Iberostar Tucan
Avda. Xaman-Ha, Lote Hotelero No 2, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 877 2000
Cheapest
rate per night
8.8
Excellent
based on 122 reviews
Compare vs. KAYAK
| Provider | Nightly total |
|---|---|
| TripAdvisor | ₪442 |
| Snaptravel | ₪504 |
| Expedia | ₪545 |
Good to know
Value for money |
8.4 |
|---|---|
Distance to city center |
2.9 km |
Location rating |
9.3 |
Nearest Airport |
Cancún |
Distance to airport |
53.0 km |
Rooms
Standard Rooms
₪545+
Bed type
Provider
Total stay + taxes & fees
Unknown
₪545
Unknown
₪560
Unknown
₪590
Unknown
₪611
Unknown
₪690
Unknown
₪709
Unknown
₪711
Unknown
₪711
Unknown
₪711
Unknown
₪728
Unknown
₪728
Unknown
₪755
Double Rooms
₪504+
Bed type
Provider
Total stay + taxes & fees
Unknown
₪504
Unknown
₪760
Unknown
₪974
Unknown
₪4,407
Reviews
Traveler rating
32
11
1
0
0
Time of year
Traveler type
Show reviews that mention
+
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ExcellentMay 20178.8
Family vacation
The accommodations were wonderful; rooms were beautiful. The evening restaurants were good. The grounds are beautifully kept. We enjoyed the evening showing and the pool/beach activities. Easy 10 minute walk to PlayaCar for souvenirs.
The buffet for breakfast and lunch was only so so. There is no hair conditioner in the bathrooms. Our room had mosquitos but once reported they fumigated and then no other bug issues inside.
-
ExcellentDec 201610.0
Excellent stay
The grounds are beautiful, impeccably cleaned, the jungle animals are fun to watch.
Nothing I would change
-
ExcellentMar 20159.7
Relaxing Tropical Paradise
The Iberostar Tucan / Quetzal is one of my favorite resorts in the Mexican Rivera Maya. The dining buffets are fine, and there's always some food offered that you've never tried. It's fun to experiment with new tastes. This was my fourth visit. The staff are very courteous and speak several languages. The fun begins with the jungle in the center of the resort. A large canopy of trees with well lit winding paths takes you from your room to the waterfront pools. New additions this year included a balcony overlooking the flamingo pond, a boardwalk in the center of the jungle, and a new waterfall with Mayan statues hidden in the rocks. The wild animals living in the jungle run free and appear tame, but you are warned not to feed them. Peacocks are everywhere, and you can get some great photos of the males spreading out their huge feathers. If you stay near buildings 14 and 13 expect to have howler monkeys swinging through the treetops to get to their feeding areas. They wake up at dawn with ferocious howls that remind you that, yes, you are far from home and now in a tropical paradise.
A surprise this time was the renovation of one of the buffet restaurants, what was once an intimate rustic buffet is now a separated modern glass and steel food service area with a longer walk to your table. I preferred the rustic design but was told Iberostar plan to remodel the other buffet restaurants with the same bright white modern sterile design.
-
ExcellentOct 201410.0
Amazing!
The beach and pool are amazing and HUGE! The food in the restaurants was excellent. The food at the buffet was good. They did a great job of trying to include foods at the buffet that would appeal to guests from all countries, and it gave us a chance to try different foods that we would never typically order in a restaurant. There were always snacks and ice cream available by the pool, which was great. The entertainment staff, Star Friends, was amazing! They work around the clock to entertain the guests and always seem to have activities, games, or shows going on that are actually entertaining, whether you're participating or just watching. The nightly shows were a bit hit or miss, but they get an A+ for effort and enthusiasm. For some of the shows, they brought in professional dancers or entertainers and those were excellent. Our room was spacious and comfortable. The refrigerator was restocked daily with water, soda, and beer. The drinks were weak, but we liked that since we could drink all day at the beach and all night at the bars without being too affected by the alcohol! The disco was a great place to listen to music and relax at night after the shows. It wasn't very busy when we were there, but the bartenders were amazing and so friendly! We never felt pressured to tip anyone, and they almost seemed surprised when we did tip them. Overall, our trip was amazing!
This did not bother me, but it is not a fancy "luxury" resort, so people with extremely high standards or expensive taste might want to stay elsewhere.
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About
Overview
Riviera Maya-based Iberostar Tucan is a Carribean beachfront, 5-star all-inclusive resort that is surrounded by many lush acres of natural rainforest land that is home to monkeys, tropical birds, turtles, fish, and native flora and fauna – earning this resort Green Globe Certification.
The Iberostar Tucan resort offers lots to see, do, and experience for active families or couples just married who are looking for a relaxing, memorable and romantic getaway. There are five specialty restaurants for guests to choose from. Guests can also enjoy the venue's tennis and beach volleyball courts, several swimming pools, entertainment shows, fitness room, free parking, shopping area, beauty salon and spa which features numerous treatment options. Additional attractions offered include beachfront or exotic jungle massages, yoga classes, scuba diving, snorkeling and diving, kayaking, jet-skiing, windsurfing and catamaran adventures. For adults looking for some time away from their children – babysitting services are readily available to take advantage of as well. Along with everything to do on the premises at the resort, there are also golf courses nearby for guests looking to work on their golf game. Airport transportation to and from the resort for guests is also included.
There are nine different room categories to choose from at Iberostar Tucan. However, all 350 guestrooms feature stylish decor, modern amenities, complimentary Wi-Fi access, daily housekeeping, iron and ironing board (upon request), crib (upon request), phone, alarm clock and desk. As well as air conditioning, ceiling fan, hairdryer, in-room safe, minibar, coffee/tea machine, refrigerator, family rooms, and accessible rooms with a roll-in shower are available for guests with physical disabilities.
Features
8.8 Excellent
based on 122 reviews
9.0
Cleanliness
8.8
Comfort
9.0
Staff
8.4
Value for money
Check in |
15:00 |
Check out |
12:00 |
Cancellation/prepayment
Policies vary by room type and provider.
Amenities
ATM on-site
Babysitting or child care
Wake-up service
Entire unit wheelchair accessible
Wi-Fi available in all areas
Internet
Daily housekeeping
Family rooms
Concierge service
Fan
Entertainment staff
Currency exchange on-site
Fire extinguisher
Gift shop
Hammam (Turkish bath)
Flat-screen TV
Laundry service
Meeting/Banquet facilities
Free toiletries
Garden view
Shops (on site)
Room service
Smoke alarms
Contactless check-in/check-out
Tour desk
Physical distancing in dining areas
Physical distancing rules
Spa
Child pool
Outdoor pool
Archery
Diving
Snorkeling
Evening entertainment
Key card access
Kids meals
No smoking
Kid-friendly buffet
Restaurant
Bar/Lounge
Hand sanitizer in guest accommodation and key areas
Beauty salon
Hairdryer
Fitness center
Screens or physical barriers placed between staff and guests in appropriate areas
Indoor play area
Use of cleaning chemicals that are effective against coronavirus
Cable or satellite TV
24-hour security
Kids' club
Air-conditioned
Kids' outdoor play equipment
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitized
Airport shuttle (surcharge)
Delivered food is securely covered
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
Pets not allowed
Free parking
Picnic area
Staff follow all safety protocols as directed by local authorities
Playground
Pool table
Water sport facilities (on site)
Private beach
Private bathroom
Garden
24hr front desk
Shuttle service (additional charge)
Storage available
Spa and wellness center
Wedding services
Free Wi-Fi
Outdoor tennis
Terrace/Patio
Increased accessibility
Beach towels
Linens
Towels
Safety deposit box
Seating area
Elevator
Massage
Shampoo
Shower
First-aid kit
Snack bar
Sofa
Alarm clock
Balcony
Body soap
Bottle of water
Breakfast in the room
Bridal suite
Telephone
Toilet
Toilet paper
Safe
Sauna
Trash cans
Coffee machine
TV
Conditioner
VIP room facilities
Wardrobe or closet
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Photos
All Photos
01 of 35
Reviews about Iberostar Tucan
“The accommodations were wonderful; rooms were beautiful.”
“New additions this year included a balcony overlooking the flamingo pond, a boardwalk in the center of the jungle, and a new waterfall with Mayan statues hidden in the rocks.”
“Our room was spacious and comfortable.”
“The bedroom was big, clean and convenient, although the decoration is a bit old (apparently they’re planning to renovate it soon).”
“A large canopy of trees with well lit winding paths takes you from your room to the waterfront pools.”
Location
Most Popular Landmarks
- Playacar Golf Club 1.1 km
- Aviario Xaman Ha 2 km
- Yucatek Divers 2.9 km
- Calle Quinta Avenida 3.1 km
- Playa principal de Playa del Carmen 3.1 km
- Parque 28 de julio 3.2 km
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