Arizona Biltmore Waldorf Astoria Resort is located in Phoenix and is close to nearby attractions, including Wrigley Mansion. The numerous facilities this luxury resort offers include a Jacuzzi, outdoor tennis courts and an outdoor pool.
The resort provides a beauty centre and a sauna as well as a fitness centre. Guests can enjoy the recreational activities available, such as a BBQ/picnic area, miniature golf and bicycle rental.
The historic rooms at this 5-star resort provide a DVD player and movies-on-demand. Each comprises an equipped kitchenette with a microwave and a refrigerator. Tea and coffee making facilities, a mini bar and a spa bath are also provided.
Arizona Biltmore Waldorf Astoria Resort's restaurants, Frank and Albert’s and Wright’s at the Biltmore, provide dinner every evening. A variety of drinks can be savoured at the in-house bar. There is also a restaurant called Cabana Club.
Just a short drive from the Arizona Women's Hall of Fame and Phoenix Sky Harbor International Airport, Arizona Biltmore Waldorf Astoria Resort offers an airport shuttle service for those staying at the property. Heritage Square and Phoenix Zoo are easily reached by car.
Services and conveniences
Health and safety
Pool and spa
Things to do
Media and entertainment
Accessibility and suitability
Parking and transportation
Cons:Can be expensive. Self parking- quite a distance away.
Cons:Garden room had a single window unit type AC that did not sufficiently cool the room. Hotel is currently under construction, which makes it very hard to get around. I found bits of cracker on the floor around my bed upon check in, but was too tired to deal with it at the time. The matress in my room felt old and sagged on one side. The pool bar closed at 5. The famous Catalina pool has many broken tiles. I was promised an emailed receipt at checkout, and have yet to receive it. I've made two calls to their accounting department and they have not returned my call.
Cons:Was billed as a five star resort when I booked it. Don't get me wrong, this is a nice place with a lot of history. However, a five star resort implies attention to little details that separate you from other resorts. Those little details were missing. While I understand the main entrance is under renovation, the concrete blocks holding down the umbrellas for the valets looked cheap and haphazard. Not a good first impression. Upon arrival, no one offered to help with my bags, merely pointing me to the direction of the temporary main entrance. At that entrance, there is a small lip in the doorway, making it difficult to maneuver a roller bag. While the front desk did ask if I needed assistance with my bags, no bellhops were around if I did, and given the room location, they should have been more readily available, as my room in the garden wing is on the second floor accessible only by stairs. Upon check-in, I searched for ice (which with a bellhop could have been a non-issue at least for the first day). I could not locate the ice machine, or anything in the in-room literature to direct me. I found a housekeeper and asked her. She did not seem to know either. A maintenance engineering department employee coming out of a guest room overhead the conversation and immediately led me to the nearest ice machine himself. Unfortunately it was broken. Not only that, there was a bus cart full of dirty dishes stowed in front of it. Again, this is the kind of little detail a five-star resort takes care of. The ice machine in the adjacent paradise wing seemed more designed for "back of the house" rather than for a guest to be accessing it. Service at Frank and Albert's was very nonchalant. It did not seem as is they cared if we stayed to eat or not, or enjoyed our meal. Everything seemed to be under construction at once, causing noise throughout the day, from early in the morning until afternoon. When I asked about this, several, employees' response was "well, it's the slow season...." as if I should have lower expectations because it's August. Again, a little detail a five-star resort should nail. Guests should not notice a difference in staff attention regardless of "season." A few other "little details": In the lobby bar, the cords for the TVs and speakers were haphazardly hanging, not neatly along the wall. There was visible water damage on one of the corner speakers. A large cobweb was hanging in the corner and blowing with the AC. There were several areas where grout or paint had dripped onto the pressed concrete blocks from recent renovations but were left there, not removed. The pool desk was open and appeared to be staffed, but was unmanned for five minutes, leading me to walk behind the desk to help myself to clean towels as no one was around. Ultimately, we cut our stay a day short and moved to a different area five star resort, where we did not experience any negative issues.
|Check in anytime after 16:00, check out anytime before 11:00|
|Cancellation/prepayment policies vary by room type and provider.|
All reservations at Arizona Biltmore, A Waldorf Astoria Resort – even non-cancellable stays – on or before June 30, 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
Arizona Biltmore, A Waldorf Astoria Resort is located at 2400 East Missouri Avenue in Camelback East, 9.5 km from the center of Phoenix. Piestewa Peak is the closest landmark to Arizona Biltmore, A Waldorf Astoria Resort.
Check-in time is 16:00 and check-out time is 11:00 at Arizona Biltmore, A Waldorf Astoria Resort.
Yes, Arizona Biltmore, A Waldorf Astoria Resort offers free Wi-Fi.
No, Arizona Biltmore, A Waldorf Astoria Resort does not offer free parking.
No, Arizona Biltmore, A Waldorf Astoria Resort does not offer free airport shuttle service.
Arizona Biltmore, A Waldorf Astoria Resort is 10.1 km from Phoenix Sky Harbor Intl. Arizona Biltmore, A Waldorf Astoria Resort is 40.9 km from Phoenix-Mesa Gateway.
Yes, Arizona Biltmore, A Waldorf Astoria Resort is a pet-friendly hotel.
Yes, Arizona Biltmore, A Waldorf Astoria Resort has a pool onsite.