Pros (+) Great stay , located and nice facility
4 stars
Royal West Indies Resort
Grace Bay Road Box 482, Providenciales, Turks and Caicos Islands
Providenciales, Turks and Caicos Islands
See location+1 649 946 5004Photos of Royal West Indies Resort
Overview
Royal West Indies is set on Providenciales and offers 4.5-star facilities as well as a Jacuzzi. Guests have access to a day spa, a gym and an outdoor pool.
A wide range of personalised services are available for guests of Royal West Indies, like a currency exchange and a concierge. Staff are available 24 hours a day and can assist with booking tours and tickets. It also offers a sun deck with impressive pool views.
All the luxury rooms at the resort provide a kitchen, a refrigerator and a kitchenette. All are air conditioned and offer tea and coffee making facilities, a telephone and ironing facilities.
With its on-site restaurant that serves local dishes, the resort provides guests with everything they require for an enjoyable night without having to leave the resort. In the evening, guests are welcome to enjoy a drink in the lounge bar.
Providenciales International Airport is within a 30-minute drive of Royal West Indies, as is Pine Cay. Guests are able to tour the region with the resort's hire bikes.
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Amenities at Royal West Indies Resort
- Private beach
- Snorkeling
- Outdoor pool
- Restaurant
- Bar/Lounge
- Bicycle rental
- Free Wi-Fi
- Coffee machine
- Free parking
- Flat-screen TV
Kitchen
- Microwave
- Kitchenware
- Toaster
- Refrigerator
- Coffee machine
- Kitchen
- Kitchenette
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Outdoor
- Terrace/Patio
- Beach towels
- Balcony
- Outdoor furniture
- Private beach
- Garden
General
- Family rooms
- Seating area
- Sofa
- Telephone
- Tile/marble floor
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
- DVD player
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Tumble dryer
- Washing machine
Services and conveniences
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Tour desk
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Fan
- Free toiletries
- Air-conditioned
Things to do
- Bicycle rental
- Golf
- Cycling
- Snorkeling
Pool and spa
- Spa
- Hot tub
- Outdoor pool
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Upper floors accessible by stairs
Parking and transportation
- Free parking
- Private parking
Workspace
- Laptop safe
- Desk
Dining
- Restaurant
- Bar/Lounge
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Children's high chair
Bedroom
- Sofa bed
Reviews of Royal West Indies Resort
8.7
Very good
177 verified ratings
Wonderful
103
Very good
35
Good
26
Okay
6
Fair
3
Mediocre
3
Poor
1
Summary of reviews
Pros (+)
Cons (-)
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Score by provider
9.1 out of 10
106 reviews
9.5 out of 10
2 reviews
7.6 out of 10
10 reviews
All reviews
Pros (+) Grounds / landscaping was good. Access to private beach was good. Some of the staff were friendly and helpful (Y-Jay in particular!)
Cons (-) There was no internet / wifi during our entire stay. We paid nearly $700 a night and internet was advertised as basic service. The Staff told us the whole island was affected. Not true. Wherever else we went had internet. Worse even, we found a roach in our room. The person who was sent over to kill the roach tried to tell us that it was because we left our room door open. Not so. We pointed out t...
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Cons (-) Overpriced food
Cons (-) The staff was very unfriendly.
Pros (+) Hi We stayed in RWI resort for three nights and for one night there was no water supply in bathroom and kitchen tap. It was the most embarrassing night during our stay. We did snorkeling and we're at beach whole day in sun and by the time we came home to refresh there was no water.
Cons (-) Couldnt provide us water to shower or drink for 14hrs.
Pros (+) Absolutely beautiful setting it's hard to beat the private beach in front of the hotel.
Cons (-) I think the staff could use a couple lessons in customer service, it often feels like they were troubled by simple requests.
Pros (+) Overall we were impressed with the Royal West Indies hotel. The rooms feature full kitchen. We had a king bed and a sofa pullout bed both of which were very comfortable. Each apartment features a patio with seating. TVs with cable were available in the living room and the bedroom. It was incredibly spacious -- much more room than we were expecting for a group of 4. They have bikes, kayaks, paddleb...
Cons (-) Service can be incredibly slow. Our room was often not cleaned until after 3 in the afternoon though the cleaning staff was nice. Towels sometimes weren't available for the beach in the middle of the day. Despite those small things the staff was very friendly and responsive.
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Cons (-) When our flight was cancelled due to Hurricane Erica - Royal West Indies Resort management refused to cancel or reschedule our stay UNLESS we book and PAY for a new stay no later than 2 weeks after the original booking. Only then would they refund the original booking. Considering there were no flight/ schedules available at that time and managements un trust worthiness. This was a completely unre...
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Pros (+) The pool was the best part. There was a little shady spot for when it was too hot to be in the sun. It was nice and big and our daughter loved it so much!
Cons (-) One worker at the towel hut was rude. Limited the number of towels I could take. Ridiculous. The towels are small so 2 per adult and 1 for my toddler didn't seem like I was overdoing it. One towel only covered half the chair.
Pros (+) great location, good service
Location
Grace Bay Road Box 482, Providenciales
What's nearby
- Grace Bay Beach0.7 km
- The Regent Village Shopping Mall1.2 km
- Salt Mills Plaza1.3 km
- Sibonne Beach2.5 km
- Caicos Conch Farm3.6 km
- Bight Reef3.8 km
- Little Water Cay4.7 km
- Turtle Cove6.2 km
- Cheshire Hall8.7 km
- Sapodilla Bay Beach13.4 km
- Chalk Sound13.9 km
- Northwest Point Marine National Park16.8 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Royal West Indies Resort
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Royal West Indies Resort
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in ProvidencialesGood to know
Value for money | 8.4 |
|---|---|
Distance to city center | 11.6 km |
Nearest Airport | Providenciales |
Distance to airport | 10.3 km |