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It was located close to where I needed to be.
The wifi instructions were completely unclear and staff was not helpful about it.
Staff are nice. Exterior (traditional looking) facilities are beautiful and the beach is stunning, shaded by palm trees. You don¿t wait for anything, service is prompt.
The decor from the remodel is horrendous. If you¿re looking for a high-end feel to match the price tag of an all-inclusive, look elsewhere. The food was just okay. The buffet ¿Don Julian¿ was by far the best food available.
Excellent hotel; We had previously stayed at the Riu Palace Riviera Maya (sister property). This time we decided to try out the Riu Palace Mexico. It was splendid. The staff went all out to ensure everyone's experience was great!
The Riu Palace Mexico is a quality hotel option that is just a short distance to Playa del Carmen. This is an all-inclusive resort that features an aesthetically pleasing style that evokes the look and feel of a traditional Mexican estate. Those who are looking for a relaxing and peaceful getaway will find that the property can provide what they need, including a great location.
Guests that choose to stay at the resort will find a wealth of suites from which to choose. There are regular suites, junior suites, options with a Jacuzzi, and superior junior suites. The accommodations themselves have amenities like private bathrooms with a hydromassage tub, WiFi, televisions with satellite channels, air conditioning, a minibar, and a balcony or a terrace.
This all-inclusive resort has plenty of on-site amenities to enjoy, as well. Free WiFi is available throughout the hotel, not just in the rooms. Guests can relax at the spa, they could keep cool at one of the four swimming pools, and they could dine at one of the many restaurants located on the property. The resort has table tennis, live music, dancing, and more. Since the property is right on the beach, there are plenty of beach activities to experience and enjoy, as well.
Those who stay at the property will find that they are just a short distance from many locations that they may have wanted to visit. With a quick walk or car ride, they could visit nearby parks, a reserve, and more.
based on 10 reviews
Policies vary by room type and provider.
Riu Palace Mexico is located at Avda. Xaman-Ha, Manzana 3, Lote 4 in Playacar, 2.6 km from the center of Playa del Carmen. Playacar Golf Club is the closest landmark to Riu Palace Mexico.
Check-in time is 15:00 and check-out time is 12:00 at Riu Palace Mexico.
Yes, Riu Palace Mexico offers free Wi-Fi.
No, Riu Palace Mexico does not offer free parking.
No, Riu Palace Mexico does not offer free airport shuttle service.
Riu Palace Mexico is 19.4 km from Cozumel. Riu Palace Mexico is 52.7 km from Cancún.
No, Riu Palace Mexico does not have a pool onsite.