Hotel Valentin Imperial Riviera Maya offers a private beach, an all-inclusive meal plan and a bike hire. Popular facilities, such as an outdoor pool, outdoor tennis courts and a Jacuzzi, make for a satisfying stay in Puerto Morelos.
The resort has 540 unique rooms that are fitted with all the necessities to ensure a comfortable stay. Also included are a private bathroom, a ceiling fan and a mini bar.
The resort's on-site restaurant, Restaurant Mar and Tierra, is a popular spot to enjoy a meal. Guests can relax with a beverage on the bar's terrace. Guests can also try one of the many bars and cafés in the surrounding area.
The position of Hotel Valentin Imperial Riviera Maya permits convenient access to many tourist attractions. Playa Paraiso and Playa del Carmen are situated a short drive away.
Health and safety
Services and conveniences
Things to do
Accessibility and suitability
Pool and spa
Media and entertainment
Parking and transportation
Cons:Would have been nice to have a coffee bar.
Cons:Nothing. We truly found nothing we didn't like.
Cons:The resort is not ideal for groups over 8, unfortunately we had a group of 9 people. More than once a concierge said we could be seated as group but the restaurant staff refused or objected, eventually allowing us to be seated together. It should be mentioned at one point we were told we would have to purchase 3 bottles of wine to be seated together after the concierge had confirmed a party of 9 would not be problematic. Housekeeping was poor, we had a dead centipede in our restroom all week, I was curious how long it would take to sweep the floors. There are only two buffet restaurants opened for lunch and breakfast. LGBT, GAY FRIENDLY, SAME-SEX COUPLES ISSUES Our group of 9 consisted of my relatives and their spouses, my single brother, and my parent and I - we are a gay couple. There were a few same-sex couples at the resort. Our check out notice was addressed to Mr. & Mrs. [LASTNAME]. The hotel has both of our information, they knew we didn't share a last name and should have been able to determine we are both males. However, it was a former letter - at best the drafter was lazy and sloppy, at worst homophic. We did hold hands in public and did not get any grief from other guests. However, a limited number of staff members did treat us differently after learning of our presences (e.g. ignoring us or actively avoiding interactions). Our last evening we had a reservation at the Hibachi grill, please note this is the only restaurant that will take reservations. In short, during the course of the meal our waiter engaged my partner and I in small talk with questions regarding our relations (i.e. Are you cousins or brothers?). This conversation took place in spanish, we were the only two of our party that spoke and understand the language. We clarified the nature of our relationship, boyfriends. He stated in spanish: "Really? Are you serious? Why?" We responded: "We are in love." He then stated: "Really? Why?" The tone of the conversation was dismissive and condescending. Fortunately for him and the restaurant manager this occurred at the end of the meal and we did not want to ruin our group's experience, which had been positive until that point although they were not aware of the specifics of the conversation. It has been a few days since that dinner and upon reflection it greatly diminishes my experience at Valentin Imperial Maya and we have decided we will not be returning. If you are considering this resort and are or have LGBT individuals traveling with you or a group of over 8, keep searching. I am writing a letter to the Director General, I will update if or when I receive a response.
Cons:Check in took almost a hour finally had to speak up to get waited on. A couple behind us was checked in before us because he was getting impatient. Then when we did get to check in the room we booked a Golden Junior Suite was unavailable they offered a upgrade for only one night and asked us move rooms the second day to which I told them was unacceptable and asked for the manager and miraculously a Golden Junior Suite was available. Felt like it was a sales pitch trying to get us to just pay for a upgrade all week. Also not a lot of entertainment at night, shows end around 8 to 9 but bars stay open til 2am.
|Check in anytime after 15:00, check out anytime before 12:00|
|Cancellation/prepayment policies vary by room type and provider.|
Reserve the Emerald Junior Suite and enjoy stunning ocean views broken up by luscious palm trees. Located in double story oceanfront buildings, these rooms are furnished with a king size bed, marble bathroom and Jacuzzi.
Meeting rooms with high-speed internet can be reserved by contacting the concierge service. For larger gatherings with audiovisual presentation, technology such as projectors, microphones, monitors, speakers and podiums can be supplied.
Book a table at Ginger restaurant and absorb the captivating experience of teppanyaki style Japanese cuisine. The traditional cooking method sees the chef prepare the food directly in front of you on a hot plate, with tantalizing steaks and vegetables grilled to perfection.
Take the time to stretch and reconnect with pilates and yoga classes that are run throughout the day. Led by experienced trainers, the sessions are held in the fitness center, which is open from 5:00 am until 11:00 pm.
For a memorable evening that you will cherish forever, choose one of the three dining packages that have been specifically designed to please couples. One option includes roasted scallops, duck carpaccio, lobster tail and Baileys dessert cups which can be purchased for around 4,807 MXN (250 USD).
Be prepared to explore new hobbies with Latin dance classes, bike riding, Caribbean baseball, rifle shooting and water polo to enjoy. Develop your knowledge of alcohol with crafted tequila and wine tastings guided by professional sommeliers.
Head to the El Palenque theater during the evening period between 9:00 pm and 11:00 pm for mesmerizing stage performances. Live dance, music and circus shows will entertain the crowd, while a charming cocktail bar can serve you the perfect refresher. Pop over to La Plaza España bar afterwards, which stays open until 1:00 am, for a drink under the breathtaking Caribbean stars.
Celebrated actor Jerry Van Dyke is a neighbor of the hotel and regularly pops in to play a game of poker. Other notable public figures are often sighted at the luxurious resort, meaning you’ll feel like a star throughout your stay. Keep an eye out in the hallways and lounges as you might bump in to your favorite celebrity.
Surprise your partner with a beautiful flower bouquet delivered to your door. An extensive range of fresh flower bundles are available, ranging from 673 MXN (35 USD) to 5,192 MXN (270 USD). You can also indulge in tasty treats with fruit baskets, salmon plates, cheese boards, cured meat plates and cakes also available to be brought to your room. (Prices checked 02/05/19).
Valentin Imperial Maya - Adults Only is located at Carretera Federal 307 Chetumal, 20.7 km from the center of Playa del Carmen. Playa Paraíso is the closest landmark to Valentin Imperial Maya - Adults Only.
Check-in time is 15:00 and check-out time is 12:00 at Valentin Imperial Maya - Adults Only.
Yes, Valentin Imperial Maya - Adults Only offers free Wi-Fi.
Yes, Valentin Imperial Maya - Adults Only offers free parking.
No, Valentin Imperial Maya - Adults Only does not offer free airport shuttle service.
Valentin Imperial Maya - Adults Only is 28.3 km from Cozumel. Valentin Imperial Maya - Adults Only is 30.6 km from Cancún.
Yes, Valentin Imperial Maya - Adults Only has a pool onsite.