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2 stars

Western Lodge

3725 East Van Buren Street, Phoenix, AZ 85008, United States
Phoenix, AZ
See location+1 602 374 6552
4.6
Mediocre
based on 546 reviews
546 reviews
Provider
Provider for Western Lodge
Provider for Western Lodge
Provider for Western Lodge

Overview

Rating

Situated in Phoenix, Western Lodge Phoenix Airport/Downtown is an easy drive from Phoenix Zoo and the Arizona Women's Hall of Fame. It is conveniently close to Phoenix Sky Harbor International Airport, which is a 10-minute drive away.

There are a range of facilities available to those staying at the hotel, such as a 24-hour reception, free Wi-Fi and laundry facilities. A designated smoking area and a vending machine are also provided.

Western Lodge Phoenix Airport/Downtown has 45 rooms that are equipped with all the essentials to ensure a comfortable stay.

After settling in to their room, guests can explore the local area with use of GateWay Community College Light Rail Station, which is a brief stroll from the hotel. Heritage Square and Tempe Town Lake are also a short car trip from the property.

Rating
4.6
Mediocre
Based on 546 verified guest reviews

Latest deals for Western Lodge

Tue 25.02
Wed 26.02

Amenities at Western Lodge

  • Free Wi-Fi
  • Parking
  • Laundry facilities
  • Hairdryer
  • 24hr front desk
  • Increased accessibility
  • Air-conditioned

Basics

  • Free Wi-Fi
  • Air-conditioned

Parking and transportation

  • Parking

Accessibility and suitability

  • Increased accessibility

Bathroom

  • Hairdryer

Laundry

  • Laundry facilities

Services and conveniences

  • 24hr front desk

Reviews of Western Lodge

4.6
Mediocre
546 verified ratings
Wonderful
45
Very good
23
Good
47
Okay
32
Fair
62
Mediocre
55
Poor
282
Guests say
Guests overwhelmingly criticized the cleanliness of the hotel, describing rooms as dirty with hair, stains, and signs of pest infestations. Many guests reported discomfort and a sense of unsafety in the neighborhood, with one reviewer mentioning questionable individuals around the parking lot. While the staff received praise for their friendliness and helpfulness, the hotel's overall management and maintenance were deemed inadequate. Guests expressed their disappointment with the condition of the rooms and the lack of nearby dining options.
AI-Generated from customer reviews
Service9 out of 10
Location1.5 out of 10
Cleanliness0 out of 10
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2.0
Poor
Quach, Apr 2017
Cons (-) Terrible experiences. Some people live there for long time and there friends come to their room, knock the door and say loud everyday at 2 to 4 am.
3.1
Poor
Anonymous, Mar 2017
Pros (+) It was a quick uber ride to the airport
Cons (-) Horrible place. Bedbugs, roaches, holes in the walls. Dirty, run down and ugly.
3.4
Poor
Anonymous, Mar 2017
Pros (+) When I go there to the motel there was a police raid as I was pulling and the man at the desk told me that they don't accept prepaid rooms at the price the web page gave me the room for and that I still have to pay full price regardless cause it's 77 a night not what the web site gave it to u for then they went to get the hotwl owner themselfs
2.0
Poor
Kevin, Jan 2017
Cons (-) I didnt even stayed at this hotel as soon as i when into their parking lot i went right out. Its trashy and its ghetto, i went in uniform and some guy told me i was brave to go into that place in uniform thats when i just took off.
2.2
Poor
Anonymous, Dec 2016
Pros (+) Luckily had clean sheets and cable. Thats it.
Cons (-) This place is DISGUSTING!!! Rude and unprofessional staff who are not very knowledgable about the job they are doing. Very rundown, outdated, litttered with "unpleasant" guest, if they even are guest there. No ammentities at all. They don't even supply hygiene items. Found rat traps under bed. GROSS!!! That manager Dan is a real piece of work. Had five day stay, received no room service to clean t...
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5.1
Fair
Anonymous, Nov 2016
Pros (+) I like the speed of their internet
Cons (-) I didn't like the staff response to me as a new guest to the hotel, The room was not prepared ready for me despite the fact that a room had been booked and paid for much earlier than my arrival date, The first room gave to me reflected a bad impression of the hotel from a new guest point of view which made me regretted my booking the hotel online that night. Although the room was changed to a bett...
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2.0
Poor
Anonymous, Sept 2016
Cons (-) no toilet paper, no hot water, everything from the towels to the curtain was stained with blood. it had a horrible smell, and was so sketchy that the hotel DIDNT EVEN HAVE A SIGN IDENTIFYING IT. I felt extremely unsafe staying here, and I am not easily scared. I even heard knocking on my door in the middle of the night.
2.0
Poor
Anonymous, Aug 2016
Cons (-) Flies, broken everything
2.0
Poor
Anonymous, Jun 2016
Pros (+) they did not have a key for my door if i left out they the staff would have to let me in
2.2
Poor
Anonymous, Apr 2016
Pros (+) Nothing
Cons (-) Everything rude staff very scary looking people wondering outside. Didnt seem safe for solo travel or a family.

Location

3725 East Van Buren Street, Phoenix, AZ 85008

What's nearby

  • Tovrea Castle2.7 km
  • Papago Park4.4 km
  • Hall of Flame Fire Museum4.4 km
  • Phoenix Zoo4.8 km
  • Desert Botanical Garden5.3 km
  • Heritage Square6 km
  • Arizona Science Center6.1 km
  • Chase Field6.1 km
  • Phoenix Symphony Hall6.5 km
  • Phoenix Art Museum6.9 km
  • Heard Museum7 km
  • Camelback Mountain7.9 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 11:00

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at Western Lodge

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Western Lodge

  • Where is Western Lodge located?

    Western Lodge is located at 3725 East Van Buren Street in Downtown, 6.8 km from the center of Phoenix. Tovrea Castle is the closest landmark to Western Lodge.

  • When is check-in time and check-out time at Western Lodge?

    Check-in time is 14:00 and check-out time is 11:00 at Western Lodge.

  • Does Western Lodge offer free Wi-Fi?

    Yes, Western Lodge offers free Wi-Fi.

  • How far is Western Lodge from the airport?

    Western Lodge is 1.8 km from Phoenix Sky Harbor Intl. Western Lodge is 20.7 km from Phoenix Scottsdale Municipal.

  • How does KAYAK find such great Western Lodge hotel deals?

    KAYAK scours the web for all room deals available at Western Lodge in Phoenix and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Western Lodge and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Western Lodge.

See more FAQs

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Good to know

Value for money

3.6

Distance to city center

6.8 km

Nearest Airport

Phoenix Sky Harbor Intl

Distance to airport

1.7 km