Viceroy Riviera Maya

Playa Xcalacoco Frac 7, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 877 3000

Cheapest
rate per night

8.7

Excellent
based on 59 reviews
Viceroy Riviera Maya - Playa del Carmen, Quintana Roo, Mexico
21.04 Wed
-
22.04 Thu
Compare vs. KAYAK |

Provider Nightly total
Hotels.com ₪1,092
KAYAK ₪1,101
Expedia ₪1,123
Hotels.com
KAYAK
Expedia

Good to know

Value for money

7.6

Distance to city center

6.3 km

Location rating

8.0

Nearest Airport

Cancún

Distance to airport

44.5 km

Rooms available at Viceroy Riviera Maya

21.04 Wed
22.04 Thu

King Rooms

₪1,092+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪1,092
Unknown
₪1,101
Unknown
₪1,123
Unknown
₪1,784

Luxury Rooms

₪1,382+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪1,382
Unknown
₪1,436
King bed
₪1,564
King bed
₪1,595
King bed
₪1,596
King bed
₪1,598
King bed
₪1,598
Unknown
₪1,599
Unknown
₪1,599
Unknown
₪1,599
King bed
₪1,600

Reviews of Viceroy Riviera Maya

Pros

Cons

Traveler rating

0
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0
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Time of year

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Show reviews that mention

+
staff were very friendly in 51 reviews
amazing food in 31 reviews
excellent service in 26 reviews
nice hotel in 25 reviews
spa treatments in 14 reviews
beach in 10 reviews
playa del in 9 reviews
plunge pools in 7 reviews
houses are surrounded in 6 reviews
viceroy in 6 reviews
year old mother in 6 reviews
lush tropical in 5 reviews
tropical garden in 5 reviews
room was excellent in 4 reviews
service charge in 4 reviews
centred in 3 reviews
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About Viceroy Riviera Maya

Overview

Situated on the shimmering white sands near Playa Del Carmen in Mexico, Viceroy Riviera Maya is an exclusive property. The resort has been voted the #1 hotel in Mexico and been listed in the top 20 hotels in the world by Travel & Leisure. There is a long list of amenities that guests can enjoy, including beach access, a pool with sundeck, yoga and fitness classes, poolside bar, concierge services, multilingual staff, and airport transportation.

There are seven different room classifications that can be booked. The stand-alone luxury villas include private terraces, plunge pools, and outdoor showers. They have king-sized beds with Egyptian cotton bedding. The Royal Villas include a private sunbathing deck, hammocks overlooking private plunge pools, and 1,000 square feet of living space. The Signature Villas are located closer to the water and include 1,400 sq. feet of living space. Premium Villas are 1,700 square feet and are extremely private. They include butler service and spacious dressing areas. The Ocean View Villas offer picturesque views of the Caribbean coastline. For even more space, guests can book the two-level Luxury Ocean View Villa, which encompasses 2,900 square feet and affords ocean views. The property also has beachfront villas that overlook the ocean.

La Marea restaurant offers contemporary Mexican dishes with a slight Mediterranean flair. Guests can also dine at the newer option called Coral Grill which is an open-air restaurant. There are spa services available at Viceroy Riviera Maya Luxury Resort with treatments that include Phyto-dermo-cosmetic products. Guests are also in close vicinity to Chichen Itza. The concierge can help book a tour with a professional guide.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air Conditioning

8.7 Excellent

based on 59 reviews

9.1

Cleanliness

9.0

Comfort

10.0

Facilities

8.0

Location

Check in

15:00

Check out

12:00

Cancellation/prepayment

Policies vary by room type and provider.

Amenities at Viceroy Riviera Maya

ATM on-site
Car rental
Wi-Fi available in all areas
Internet
Daily housekeeping
Concierge service
Currency exchange on-site
Fire extinguisher
Gift shop
Laundry facilities
Ironing service
Laundry service
Meeting/Banquet facilities
Multi-lingual staff
Free toiletries
Shoeshine
Room service
Smoke alarms
Heating
Special diet menus (on request)
Contactless check-in/check-out
Tour desk
Physical distancing in dining areas
Fishing
Physical distancing rules
Health club
Property is cleaned by professional cleaning companies
Spa
Process in place to check health of guests
Hot tub
Outdoor pool
Scuba diving
Diving
Snorkeling
Cooking classes
Restaurant
Bar/Lounge
Hand sanitizer in guest accommodation and key areas
Beauty salon
Parking
Hairdryer
Fitness center
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Air-conditioned
Newspapers
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitized
Pay-per-view channels
Airport shuttle (surcharge)
Pants press
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning
Staff follow all safety protocols as directed by local authorities
Private beach
Windsurfing
Bathrobe
Garden
Private bathroom
Private check-in/check-out
24hr front desk
Steam room
Private parking
Shuttle service (additional charge)
Private pool
Wedding services
Spa and wellness center
Free Wi-Fi
Ticket service
Radio
Non-smoking rooms available
Pets allowed on request. Charges may apply.
Terrace/Patio
Increased accessibility
Beach towels
Safety deposit box
Massage
Library
Shower
First-aid kit
Snack bar
Allergy-free room
Balcony
Spa bath
Breakfast in the room
Telephone
CD player
Safe
Sauna
TV
Valet parking
Dining area
VIP room facilities
Wardrobe or closet
DVD player

FAQs when booking at Viceroy Riviera Maya

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Photos of Viceroy Riviera Maya

Viceroy Riviera Maya - Playa del Carmen - Bedroom
All Photos (35)
Viceroy Riviera Maya - Playa del Carmen - Bedroom
Bedroom (11)
Viceroy Riviera Maya - Playa del Carmen - Bar
Bar (2)
Viceroy Riviera Maya - Playa del Carmen - Pool
Pool (6)
Viceroy Riviera Maya - Playa del Carmen - Beach
Beach (2)

Location

Most Popular Landmarks

  • El Camaleón Mayakoba Golf Club3 km
  • Mamita's Beach Club4.9 km
  • Parque Natural Tres Ríos5.2 km
  • Parque 28 de julio5.9 km
  • Playa principal de Playa del Carmen6 km

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