Midtown Garden Hotel

Disappointed

Room layout and breakfast included.

Noise level. Loud elevator. Also very low water pressure in bathroom sink. Not as nice as other Wyndham hotel we had stayed at. Our room's refrigerator was missing.

Breakfast here is always a good selling point. Scrabled eggs are difficult for large buffets and, at most similarly priced hotels, they will often go with runny reconstituted powder eggs. But, not here! Eggs were very good every day... as was everything else. A little variety each day would have been appreciated. But, generally speaking, the breakfast included in our rate was greatly appreciated... Pool area is nice, as well as the shaded patio area...

The thing that bugged me the most about this place is that there was a huge party on the hotel grounds outside right under our window on our last night there. The music was so loud, we couldn't possibly drown it out with our TV volume and there was no possible way to actually try to go to sleep. It lasted at least until midnight, and, even though I often am up well past midnight myself on a Saturday night when at home, I needed to get up early to get family to the airport that following Sunday morning. Seems like everyone in my party had a terrible night's sleep, regardless of which side of the hotel their room was on. Unbelievable that management sanctioned such an event outside at night without thinking of the consequences of how it would affect the people staying there that night! And, what's worse was that when I approached the front desk about it at checkout the next day, theyoung lady said, "We don't usually have that happen..." Yeah, no kidding! If they did, no one would ever stay there on a Saturday night!! How about a little compensation for our inconvenience? Nope. Can't do it because we booked our room through KAYAK. What? Crazy... The bed was terrible. One side sunk in practically to the box frame. If they were adjustable mattresses, we didn't know it. No controls visible on either nightstand nor were there any placards indicating that the bed could be adjusted and that the controls were available in the nightstand drawer or on the side of the box frame or wherever...

Baseball fans

Location

Fridge missing upon arrival. Slow elevators. Location of breakfast bar, too crowded around food area. Uncomfortable beds. Loud music and motorcycles in the middle of the night, management did nothing to control the crazy party atmosphere at entrance to hotel. Front desk did not answer phone when we called to complain about noise. Carpet was lumpy and stained, needs upgrade. Faucets were leaky. This hotel is not what one would expect from a Wyndham hotel, we have stayed here the last three years, to reunite with family. Location is the only reason we stay.

Ease of access Salads at dinner clean.

Breakfast choices reduced by 9.15 and not replenished

Location is good for many buisness purposes. The staff were friendly and tried to be helpful.

The staff were very friendly and tried to be helpful. Some of the staff were very careless about the pick-ups using the shuttle, they left me waiting twice for over 40 minutes because of miscommunications, such as the driver leaving his cell phone off (he relied on his personal cell phone, which seems like a problem for a suttle that runs every hour. Why not have the cell phone assigned to the van itself?). They seemed pretty nonchalant about being undependable in this way. The did make up for it by being friendly and flexible, helping out where they could in other ways. It seems like more of a managment problem (staff training and supervision) than a problem with the staff. Careful cleaning next time, please.

Convenient location at reasonable rate

Friendly helpful staff and excellent breakfast provided, clean ans high standard rooms. Pool and gardens well worth a visit.