The Reef 28

4 stars
1 Ave. Norte y Calle 28 Norte, 77720 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
+52 984 873 4120
8.2
Very good
based on 2346 reviews
2,346 reviews
Sat 14.03
-
Sun 15.03
1 room, 2 guests
Deals from
₪306
/Cheapest rate per night
Room type
Provider
Nightly total
Deluxe room
₪306
Standard room
₪353
Queen room
₪401
54 more The Reef 28 deals
54 more The Reef 28 deals
Balcony
Balcony
Other
Other
Other
Restaurant
Living room
Other
Other
Other
Other
Other
Other
Other
Beach
Spa
Other
Conference room
Other
Other
Bathroom
Other
Other
Other
Gym
Other
Other
Photos of The Reef 28
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Just 10 minutes' walk from Terminal Foranea de Autobuses Station, The Reef 28 - Adults Only - All Suites - Optional Gourmet All Inclusive has a convenient location, making it an ideal place to stay when visiting Playa del Carmen. It is located in the area's popular nightlife district, just a short walk from Mamitas Beach Club.

The hotel offers a Jacuzzi and an indoor pool as well as a gym. Guests can try out the recreational activities on offer, such as a sauna and billiards.

The Reef 28 - Adults Only - All Suites - Optional Gourmet All Inclusive has 120 well-appointed rooms that are filled with a variety of essential facilities to ensure guests have an enjoyable stay. They are also equipped with a microwave, a mini bar and a hair dryer.

The hotel is situated in the City's well-known shopping district. Xcaret Eco Theme Park and Xcaret Archaeological Site are only 20 minutes away by car.

Latest deals for The Reef 28

Sat 14.03
-
Sun 15.03
King room
No inclusions
bed type unknown
₪423
nightly with VAT
No inclusions
1 king bed
₪754
nightly with VAT
No inclusions
1 king bed
₪847
nightly with VAT
Deluxe room
No inclusions
2 queen beds
₪306
nightly with VAT
No inclusions
bed type unknown
₪357
nightly with VAT
No inclusions
bed type unknown
₪361
nightly with VAT
Standard room
No inclusions
bed type unknown
₪353
nightly with VAT
No inclusions
bed type unknown
₪420
nightly with VAT
No inclusions
bed type unknown
₪432
nightly with VAT
Queen room
No inclusions
bed type unknown
₪401
nightly with VAT
No inclusions
2 queen beds
₪630
nightly with VAT
No inclusions
bed type unknown
₪683
nightly with VAT
Luxury room
No inclusions
bed type unknown
₪698
nightly with VAT
Double room
No inclusions
2 queen beds
₪607
nightly with VAT
No inclusions
2 queen beds
₪685
nightly with VAT
No inclusions
1 twin bed
₪744
nightly with VAT
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.

Amenities at The Reef 28

  • Adults only
  • Snorkeling
  • Outdoor pool
  • Indoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Coffee machine
  • Valet parking

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Pool and spa

  • Heated pool
  • Infinity pool
  • Spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Steam room
  • Rooftop pool
  • Massage
  • Pool bar
  • Sauna

Bathroom

  • Hairdryer
  • Open-air bath
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Toilet
  • Toilet paper

Things to do

  • Gift shop
  • Eco tourism
  • Beach access
  • Board games/puzzles
  • Scuba diving
  • Diving
  • Snorkeling
  • Table tennis
  • Pool table
  • Night club

Services and conveniences

  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Meeting/Banquet facilities
  • Tour desk
  • Key card access
  • 24hr front desk
  • Safety deposit box
  • Bottle of water

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Minibar
  • Microwave
  • Snack bar
  • Stovetop
  • Coffee machine
  • Dining table

Accessibility and suitability

  • No smoking
  • Designated smoking area
  • Private entrance
  • Adults only
  • Elevator
  • Accessible by elevator
  • Accessible parking
  • Upper floors accessible by elevator

General

  • Storage available
  • Quiet street view
  • Sea view
  • Seating area
  • Sofa
  • Telephone
  • City view

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Streaming service
  • Radio
  • TV

Parking and transportation

  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Outdoor

  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Bedroom

  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Health and safety

  • Daily housekeeping
  • 24-hour security
  • Safe

Laundry

  • Laundry facilities
  • Iron and ironing board

Workspace

  • Desk

Fitness

  • Fitness center

Reviews of The Reef 28

8.2
Very good
2346 verified ratings
Wonderful
1359
Very good
388
Good
247
Okay
110
Fair
95
Mediocre
50
Poor
97

Summary of reviews

Guests say
Guests appreciated the hotel's great location, cleanliness, and beautiful amenities, especially the rooftop pool. However, there were complaints about the service, with some guests feeling pressured to tip and experiencing rude staff. Additionally, issues with noise from nearby venues and misleading all-inclusive offerings were noted.
AI-Generated from customer reviews
Location9.5 out of 10
Cleanliness9 out of 10
Service3 out of 10
Sort by:Most recent

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All reviews

9.1
Wonderful
David, Jul 2019
Pros (+) The Asian restaurant food/drinks were great. The rooftop bar food was great. Basically, almost all the food is very good. The cocktail menu is mostly what you will be choosing from for drinks. The roo...
Cons (-) You have to accept the fact you will be unable to sleep before 2 am. There is so much noise going on, both outside as well as reverberating inside from the rooftop. Basically, in your room, you can li...
Read more

Location

1 Ave. Norte y Calle 28 Norte, 77720 Playa del Carmen, Quintana Roo

What's nearby

  • Beyond Diving16 m
  • Mexico Blue Dream97 m
  • La Fe118 m
  • Mamita's Beach Club234 m
  • O2 Mexico370 m
  • Parque 28 de julio0.9 km
  • Albertos SCUBA1.2 km
  • Terminal Marítima de Playa del Carmen1.5 km
  • Guadalupe Church1.6 km
  • 5th Avenue1.8 km
  • Aviario Xaman Ha2.1 km
  • The Reef Marina2.9 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.
License number: 008-007-004140/2025

Essential information about The Reef 28

Low season

High season

Average price (weeknight)

Average price (weekend night)

June
January
₪441
₪787
Cheapest month to stay with an average 31% drop in price.
Most expensive month to stay with an average 61% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at The Reef 28

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at The Reef 28

  • If you’re after a cheap room at The Reef 28, then you should consider staying during the low season. The cheapest deals can generally be found in June and September.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at The Reef 28, plan to stay on a Sunday or Friday. The most expensive day is usually Saturday.
  • How long should you stay at The Reef 28? KAYAK users usually book their rooms here for 4 days.

FAQs when booking at The Reef 28

  • Where is The Reef 28 located?

    The Reef 28 is located at 1 Ave. Norte y Calle 28 Norte in Gonzalo Guerrero, 1.3 km from the center of Playa del Carmen. Beyond Diving is the closest landmark to The Reef 28.

  • When is check-in time and check-out time at The Reef 28?

    Check-in time is 15:00 and check-out time is 12:00 at The Reef 28.

  • Does The Reef 28 offer free Wi-Fi?

    Yes, The Reef 28 offers free Wi-Fi.

  • Does The Reef 28 offer free parking?

    Yes, The Reef 28 offers free parking.

  • How far is The Reef 28 from the airport?

    The Reef 28 is 19.1 km from Cozumel. The Reef 28 is 49.1 km from Cancun.

  • Does The Reef 28 have a pool?

    Yes, The Reef 28 has a pool onsite.

  • How does KAYAK find such great The Reef 28 hotel deals?

    KAYAK scours the web for all room deals available at The Reef 28 in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Reef 28 and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Reef 28.

Nearby hotels and places to stay

Closest

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Cheapest

See cheapest stays in Playa del Carmen
3-star hotel
57% cheaperHotel Riviera Del Sol8.2 Excellent (1,278 reviews)0.03 kmSnorkeling, Outdoor pool, Restaurant₪179+
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BEST Location! Perfect two bedroom two bath condo
9.2 Excellent (5 reviews)0.02 kmWi-Fi, air-conditioned, Coffee machine₪176+
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52% cheaper
Gem W Pool Near Beach & 5th Ave. Hi-Speed Wifi, Top-Notch Location. Kids Ok!
8.9 Excellent (11 reviews)0.03 kmOutdoor pool, air-conditioned, Coffee machine₪201+
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26% cheaper
Exceptional Location Near Beach, Pool-View Balcony
8.7 Excellent (6 reviews)0.06 kmOutdoor pool, Kitchen, terrace/patio₪309+

Most recommended

See most recommended stays in Playa del Carmen
3-star hotel
57% cheaperHotel Riviera Del Sol8.2 Excellent (1,278 reviews)0.03 kmSnorkeling, Outdoor pool, Restaurant₪179+
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Aldea Thai PH with HUGE rooftop terrace, private plunge pool! Updated & Unique!
10 Excellent (10 reviews)0.06 kmPrivate pool, Balcony, air-conditioned₪1,115+
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Few steps from the beach and one block from 5th Avenue
9.6 Excellent (12 reviews)0.06 kmBalcony, air-conditioned, Coffee machine₪467+
Rental
19% cheaper
Great Location - Just steps from Mamitas Beach and Fifth Avenue ~ Special Rates
9.5 Excellent (23 reviews)0.02 kmAir-conditioned, grill₪337+

Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

8.2
1.3 km
Cozumel
19.1 km

Everything you need to know for your stay in Playa del Carmen