Grand Riviera Princess All Suites & Spa Resort

Punta Bete, Km. 296, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 877 3500

Cheapest
rate per night

8.4

Excellent
based on 1,091 reviews
Grand Riviera Princess All Suites & Spa Resort - Playa del Carmen, Quintana Roo, Mexico
13.05 Thu
-
14.05 Fri
Compare vs. KAYAK |

Provider Nightly total
Snaptravel ₪25
Stayforlong ₪270
travelup ₪311
Snaptravel
Stayforlong
travelup

Good to know

Value for money

8.3

Distance to city center

6.8 km

Location rating

8.5

Nearest Airport

Cancún

Distance to airport

43.6 km

Rooms available at Grand Riviera Princess All Suites & Spa Resort

13.05 Thu
14.05 Fri

Deluxe Rooms

₪270+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪270
Unknown
₪311
Unknown
₪317
Unknown
₪324
Unknown
₪332
Unknown
₪345
Unknown
₪356
Unknown
₪376
Unknown
₪385
Unknown
₪400
Unknown
₪401
Unknown
₪428
Unknown
₪478
Unknown
₪508
Unknown
₪533
Unknown
₪540
Unknown
₪573
Unknown
₪573
Unknown
₪576
Unknown
₪580
Unknown
₪580
Unknown
₪604
Unknown
₪612
Unknown
₪619
Unknown
₪627
Unknown
₪644
Unknown
₪693

Standard Rooms

₪25+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪25
Unknown
₪557

Double Rooms

₪545+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪545

Reviews of Grand Riviera Princess All Suites & Spa Resort

Pros

Cons

Traveler rating

9
3
3
2
1

Time of year

Traveler type

Show reviews that mention

+
staff was very friendly in 196 reviews
food was good in 191 reviews
room was great in 97 reviews
seafood restaurant in 88 reviews
nice hotel in 67 reviews
sports bar in 44 reviews
nightly entertainment in 38 reviews
pools and the beach in 38 reviews
beautiful grounds in 28 reviews
beds they are hard in 23 reviews
playa del in 14 reviews
hot tub in 10 reviews
last day in 9 reviews
specialty restaurants in 9 reviews
cosmetic work in 3 reviews
  • Poor
    Mar 2021
    2.0

    Don’t waste your hard earn money here

    Better management

  • Okay
    Dec 2018
    5.7

    Showing signs of age.

    The specialty restaurants were decent enough but be prepared to spend some extra cash if you don’t want their terrible house wine. Basically bad homemade wines.

    Rooms have a constant musty smell and show signs of ageing

  • Poor
    Jan 2016
    2.0

    Horrible

    There was nothing that i like from this place!!

    To start.. No valet...! Its all inclusive but the alcohol is of the cheapest out there.. The buffet was ehh.. The staff at the front desk were idiots! There was no help around if you needed something. This place is huge and the only way to get around was with a trolly or walk! Annoying!! And the rooms were outdated! I stayed at the hyatt on playa del carmen.. And it was waaaaaaayyyy better!! They made reservations for me.. They acomidated me with everything.. There was always someone there for everything!

  • Mediocre
    Jan 2016
    4.0

    Honeymoon like Monkeymoon??

    - Palmy - Grand hotel complex - Swim-up pool was nice - Nice shows at the bar - Minibar

    - NO WLAN - nervous staffs - to many antisocial gusts - Big price for people from EU as Canadian or US people - Room: Very BAD!!! I told them before "Honeymoon". The bathroom was not cleaned up! - Dirty ground, in room, bathroom, terrace - Patched mirror! - Hairs from prior hotel guests at the bed!! - Wine in bottle - 1 hour waited for an reserved Restaurant! - Many staffs couldn´t speak english or german! - Hole in the wall. Drop water to the ground! MEAL: - Gag me with a spoon! Never ever. - Canned fish :-)!!!!!???!!! - Expensive Shuttle bus to the city! No free shuttle!!!! Many 3 stars hotels in Playa del Carmen diposes this! - Hotel is very far from the city! - Hotel is in the near from the highway! - Cigarettes in hotel 8 $ ....in supermarket 3 $ ?!?!?!?!?!?

  • Good
    Jul 2014
    6.6

    The themes restaurants were very good, the water and eaches were also very nice. Lots of pools and always fairly easy to find spot with shade.

    I didn't like the whole reservation process for the themed restaurants, they would be full per the concierge and when you would show up the retaurants would be 1/2 empty. They required pants for guys for every themed restaurant which is a pain when it's 90 degrees at night. Everything is an upgrade and you even have to pay for internet. The whole resort is way too big and there limited elevators which is a real pain when you have small children with strollers

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About Grand Riviera Princess All Suites & Spa Resort

Overview

The 5-star Grand Riviera Princess All Suites Resort & Spa features 674 beautifully-appointed suites in an incredible beachfront location with gorgeous white sand. The resort is just 10 minutes from Playa del Carmen and the Municipality of Solidaridad, and 40 minutes from the airport.

Guests can revel in the elegant ambiance at Grand Riviera Princess and experience the well-known tropical gardens surrounding the hotel. The intriguing passage to the beach from the resort is known as “Avenue of the Gods” with Mayan god statues lining the path. Resort amenities include sports activities, 12 swimming pools, theater, a fitness center, spa service, meeting facilities, business center, shops, 12 restaurants with an array of global cuisine, 17 bars, and a disco lounge.

A family-friendly resort, Grand Riviera Princess offers incredible facilities designed for children. For instance, the night entertainment for kids features a mini disco, mini theater, and even a room with video games.

An all-suite resort, Grand Riviera Princess boasts expansive accommodations that come equipped with Wi-Fi access ,26” flat screen televisions, mini bars, safety deposit box, air conditioning, and plenty of space to lounge. Select suites offer direct pool access and ironing amenities upon request and availability.

With an abundance of modern amenities, family-friendly entertainment and services, spacious suites, business facilities, stunning surroundings, and beach access, Grand Riviera Princess is the ideal choice for families and business travelers alike.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air Conditioning

8.4 Excellent

based on 1,091 reviews

8.8

Cleanliness

8.7

Comfort

5.5

Facilities

8.5

Location

Check in

15:00

Check out

12:00

Cancellation/prepayment

Policies vary by room type and provider.

Amenities at Grand Riviera Princess All Suites & Spa Resort

ATM on-site
Babysitting or child care
Business center
Entire unit located on ground floor
Wake-up service
Internet
Executive lounge access
Daily housekeeping
Fax/photocopying
Family rooms
Concierge service
Fan
Cribs available
Entertainment staff
Currency exchange on-site
Gift shop
Hammam (Turkish bath)
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Mini-market on site
Multi-lingual staff
Free toiletries
Shops (on site)
Room service
Breakfast included
Special diet menus (on request)
Contactless check-in/check-out
Tour desk
Face masks for guests available
Casino
Physical distancing in dining areas
Board games/puzzles
Game room
Physical distancing rules
Books, DVDs, music for children
Health club
Spa
Process in place to check health of guests
Hot tub
Canoeing
Child pool
Outdoor pool
Darts
Archery
Scuba diving
Diving
Snorkeling
Evening entertainment
Kids meals
Restaurant
Bar/Lounge
Hand sanitizer in guest accommodation and key areas
Beauty salon
Express check-out
Hairdryer
Fitness center
Screens or physical barriers placed between staff and guests in appropriate areas
Tennis
Indoor play area
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Kids' club
Air-conditioned
Air purifiers
Kids' outdoor play equipment
Non-feather pillow
Guest accommodation is disinfected between stays
All plates, cutlery, glasses and other tableware have been sanitized
Delivered food is securely covered
Pants press
Food can be delivered to guest accommodation
Complimentary breakfast
Guests can opt-out of accommodation cleaning
Free parking
Table tennis
Pool towels
Staff follow all safety protocols as directed by local authorities
Playground
Pool with a view
Pool table
Water sport facilities (on site)
Coffee shop
Private beach
Windsurfing
Bathrobe
Private bathroom
Garden
Private check-in/check-out
24hr front desk
Designated smoking area
Steam room
Night club
Storage available
Private parking
Conference rooms
Wedding services
Spa and wellness center
Free Wi-Fi
Ticket service
Terrace/Patio
Increased accessibility
Beach towels
Linens
Towels
Safety deposit box
Grill
Seating area
Elevator
Massage
Shampoo
Pool bar
Shared lounge/TV area
Shower
Shower cap
Slippers
First-aid kit
Snack bar
Socket near the bed
Sofa
Balcony
Bathtub
Spa bath
Body soap
Bottle of water
Breakfast in the room
Bridal suite
Tea/coffee maker
Telephone
Tile/marble floor
Toilet
Toilet paper
Children's television networks
Safe
Sauna
Tumble dryer
TV
Smartphone dock
Conditioner
VIP room facilities
Wardrobe or closet

FAQs when booking at Grand Riviera Princess All Suites & Spa Resort

What is part of the Family Club at the Grand Riviera Princess All Suites & Spa Resort?

Which sport activities are at my disposal at the Grand Riviera Princess All Suites & Spa Resort?

Is one restaurant in particular at the Grand Riviera Princess All Suites & Spa Resort a special gem to visit?

Which events for entertainment are hosted at the Grand Riviera Princess All Suites & Spa Resort?

Do the pools at the Grand Riviera Princess All Suites & Spa Resort also have slides or other fun services?

Can I benefit from a honeymoon package during my stay at the Grand Riviera Princess All Suites & Spa Resort?

Where is Grand Riviera Princess All Suites & Spa Resort located?

When is check-in time and check-out time at Grand Riviera Princess All Suites & Spa Resort?

Does Grand Riviera Princess All Suites & Spa Resort offer free Wi-Fi?

Does Grand Riviera Princess All Suites & Spa Resort offer free parking?

Does Grand Riviera Princess All Suites & Spa Resort offer free airport shuttle service?

How far is Grand Riviera Princess All Suites & Spa Resort from the airport?

Does Grand Riviera Princess All Suites & Spa Resort have a pool?

Photos of Grand Riviera Princess All Suites & Spa Resort

Grand Riviera Princess All Suites & Spa Resort - Playa del Carmen - Restaurant
All Photos (1)
Grand Riviera Princess All Suites & Spa Resort - Playa del Carmen - Restaurant
Restaurant (1)

Location

Most Popular Landmarks

  • El Camaleón Mayakoba Golf Club2 km
  • Parque Natural Tres Ríos4.4 km
  • Mamita's Beach Club5.6 km
  • Parque 28 de julio6.5 km
  • Playa principal de Playa del Carmen6.7 km
Hotels North America Mexico Quintana Roo Playa del Carmen Grand Riviera Princess All Suites & Spa Resort