Riu Palace Riviera Maya

5 stars
Avenida Xaman-ha, Mza 9 And 10, L1, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
+52 984 877 2280
9.1
Wonderful
based on 368 reviews
368 reviews
Thu 14.05
-
Fri 15.05
2 guests, 1 room
Deals from
₪914
/Cheapest rate per night
Room type
Provider
Nightly total
Superior room
₪914
Double room
₪919
Standard room
₪1,004
18 more Riu Palace Riviera Maya deals
18 more Riu Palace Riviera Maya deals
Restaurant
Other
Other
Other
Other
Other
Lobby
Lobby
Other
Pool
Other
Other
Pool
Bathroom
Bathroom
Other
Gym
Pool
Pool
Gym
Other
Other
Other
Other
Other
Other
Other
Photos of Riu Palace Riviera Maya
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Situated directly at Playa del Carmen, this hotel is in a prime location. In the area, guests can appreciate the Mayan legacy, with spectacular pyramids and the popular ruins of Tulum, or the ruins of Cobá, or visit the reservation of the Sian Ka'an biosphere, where guests can find an untouched jungle. The club resort offers six restaurants and room service is available. There are also bars, a nightclub, a hairdressing salon, Internet access, a newsstand, boutiques, a laundry service and a concierge. The hotel also has a children's playground and a kids' club for younger guests to enjoy.
9.1
Wonderful rating
Based on 368 verified guest reviews

Latest deals for Riu Palace Riviera Maya

Thu 14.05
-
Fri 15.05
Superior room
No inclusions
bed type unknown
₪914
nightly with fees
No inclusions
bed type unknown
₪929
nightly with fees
No inclusions
bed type unknown
₪942
nightly with fees
Double room
No inclusions
bed type unknown
₪919
nightly with fees
No inclusions
1 king bed
₪1,429
nightly with fees
No inclusions
2 double beds
₪1,778
nightly with fees
King room
No inclusions
1 king bed
₪1,009
nightly with fees
Standard room
No inclusions
bed type unknown
₪1,004
nightly with fees
No inclusions
bed type unknown
₪1,029
nightly with fees
No inclusions
bed type unknown
₪1,549
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Riu Palace Riviera Maya

  • Snorkeling
  • Outdoor pool
  • Beachfront
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Free parking

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Adapter
  • Air-conditioned
  • Trash cans

Services and conveniences

  • ATM on-site
  • Car rental
  • Concierge service
  • Safety deposit box
  • Entertainment staff
  • Currency exchange on-site
  • Room service
  • Tour desk
  • Key card access
  • Bottle of water
  • 24hr front desk

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Public bath
  • Bathrobe
  • Private bathroom

Things to do

  • Gift shop
  • Bicycle rental
  • Snorkeling
  • Evening entertainment
  • Beauty salon
  • Shopping
  • Windsurfing

Pool and spa

  • Massage
  • Pool bar
  • Spa
  • Outdoor pool
  • Sauna
  • Pool towels

Outdoor

  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Grill
  • Balcony
  • Garden

General

  • Beachfront
  • Sea view
  • Interconnected room(s) available
  • Sofa
  • Telephone
  • Storage available

Dining

  • Minibar
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Coffee machine

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • 24-hour security
  • Safe

Media and entertainment

  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • TV

Bedroom

  • Socket near the bed
  • Sofa bed
  • Clothes rack
  • Wardrobe or closet

Family friendly

  • Babysitting or child care
  • Child pool
  • Kids' club
  • Playground

Accessibility and suitability

  • Non-smoking rooms available
  • Elevator
  • Designated smoking area

Laundry

  • Laundry facilities
  • Ironing service
  • Iron and ironing board

Parking and transportation

  • Free parking
  • Private parking

Fitness

  • Gym
  • Fitness center

Reviews of Riu Palace Riviera Maya

9.1
Wonderful
368 verified ratings
Wonderful
265
Very good
49
Good
18
Okay
14
Fair
9
Mediocre
4
Poor
9

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location near the beach and convenient access to amenities. The service was frequently highlighted as friendly, attentive, and accommodating, contributing significantly to guest satisfaction. Cleanliness was consistently noted as a positive aspect, with many guests finding the rooms and property well maintained. Room size received positive remarks for comfort and space. However, some guests mentioned issues with bed comfort and noise levels, as well as occasional shortcomings in food quality and pool size. Overall, the hotel offers a pleasant stay with strong service and good facilities.
AI-Generated from customer reviews
Service9.5 out of 10
Location9 out of 10
Cleanliness8.5 out of 10
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10
Wonderful
Leo, Aug 2020
Pros (+) The cleanliness of the hotel and the gardens was impeccable. The service was perfect in all the restaurants and bars. I can't wait to get back.
Cons (-) Honestly I have nothing to suggest. We loved it from day 1 till the day we left.
10
Wonderful
Anonymous, Nov 2016
Pros (+) Fantastic Service, Amazing beach and poolside. Great overall experience! Great location to Playa Del Carmen.
Cons (-) None!

Location

Avenida Xaman-ha, Mza 9 And 10, L1, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Playacar Golf Club119 m
  • The Reef Marina300 m
  • Underwater Technical World0.8 km
  • Aviario Xaman Ha0.9 km
  • Terminal Marítima de Playa del Carmen1.6 km
  • Albertos SCUBA1.8 km
  • Parque 28 de julio2.1 km
  • La Fe2.9 km
  • Beyond Diving3 km
  • Mexico Blue Dream3 km
  • Mamita's Beach Club3.1 km
  • O2 Mexico3.4 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at Riu Palace Riviera Maya

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Riu Palace Riviera Maya

  • How long should you stay at Riu Palace Riviera Maya? KAYAK users usually book their rooms here for 7 days.

FAQs when booking at Riu Palace Riviera Maya

  • Why should I stay at Riu Palace Riviera Maya?

    Considered to be a premium Riu resort, you will have access to all of the other properties within the Playacar area, including Riu Palace Mexico, Riu Playacar, Riu Tequila and Riu Yucatan. This means you can change up your scenery every day; lounge by new pools, eat at new restaurants and meet new people. Located roughly 2 mi from the heart of Playa del Carmen, the tropical oasis has a relaxed atmosphere that is far removed from the thumping nightlife and club district. This also means that the white sandy beach is maintained at a picturesque standard, plus seaweed is raked up for your convenience.

  • What dining options are there at Riu Palace Riviera Maya?

    A wide range of cuisines are available to order including Brazilian, Japanese, Mexican and International Fusion. At Don Manolo you will find a buffet to feast on, with something to please every palate. Don Manolo has live cooking stations to watch, as well as theme nights throughout the week including seafood, gala, Caribbean and Asian.

  • Where can I watch a sports game when staying at Riu Palace Riviera Maya?

    The resort has a dedicated sports bar that broadcasts live games from all around the globe. Tasty meals such as hot dogs and salads are available as well as a fully stocked bar. To pass the time in between games, there is air hockey and billiards tables.

  • What exercise opportunities are there at Riu Palace Riviera Maya?

    Daily group fitness classes are run by energetic trainers and include stretching, toning, cardio, yoga and aqua aerobics. You can also have a hit of beach volleyball or ping pong whenever you’d like. Kayaking, sailing, windsurfing and bodyboarding equipment is available for use out in the ocean.

  • What performances are there at Riu Palace Riviera Maya?

    An expansive entertainment program runs throughout the day and night, with the live music at La Piñata club a highlight. Other concerts to see include Mariachi performances, game shows, retro night and tributes to music legends such as Michael Jackson.

  • What is the best way to get to Riu Palace Riviera Maya from the airport?

    A number of private travel companies offer van shuttles from Cancun International Airport. The drive will take around 55min and pre-purchasing your trip can secure a price of roughly 1,220 MXN (approximately 64 USD), with space for up to 7 people.

  • What beach amenities are there at Riu Palace Riviera Maya?

    Sun loungers are exclusively reserved for hotel guests down on the beach. Waiter service is available while you relax on the loungers, a premium service that is not included at standard Riu resorts.

  • What activities are there at Riu Palace Riviera Maya?

    Pick up a new skill during your vacation by trying an introductory scuba diving lesson in the pool. One free session is available to all guests and will prepare you for deep diving in the ocean. There is lots of fun to be had with bocce, darts, rifle shooting and organized water games.(Prices checked 11/07/19).

  • Where is Riu Palace Riviera Maya located?

    Riu Palace Riviera Maya is located at Avenida Xaman-ha, Mza 9 And 10, L1 in Playacar, 1.9 km from the center of Playa del Carmen. Playacar Golf Club is the closest landmark to Riu Palace Riviera Maya.

  • When is check-in time and check-out time at Riu Palace Riviera Maya?

    Check-in time is 15:00 and check-out time is 12:00 at Riu Palace Riviera Maya.

  • Does Riu Palace Riviera Maya offer free Wi-Fi?

    Yes, Riu Palace Riviera Maya offers free Wi-Fi.

  • Does Riu Palace Riviera Maya offer free parking?

    Yes, Riu Palace Riviera Maya offers free parking.

  • How far is Riu Palace Riviera Maya from the airport?

    Riu Palace Riviera Maya is 19.3 km from Cozumel. Riu Palace Riviera Maya is 52 km from Cancun.

  • Does Riu Palace Riviera Maya have a pool?

    Yes, Riu Palace Riviera Maya has a pool onsite.

  • How does KAYAK find such great Riu Palace Riviera Maya hotel deals?

    KAYAK scours the web for all room deals available at Riu Palace Riviera Maya in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Riu Palace Riviera Maya and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Riu Palace Riviera Maya.

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Cheapest

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4-star hotel
48% cheaperPaseo Del Sol Condohotel By Bric8.8 Excellent (107 reviews)0.24 kmFitness center, Free Wi-Fi, Coffee machine₪454+
5-star hotel
41% cheaper
Paseo del Sol Condominios
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Rana Loca By Nas
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Most recommended

See most recommended stays in Playa del Carmen
4-star hotel
48% cheaperPaseo Del Sol Condohotel By Bric8.8 Excellent (107 reviews)0.24 kmFitness center, Free Wi-Fi, Coffee machine₪454+
5-star hotel
41% cheaper
Paseo del Sol Condominios
0.24 kmCable or satellite TV₪513+
Rental
58% cheaper
Luxury Condo Close to the beach,Tropical Setting,Garden Patio, Golf Club Nearby
10 Excellent (11 reviews)0.14 kmOutdoor pool, wifi, air-conditioned₪367+
Rental
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2 BR Condo for 8 Guests - At Playacar, Chac Ha
10 Excellent (1 review)0.17 kmBalcony, Coffee machine, grill₪370+

Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

8.9
1.9 km
Cozumel
19.3 km

Everything you need to know for your stay in Playa del Carmen