La Reina Roja Hotel Boutique

Calle 20 Entre Av. 5 Y 10, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 877 3800

Cheapest
rate per night

8.1

Excellent
based on 599 reviews
La Reina Roja Hotel Boutique - Playa del Carmen, Quintana Roo, Mexico
18.01 Mon
-
19.01 Tue
Compare vs. KAYAK |

Provider Nightly total
KAYAK ₪98
Prestigia ₪103
Zenhotels.com ₪109
KAYAK
Prestigia
Zenhotels.com

Good to know

Value for money

8.0

Distance to city center

1.0 km

Location rating

9.2

Nearest Airport

Cancún

Distance to airport

49.3 km

Rooms

18.01 Mon
19.01 Tue

Deluxe Rooms

₪98+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪98
Unknown
₪103
Unknown
₪109
Unknown
₪115
Unknown
₪122
Unknown
₪124
Unknown
₪132
Unknown
₪151
Unknown
₪165
Unknown
₪169
Unknown
₪190
Unknown
₪198
Unknown
₪213

Standard Rooms

₪127+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪127

Reviews

Pros

Cons

Traveler rating

78
44
22
8
1

Time of year

Traveler type

Show reviews that mention

+
  • Okay
    Sep 2020
    4.5

    The staff onsite was helpful and kind. The rooms were clean and the pool was OK.

    This hotel offered an all-inclusive that wasn’t truthful. They were severely short staffed, didn’t have food or liquor inventory to fulfill the demand of our group. It was so terrible a part of the group moved to another hotel.

  • Excellent
    Nov 2016
    9.1

    Great place

    Staff was prompt to correct issues

    Would of liked a little more excitement going on balcony with pool ementies, but then I can understand time period of my stay.

  • Excellent
    Oct 2015
    9.1

    Pros: Very friendly staff, great location, nice rooms, good breakfast and good price! Cons: No internet in the rooms, which for us was very important!

    Wifi is very bad

  • Poor
    Mar 2015
    2.0

    Horrible, 2 Star Motel At Best

    If you are looking for a disgusting two star motel, that has the trashiest, dirtiest drunken and loud slobs around, you've found your place. This is at best a 2 star motel. For how much they charge, this is despicable. The hair dryer is the ones on the wall you would find in a 2 star motel, all bathroom toiletries are unuseable and smells really gross. The bed is hard, uncomfortable and wrapped in plastic. There are weird stains on some of the pillows that was really disgusting. There IS no service, and it's really bad when they tried. Management must be awful. Every single time I've asked them to clean the room they had not, and house cleaning managed to try to come into the room to clean every single day for the week i was there for the 3 hours during the day I am actually in the room, all at different times, it's actually remarkable that they managed to do that. Hotel WILL CALL PRIOR TO CHECK OUT TIME TO BOOT YOU OUT. It's very possible that there are prostitutes at this hotel or this is the hotel that local mexican men bring their low end escorts to. Also very dishonest, tries to charge 2-3 times the rate available online, and then when you're about to book, they will then offer to match the pricing, you're better off not booking through them directly to make sure you don't get screwed. Overall, this is a run down, trashy motel that is not worth the money. You will actually experience 4 star or higher service at any of the other hotels in a similar price range including be playa, artisan, or any of the major hotel brands.

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About

Overview

With a stay at La Reina Roja Hotel Boutique, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 6 minutes by foot from Playa del Carmen Main Beach. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This hotel has 538 square feet (50 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air Conditioning

8.1 Excellent

based on 599 reviews

8.2

Cleanliness

8.4

Comfort

8.3

Staff

8.0

Value for money

Check in

15:00

Check out

12:00

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Entire unit located on ground floor
Car rental
Wake-up service
Entire unit wheelchair accessible
Internet
Daily housekeeping
Extra-long beds (> 2 meters)
Fax/photocopying
Concierge service
Fan
Currency exchange on-site
Fire extinguisher
Gift shop
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Free toiletries
Room service
Smoke alarms
Contactless check-in/check-out
Tour desk
Face masks for guests available
Physical distancing in dining areas
Physical distancing rules
Spa
Process in place to check health of guests
Interconnected room(s) available
iPhone dock
Indoor pool
Outdoor pool
Key access
Evening entertainment
CCTV outside property
No smoking
Restaurant
Bar/Lounge
Hand sanitizer in guest accommodation and key areas
Laptop safe
Hairdryer
Screens or physical barriers placed between staff and guests in appropriate areas
Cable or satellite TV
Mosquito net
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Air-conditioned
Non-feather pillow
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitized
Airport shuttle (surcharge)
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
Complimentary breakfast
Pets not allowed
Free parking
Picnic area
Pool towels
Staff follow all safety protocols as directed by local authorities
Coffee shop
Private bathroom
24hr front desk
Designated smoking area
Private entrance
Night club
Storage available
Shuttle service (additional charge)
Free Wi-Fi
Radio
Raised toilet
Terrace/Patio
Rooftop pool
Beach towels
Towels
Safety deposit box
Adults only
Rooftop
Seating area
Elevator
Massage
Shampoo
Pool bar
Shower
Shower cap
Accessible by elevator
First-aid kit
Snack bar
Alarm clock
Solarium
Balcony
Body soap
Bottle of water
Telephone
Toilet
Toilet paper
Safe
Toothbrush
Towels/sheets (extra fee)
Clothes rack
Trash cans
Coffee machine
TV
Upper floors accessible by elevator
Conditioner
Upper floors accessible by stairs
Wardrobe or closet

FAQs when booking at La Reina Roja Hotel Boutique

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Does La Reina Roja Hotel Boutique offer free Wi-Fi?

Does La Reina Roja Hotel Boutique offer free parking?

Does La Reina Roja Hotel Boutique offer free airport shuttle service?

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Can you bring pets to La Reina Roja Hotel Boutique?

Does La Reina Roja Hotel Boutique have a pool?

Photos

All Photos (34)
Bedroom (14)
Bar (1)
Restaurant (2)
Patio (1)

Location

Most Popular Landmarks

  • Mamita's Beach Club 0.5 km
  • Muelle Navega 0.5 km
  • Parque 28 de julio 0.6 km
  • Playa principal de Playa del Carmen 0.8 km
  • Calle Quinta Avenida 0.8 km
  • Yucatek Divers 0.9 km

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