and the valet service was prompt and attentive.
Make them walk the room with you at check out. I was charged a $50 smoking fee when I don't smoke.
Comfort, pool, work out, near to town and restaurants by walking
Extra costs for wifi, internet and computer in lobby
Situated in downtown Pasadena, Westin Pasadena stands close to several places of interest in the area. It offers a relaxing stay with a comfortable ambience that has been given a lift with recent renovation work.
Westin Pasadena is a 4-star property located within walking distance of several popular destinations. The Pasadena Museum of California Art is at a walking distance of just five minutes. Around two miles away is the Rose Bowl Stadium, while the Kidspace Children’s Museum stands around three miles from the property. Los Angeles International Airport is the nearest transit point 45 miles away.
Every room at Westin Pasadena has a cable TV where guests can watch pay-per-view movies. Both wired internet and WiFi connection help guests stay connected at all times. Premium bedding is provided on the pillowtop beds, while complimentary toiletries and a hair dryer can be found in the bathroom. Free newspapers, a coffeemaker, and a refrigerator are the other amenities on offer in each room.
An onsite bar and restaurant caters to the dining needs of the guests staying at Westin Pasadena. The restaurant is well-known for its selection of Californian cuisine. In addition to dining in the restaurant, guests can avail room service from here as well. Breakfast is cooked-to-order and available for a small fee. Several other dining options are also available nearby.
Guests can enjoy relaxing in the outdoor pool and hot tub at Westin Pasadena. A 24-hour fitness center is also available for those who wish to keep fit. The public areas have good WiFi connectivity provided for free. Those who arrive at the hotel in their own cars can avail the free parking facility on the premises. Laundry and dry-cleaning facilities are also available. Concierge service allows guests to have their tour- and accommodation-related queries answered.
Westin Pasadena provides a comfortable stay for visitors to the area. It’s especially sought-after by those looking to enjoy a highly-rated quality of service and facilities.
based on 875 reviews
Value for money
Policies vary by room type and provider.
The Westin Pasadena is located at 191 North Los Robles, 0.3 km from the center of Pasadena. Pasadena City Hall is the closest landmark to The Westin Pasadena.
Check-in time is 15:00 and check-out time is 12:00 at The Westin Pasadena.
Yes, The Westin Pasadena offers free Wi-Fi.
No, The Westin Pasadena does not offer free parking.
No, The Westin Pasadena does not offer free airport shuttle service.
The Westin Pasadena is 20.8 km from Burbank Bob Hope. The Westin Pasadena is 30.7 km from Hawthorne.
Yes, The Westin Pasadena is a pet-friendly hotel.
Yes, The Westin Pasadena has a pool onsite.