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Value for money
Distance to city center
|Phoenix Sky Harbor Intl|
Distance to airport
|"Beautiful property with friendly staff."||(in 10 reviews)|
|"Great lazy River and slides"||(in 51 reviews)|
|"Friendly Staff, rooms clean, comfortable and spacious."||(in 32 reviews)|
|"Service was not good."||(in 7 reviews)|
|"I hate the whole resort fee."||(in 14 reviews)|
|"Daily room cleaning service sucked."||(in 21 reviews)|
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Not much to like. Except the property had mature trees.
Staff service was shockingly bad. The property claimed there was an upgrade ... still old and dirty looking. Price of food was very high. They call this a resort ... more like a glorified hotel. Would not recommend this property ti anyone.
Location was good, hotel was clean, staff was friendly and responsive. We were given an upgraded suite. I would consider returning. The fitness center was very nice.
As a 4-star resort, I expected just a bit more. Water pressure was poor, not all of the shower features functioned properly, dirty towels were left by the cleaning staff outside our door for extended periods. The $50 + tax resort fee per day seemed a bit excessive - especially when the water park was only open on the weekend and we were not able to use it.
Many reviews have the Arizona Grand Resort on the top of their list, but the truth is the options are few, the facilities are dated, and the atmosphere has very little energy. Don't get me wrong, this is a nice hotel, however, in terms of resorts, it does not belong in the same conversation with any of the Scottsdale or Sedona facilities. Very disappointing considering what was being sold. A three-night reservation, we left after one evening.
Diamond in the rough
The hotel is beautiful. It has great potential but they are far from meeting it. If they remodeled the place, they certainly are not finished. The housekeeping staff were great.
They do not have supplies/equipment to handle the capacity. We needed another blanket and were told they ran out. They do not have nearly enough chairs at the pools. There were 10 lounge chairs at our pool. I know they cannot provide enough chairs for every guest but there is absolutely no excuse why there were not at least 30-40 chairs at each pool. There was certainly room for that many. People at the pools were angry. The teenagers that work at the oasis pool were rude. Instead of being a relaxing experience, it was over-crowded and stressful.
cost of food & drinks to expensive
The upscale Arizona Grand in South Phoenix is a modern resort haven that’s a hit with families for its topnotch fitness, fun, and dining facilities. A $13 million 2017 renovation gave the 744 one, two, and three-bedroom suites a luxurious homey feel, but the hotel is still known for its amazingly large water park.
The Arizona Grand is nestled against South Mountain in South Phoenix, just off the I-10 Freeway and Baseline Road. Fast food chains and convenience stores are within the immediate area and Sea Life Arizona Aquarium and Legoland in Arizona Mills shopping mall are also nearby. Within 15 minutes, guests can also be at Canyon Trailhead, South Mountain Preserve, the largest municipal park in the world, and Chase Field in downtown Phoenix.
There is a choice of chic residential-style one-, two-, and three-bedroom suites and villas offered at the resort. The 2017 renovations brought laminate hardwood flooring, and tech features such as USB ports, flat-screen TVs, Staycast media streaming, clock radios, and Bluetooth speaker. All other convenient amenities and necessities are also provided in the rooms. Villas are more luxurious options with more space, full kitchens, and more amenities.
The grand-scale resort amenities include the popular Oasis Water Park, spanning seven acres, and resort guests also receive four water passes per room. The waterpark offers a lazy river, several slides, a wave pool, giant hot tub, and water spray deck. There are a bar and grill onsite with a range of kid and adult drinks and food. In addition to the water park, six heated outdoor pools, a 20,000 square foot athletic club, a full-service spa, and golf course. Restaurants on-site range from bars and cafes to Mexican far and western family-friendly atmospheres.
based on 641 reviews
Value for money
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Most Popular Landmarks
- Hall of Flame Fire Museum 8.3 km
- Mystery Castle 8.6 km
- Phoenix Zoo 8.9 km
- Papago Park 9 km
- Desert Botanical Garden 10.1 km
- South Mountain Park 10.8 km