The Palm At Playa

8th Street Between 5th And 10th Avenue, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 873 3333

Cheapest
rate per night

8.6

Excellent
based on 168 reviews
The Palm At Playa - Playa del Carmen, Quintana Roo, Mexico
23.01 Sat
-
24.01 Sun
Compare vs. KAYAK |

Provider Nightly total
Zenhotels.com ₪181
Snaptravel ₪188
KAYAK ₪190
Zenhotels.com
Snaptravel
KAYAK

Good to know

Value for money

8.1

Distance to city center

0.6 km

Location rating

8.9

Nearest Airport

Cancún

Distance to airport

50.0 km

Rooms

23.01 Sat
24.01 Sun

Standard Rooms

₪188+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪188
Unknown
₪205
Unknown
₪251

King Rooms

₪809+

Bed type
Provider
Total stay + taxes & fees
King bed
₪809

Reviews

Pros

Cons

Traveler rating

89
22
1
3
1

Time of year

Traveler type

Show reviews that mention

+
  • Good
    Sep 2018
    6.2

    The staff The location. The room is big and nice . Bathroom is excellent. Breakfast is good . Parking place

    For a 4 star hotel, I expected to get a clean and prepare room . This wasn’t the case. Beautiful hotel and poor maintenance Very noisy area at night

  • Excellent
    Oct 2017
    9.4

    Centric and Charming hotel with great service

    Centric. Staff a great. Modern and great room . Very comfortable. In the room you have 2 showers A terrace and a lots of small things Like a bag with Towels to the beach . Umbrellas in case of rain , etc Breakfast is good with a lot of choises . Great atención . The pool at the last floor is incredible

    We got a room with a terrace to the street. Very noisy. You have to Ask for a quite room . The hotel restaurant try to attract people at night with a very noisy music .

  • Good
    Nov 2016
    6.2

    Showers

    The shower area was beautiful with two ceiling shower heads.

    Unfortunately, the showers had no hot water. We reported it to the desk at 8:30. We then went for breakfast, then shopping. When we returned at 11:15, there was still no hot water and we were checking out at noon. Upon checkout, we again complained. The front desk staff said they had someone check it out and it was working okay. It definitely wasn't since on shower was turned to cold and the other to hot. Maybe a 5 degree difference. Lots of apologies, but no offer of compensation I've stayed over 600 nights at Marriott hotels, over a hundred at Sheraton hotels. NEVER have I been treated this way over a mechanical problem. DON'T stay here. Lots of glitz but no real concern for the guests and their comfort.

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About

Overview

Located within walking distance of Terminal Foranea de Autobuses Station, The Palm at Playa offers free Wi-Fi, a rooftop pool and a private beach. This 3.5-star hotel is close to everything Playa del Carmen has to offer.

This contemporary hotel provides a beauty centre, a rooftop terrace and an express check-in and check-out feature. It also offers child-minding services, a currency exchange and a reception that operates around the clock.

The air-conditioned rooms at the hotel are modern and have a flat-screen TV, an iPod docking station and a private bathroom. They all offer a ceiling fan and a telephone.

The Palm at Playa has its own on-site restaurant, perfect for those preferring to eat in. Room service is also available during certain times.

The Palm at Playa is located in the popular tourist destination of Centro. Xcaret Eco Theme Park and Xcaret Archaeological Site are an easy car trip away.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air Conditioning

8.6 Excellent

based on 168 reviews

8.6

Cleanliness

8.8

Comfort

7.1

Facilities

8.5

Food

Check in

15:00

Check out

12:00

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Window
Babysitting or child care
Car rental
Wake-up service
Entire unit wheelchair accessible
Wi-Fi available in all areas
Internet
Daily housekeeping
Fax/photocopying
Fan
Currency exchange on-site
Fire extinguisher
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Free toiletries
Garden view
Room service
Smoke alarms
Special diet menus (on request)
Tour desk
Bicycle rental
Face masks for guests available
Physical distancing in dining areas
Physical distancing rules
Golf
Spa
Process in place to check health of guests
Hot tub
Interconnected room(s) available
Outdoor pool
Scuba diving
Diving
Snorkeling
Key card access
Restaurant
Bar/Lounge
Hand sanitizer in guest accommodation and key areas
Laptop safe
Express check out
Fitness center
Screens or physical barriers placed between staff and guests in appropriate areas
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Air-conditioned
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitized
Airport shuttle (surcharge)
Delivered food is securely covered
Food can be delivered to guest accommodation
Complimentary breakfast
Free Internet
Guests can opt-out of accommodation cleaning service
Pets not allowed
Free parking
Staff follow all safety protocols as directed by local authorities
Pool with a view
Private beach
Private bathroom
Garden
24hr front desk
Designated smoking area
Private entrance
Shuttle service (additional charge)
Spa and wellness center
Wedding services
Free Wi-Fi
Ticket service
Terrace/Patio
Increased accessibility
Rooftop pool
Beach towels
Linens
Towels
Safety deposit box
Seating area
Massage
Shampoo
Shower
Accessible by elevator
First-aid kit
Snack bar
Socket near the bed
Sofa
Sofa bed
Balcony
Body soap
Bridal suite
Toilet
Toilet paper
Safe
City view
Trash cans
TV
Upper floors accessible by elevator
Conditioner
Wardrobe or closet

FAQs when booking at The Palm At Playa

Where is The Palm At Playa located?

When is check-in time and check-out time at The Palm At Playa?

Does The Palm At Playa offer free Wi-Fi?

Does The Palm At Playa offer free parking?

Does The Palm At Playa offer free airport shuttle service?

How far is The Palm At Playa from the airport?

Can you bring pets to The Palm At Playa?

Does The Palm At Playa have a pool?

Photos

All Photos (35)
Bedroom (2)
Pool (9)
Restaurant (1)
Patio (1)

Location

Most Popular Landmarks

  • Playa principal de Playa del Carmen 167 m
  • Calle Quinta Avenida 196 m
  • Parque 28 de julio 280 m
  • Yucatek Divers 356 m
  • Muelle Navega 0.7 km
  • Mamita's Beach Club 1 km

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