Illusion Boutique Hotel by Xperience Hotels - Adults Only

8th St North, Playa del Carmen, Quintana Roo, Mexico
+52 984 803 3980

Cheapest
rate per night

8.3

Excellent
based on 424 reviews
Illusion Boutique Hotel by Xperience Hotels - Adults Only - Playa del Carmen, Quintana Roo, Mexico
02.03 Tue
-
03.03 Wed
Compare vs. KAYAK |

Provider Nightly total
TripAdvisor ₪111
Agoda.com ₪122
Snaptravel ₪125
TripAdvisor
Agoda.com
Snaptravel

Good to know

Value for money

8.0

Distance to city center

0.6 km

Location rating

9.2

Nearest Airport

Cancún

Distance to airport

50.0 km

Rooms

02.03 Tue
03.03 Wed

Double Rooms

₪125+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪125
Unknown
₪134
Unknown
₪135

Standard Rooms

₪130+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪130
Unknown
₪141
Unknown
₪295

Reviews

Pros

Cons

Traveler rating

76
37
10
1
0

Time of year

Traveler type

Show reviews that mention

+
  • Good
    Jul 2016
    7.4

    Cute but not that good

    The outdoor space, the service and breakfast.

    The outdated room and damp smell in it.

  • Excellent
    Apr 2016
    10.0

    Perfect location

    The location is half a block from the beach and half a block from 5th Avenue. Our room was quiet, clean and comfortable. The AC was great. The shower was hot and had good water pressure. The beds were comfortable, and the housekeeping was great. As soon as we arrived Fanny was at the front desk and we saw her every evening. Her friendliness was so genuine and we loved seeing her and we came and went about our day. She even gave us a wedding gift as she knew we were moving to a resort to get married after our checkout at Illusion. We had the breakfast included package, which was a simple continental spread with an amazing fresh fruit bowl each day. We paid a couple extra dollars to order some eggs off the menu, which was great value. Our server each morning was Alberto who was always so friendly and attentive. Carlos, the concierge, was great at booking us some excursions as well as making some recommendations for a few restaurants to check out off the main strip. Would stay here again when returning to Playa del Carmen.

  • Good
    Aug 2015
    7.1

    Good location but very average hotel

    Good breakfasts available from the hotel restaurant. Price was only $3.00US for anything on the menu.

    The room needed routine maintenance. Light bulbs out and not replaced, missing shower door, shower head was broken and not replaced until 3rd day. The view from the roof deck is awful due to construction going on all around. The staff is given little authority to make simple decisions. For example, there was a mix up about our breakfast charge. Instead of being able to correct it immediately the staff had to call the manager at home to get his ok. I can't imagine what would happen if there were a real emergency!

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About

Overview

Illusion Boutique Hotel Adults Only By Xperience Hotels is centrally located in Playa del Carmen, a 4-minute walk from Central Square and 6 minutes by foot from Nuestra Senora del Carmen Catholic Church. Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air Conditioning

8.3 Excellent

based on 424 reviews

8.5

Cleanliness

8.2

Comfort

8.0

Facilities

8.5

Food

Check in

15:00

Check out

12:00

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Car rental
Wi-Fi available in all areas
Internet
Daily housekeeping
Concierge service
Fan
Currency exchange on-site
Fire extinguisher
Laundry facilities
Ironing service
Flat-screen TV
Free toiletries
Room service
Smoke alarms
Special diet menus (on request)
Contactless check-in/check-out
Tour desk
Bicycle rental
Physical distancing in dining areas
Physical distancing rules
Property is cleaned by professional cleaning companies
Spa
Process in place to check health of guests
Outdoor pool
Key access
CCTV in common areas
CCTV outside property
Restaurant
Bar/Lounge
Hand sanitizer in guest accommodation and key areas
Express check-out
Hairdryer
Screens or physical barriers placed between staff and guests in appropriate areas
Cable or satellite TV
Mosquito net
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Air-conditioned
Non-feather pillow
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitized
Public bath
Airport shuttle (surcharge)
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
Pets not allowed
Pool towels
Staff follow all safety protocols as directed by local authorities
Private bathroom
Private check-in/check-out
Designated smoking area
24hr front desk
Night club
Storage available
Shuttle service (additional charge)
Free Wi-Fi
Ticket service
Raised toilet
Non-smoking rooms available
Terrace/Patio
Roll-in shower
Rooftop pool
Beach towels
Linens
Towels
Safety deposit box
Adults only
Sea view
Rooftop
Seating area
Elevator
Massage
Library
Shampoo
Pool bar
Shower
Accessible by elevator
First-aid kit
Snack bar
Socket near the bed
Sofa bed
Solarium
Balcony
Body soap
Carbon monoxide detector
Telephone
Toilet
Toilet paper
Safe
Clothes rack
Trash cans
TV
Upper floors accessible by elevator
Conditioner
Upper floors accessible by stairs
VIP room facilities
Wardrobe or closet

FAQs when booking at Illusion Boutique Hotel by Xperience Hotels - Adults Only

Where is Illusion Boutique Hotel by Xperience Hotels - Adults Only located?

When is check-in time and check-out time at Illusion Boutique Hotel by Xperience Hotels - Adults Only?

Does Illusion Boutique Hotel by Xperience Hotels - Adults Only offer free Wi-Fi?

Does Illusion Boutique Hotel by Xperience Hotels - Adults Only offer free parking?

Does Illusion Boutique Hotel by Xperience Hotels - Adults Only offer free airport shuttle service?

How far is Illusion Boutique Hotel by Xperience Hotels - Adults Only from the airport?

Can you bring pets to Illusion Boutique Hotel by Xperience Hotels - Adults Only?

Does Illusion Boutique Hotel by Xperience Hotels - Adults Only have a pool?

Photos

Illusion Boutique Hotel by Xperience Hotels - Adults Only - Playa del Carmen - Building
All Photos (17)
Illusion Boutique Hotel by Xperience Hotels - Adults Only - Playa del Carmen - Building
Building (4)
Illusion Boutique Hotel by Xperience Hotels - Adults Only - Playa del Carmen - Bedroom
Bedroom (6)
Illusion Boutique Hotel by Xperience Hotels - Adults Only - Playa del Carmen - Pool
Pool (1)
Illusion Boutique Hotel by Xperience Hotels - Adults Only - Playa del Carmen - Lobby
Lobby (2)

Location

Most Popular Landmarks

  • Playa principal de Playa del Carmen 131 m
  • Calle Quinta Avenida 227 m
  • Parque 28 de julio 330 m
  • Yucatek Divers 384 m
  • Muelle Navega 0.7 km
  • Mamita's Beach Club 1 km

Nearby hotels

Closest

8.6 Excellent (180 reviews)
0.05 km
₪255+
7.3 Good (262 reviews)
0.05 km
6.4 Good (4 reviews)
0.05 km
₪318+

Cheapest

7.3 Good (262 reviews)
0.05 km
8.3 Excellent (441 reviews)
0.08 km
₪116+
8.1 Excellent (1,118 reviews)
0.07 km
₪199+

Most recommended

9.1 Excellent (118 reviews)
0.1 km
₪209+
8.6 Excellent (180 reviews)
0.05 km
₪255+
8.6 Excellent (11 reviews)
0.12 km
₪519+
Hotels North America Mexico Quintana Roo Playa del Carmen Illusion Boutique Hotel by Xperience Hotels - Adults Only