Arizona Biltmore, A Waldorf Astoria Resort

2400 East Missouri Avenue, Phoenix, AZ 85016, United States
+1 602 955 6600

Cheapest
rate per night

8.4

Excellent
based on 296 reviews
Arizona Biltmore, A Waldorf Astoria Resort - Phoenix, AZ, United States
24.09 Thu
-
25.09 Fri
Compare vs. KAYAK |

Provider Nightly total
snaptravel ₪352
Roomer ₪428
Priceline ₪436
snaptravel
Roomer
Priceline

Good to know

Value for money

8.2

Distance to city center

9.6 km

Location rating

8.9

Nearest Airport

Phoenix Sky Harbor Intl

Distance to airport

10.0 km

Rooms

24.09 Thu
25.09 Fri

Double Rooms

₪428+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪428
Queen bed
₪492
Unknown
₪1,184
Unknown
₪1,328

Queen Rooms

₪546+

Bed type
Provider
Total stay + taxes & fees
Queen bed
₪546
Queen bed
₪597
Queen bed
₪615
Queen bed
₪615
Queen bed
₪620
Queen bed
₪690
Queen bed
₪750
Queen bed
₪751
Queen bed
₪760

Classic Rooms

₪436+

Bed type
Provider
Total stay + taxes & fees
Queen bed
₪436
Queen bed
₪442
Queen bed
₪478
King bed
₪519
King bed
₪535
King bed
₪547
Queen bed
₪615
Queen bed
₪1,103

Resort Rooms

₪510+

Bed type
Provider
Total stay + taxes & fees
King bed
₪510
Queen bed
₪532
King bed
₪535
King bed
₪585
King bed
₪585
King bed
₪585
King bed
₪615
King bed
₪620
Queen bed
₪716
King bed
₪751
Unknown
₪785
King bed
₪791
Unknown
₪871

King Rooms

₪481+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪481
Unknown
₪510
King bed
₪550
King bed
₪652
Unknown
₪690
King bed
₪713
King bed
₪969
King bed
₪1,029
King bed
₪1,061

Standard Rooms

₪492+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪492
Unknown
₪533
Unknown
₪575
Unknown
₪688

Reviews

Pros

Cons

Traveler rating

160
41
19
6
1

Time of year

Traveler type

Show reviews that mention

+
staff was very friendly in 74 reviews
nice room in 67 reviews
great hotel in 38 reviews
service very good in 26 reviews
great food in 23 reviews
pool area in 19 reviews
beautiful grounds in 17 reviews
parking too far in 13 reviews
great views of the mountains in 9 reviews
door to the shower in 8 reviews
resort fee in 7 reviews
comfortable beds in 6 reviews
lobby is beautiful in 6 reviews
wright in 6 reviews
alberts in 4 reviews
elevators should be working in 4 reviews
free upgrade in 4 reviews
kid friendly in 4 reviews
water slide in 4 reviews
years ago in 4 reviews
beautiful historic in 3 reviews
clean the room in 2 reviews
frank lloyd in 2 reviews
main entrance in 2 reviews
  • Excellent
    Jun 2018
    10.0

    Iconic

    Beautiful architecture and design elements of a Frank Lloyd Wright associate. Beautiful pools and eight of them. Good service.

    Can be expensive. Self parking- quite a distance away.

  • Okay
    Jul 2017
    5.1

    Not what I would expect

    The location was great. Staff were very friendly.

    Garden room had a single window unit type AC that did not sufficiently cool the room. Hotel is currently under construction, which makes it very hard to get around. I found bits of cracker on the floor around my bed upon check in, but was too tired to deal with it at the time. The matress in my room felt old and sagged on one side. The pool bar closed at 5. The famous Catalina pool has many broken tiles. I was promised an emailed receipt at checkout, and have yet to receive it. I've made two calls to their accounting department and they have not returned my call.

  • Good
    Sep 2016
    7.7

    My room was nicely renovated but bathroom much to small. The shower when in use would soak the bathroom floor. The property is getting tired looking, time for a face lift. I returned after 10 years and was disappointed to find gym still to small, spa uninspiring, exercise studio and bike/tennis area a throw back to 1980. I would return to the front portico each morning from a long run and was never greeted by bell staff or offered bottled water as i stood there recovering from the run and sweating from the desert heat. I have become so accustomed to being greeted by staff with bottled water and towel upon returning from jogging at all great hotels that i really resented having to ask for it. The main lobby is beautiful and I enjoyed evening cocktails on the patio adjacent to the lobby. The bar staff was lovely. Lunch and breakfast in Frank and Albert's was painful to endure. Breakfast was so delayed with mistakes to the order and lunch was mediocre. The cafe also disappointed. One meal at each was one too many. Best meals were all off property. My daughter and I walked thru the shops and found once again we were back in the 80's. We love to shop so it was hard to believe there was almost next to nothing to buy. Housekeeping was a bit lacking of management, it seemed. Dirty dessert dishes lingered in my room for two days. The Scottsdale - Phoenix area has so many fabulous resorts, it's to bad The Biltmore doesn't seem to be one of them anymore.

  • Excellent
    Aug 2016
    10.0

    Amazing Anniversary Destination

    We celebrated our anniversary and were upgraded to a beautiful suite, and the front desk staff sent a beverage, chocolates and fruit to our room when they learned. Loved the room, the grounds are amazing and enjoyed the amazing amenities. We're planning to return every year.

  • Good
    Aug 2016
    6.8

    It's the little details that make a five star prop

    Mountain biking and guide (Chip) were excellent. Wright's was outstanding dining all around. Food, service, presentation, ambiance, price. If the entire resort were run like Wrights, this would be a five star resort. Spa services, attendants were great. Megan O. at the front desk was very friendly and helpful. The lobby is beautiful. A Maintanence engineering employee whose name I did not get. The bicycle room service provided a bit of whimsy and were a delight to watch them ride through the resort. The swim up bar is a nice touch, but perhaps should not be immediately next to the kids water slide.

    Was billed as a five star resort when I booked it. Don't get me wrong, this is a nice place with a lot of history. However, a five star resort implies attention to little details that separate you from other resorts. Those little details were missing. While I understand the main entrance is under renovation, the concrete blocks holding down the umbrellas for the valets looked cheap and haphazard. Not a good first impression. Upon arrival, no one offered to help with my bags, merely pointing me to the direction of the temporary main entrance. At that entrance, there is a small lip in the doorway, making it difficult to maneuver a roller bag. While the front desk did ask if I needed assistance with my bags, no bellhops were around if I did, and given the room location, they should have been more readily available, as my room in the garden wing is on the second floor accessible only by stairs. Upon check-in, I searched for ice (which with a bellhop could have been a non-issue at least for the first day). I could not locate the ice machine, or anything in the in-room literature to direct me. I found a housekeeper and asked her. She did not seem to know either. A maintenance engineering department employee coming out of a guest room overhead the conversation and immediately led me to the nearest ice machine himself. Unfortunately it was broken. Not only that, there was a bus cart full of dirty dishes stowed in front of it. Again, this is the kind of little detail a five-star resort takes care of. The ice machine in the adjacent paradise wing seemed more designed for "back of the house" rather than for a guest to be accessing it. Service at Frank and Albert's was very nonchalant. It did not seem as is they cared if we stayed to eat or not, or enjoyed our meal. Everything seemed to be under construction at once, causing noise throughout the day, from early in the morning until afternoon. When I asked about this, several, employees' response was "well, it's the slow season...." as if I should have lower expectations because it's August. Again, a little detail a five-star resort should nail. Guests should not notice a difference in staff attention regardless of "season." A few other "little details": In the lobby bar, the cords for the TVs and speakers were haphazardly hanging, not neatly along the wall. There was visible water damage on one of the corner speakers. A large cobweb was hanging in the corner and blowing with the AC. There were several areas where grout or paint had dripped onto the pressed concrete blocks from recent renovations but were left there, not removed. The pool desk was open and appeared to be staffed, but was unmanned for five minutes, leading me to walk behind the desk to help myself to clean towels as no one was around. Ultimately, we cut our stay a day short and moved to a different area five star resort, where we did not experience any negative issues.

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About

Overview

The Arizona Biltmore, A Waldorf Astoria Resort, comes with a sterling reputation as a luxury property. Acknowledged as one of the finest hotels in the world, it is a historic hotel with elegant and beautiful design, premium services, and a long list of amenities that make it a good choice for travelers, destination events, and professional gatherings.

The amenities and services at the hotel include eight swimming pools and seven tennis courts, a comprehensive spa and salon, a modern fitness center, several golf courses, special services for meetings or weddings, valet services, and dining. Guests may speak with a valet to arrange for private dining or book a table at Frank & Albert’s which uses locally sourced ingredients and rates as a culinary destination. There is also Wright’s at the Biltmore, emphasizing designer Frank Lloyd Wright’s style, the Wright Bar in the lobby area, the Cabana Club by one of the pools, and The Café where light breakfasts and delicious coffee and tea are available. Guests are also welcome to reserve a table for the famous afternoon tea.

The rooms in the hotel are all private sanctuaries decorated in the utmost style and beautifully appointed with the finest electronics, fixtures, and décor. They vary widely from a classic room to the executive and signature suites, as well as cottages. All will include mini-bars, work desks, WiFi, premium linens and signature toiletries, entertainment systems, views or private terraces and/or balconies, and excellent décor.

Historic and remarkable, the Arizona Biltmore, A Waldorf Astoria Resort has it all. Located within five miles of many appealing destinations, it is also just six miles from the Phoenix Sky Harbor International Airport. Whether for business or pleasure is will be sure to delight.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air Conditioning

8.4 Excellent

based on 296 reviews

9.1

Cleanliness

9.2

Comfort

9.0

Staff

8.1

Value for money

Check in

16:00

Check out

11:00

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Wi-Fi
Fitness center
Pets allowed on request. Charges may apply.
Increased accessibility
ATM on-site
Babysitting or child care
Business center
Internet
Concierge service
Gift shop
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
Smoke alarms
Bicycle rental
Golf
Hot tub
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Beauty salon
Express check out
Hairdryer
Cable or satellite TV
Air-conditioned
24hr front desk
Sauna
Wake-up service
Pool table
Storage available
Terrace/Patio
Linens
Towels
Elevator
Hiking
Massage
Pool bar
Alarm clock
Balcony
Bathtub
Breakfast in the room
Desk
Executive lounge access
Family rooms
Flat-screen TV
Free toiletries
Heated pool
Heating
iPhone dock
Kids meals
Newspapers
Private bathroom
Radio
Roll-in shower
Safety deposit box
Shower
Slippers
Tea/coffee maker
Telephone
Toilet
Toilet paper
Valet parking
Water slide
Daily housekeeping
Fax/photocopying
Ironing service
Shoeshine
Shops (on site)
Mini-golf
Pay-per-view channels
Bathrobe
Garden
Kitchen
Spa and wellness center
Beach towels
Contactless check-in/check-out
Physical distancing rules
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Guest accommodation is disinfected between stays
Staff follow all safety protocols as directed by local authorities
Spa
Coffee shop
Safe
Parking (surcharge)
Wedding services
Outdoor tennis
Picnic area
Currency exchange on-site
Airport shuttle
Playground
Kitchenette

FAQs when booking at Arizona Biltmore, A Waldorf Astoria Resort

Does Arizona Biltmore, A Waldorf Astoria Resort have special cancellation policies due to coronavirus (COVID-19)?

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When is check-in time and check-out time at Arizona Biltmore, A Waldorf Astoria Resort?

Does Arizona Biltmore, A Waldorf Astoria Resort offer free Wi-Fi?

Does Arizona Biltmore, A Waldorf Astoria Resort offer free parking?

Does Arizona Biltmore, A Waldorf Astoria Resort offer free airport shuttle service?

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Photos

All Photos (35)
Building (5)
Bedroom (8)
Bar (2)
Pool (1)

Location

Most Popular Landmarks

  • Piestewa Peak 2.5 km
  • Camelback Mountain 5.7 km
  • Heard Museum 7.3 km
  • Phoenix Art Museum 7.9 km
  • North Mountain Park 8.2 km
  • Heritage Square 9.1 km

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Hotels North America United States Arizona Phoenix Arizona Biltmore, A Waldorf Astoria Resort