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|"Clean, comfortable, and friendly staff."||(in 97 reviews)|
|"great place to stay!"||(in 7 reviews)|
|"Great location & great value"||(in 10 reviews)|
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Made reservation using your website online. When I arrived at the hotel less than 26 minutes after the reservation was made., the hotel desk staff Jen, told me she did not have the reservation and to wait a moment. We sat in a very pleasant Lobby had a cup of complementary coffee and waited, less than a few moments later, Jen said here's the reservation but you've made it for Sunday night not for tonight Saturday. I told her we would not be here Sunday night and did not know how that had to happen. She said we could have the room for the night but it was twice the price of what was booked online. It was unaffordable for me and I asked if it would be possible to just cancel the reservation, as it was an obvious error and the reservation had just been made. She was very nice and told me I would need to call kayak and she would take care of it on our end. We thanked her left and found other accommodations. On Monday I saw there was a charge to my credit card account from Colony cape inn, when I called the hotel on Monday and spoke to Mis Sheila she told me there would be no refund and was very rude and almost hostile. I explained exactly what it happened with making the reservation what the mistake was all the circumstances. She said there would be no refund of my deposit and she would have the general manager call me. He did a short time later his name was Steve and he was equally as rude and hostile. he told me several times that I needed to be more careful when making reservations and that this whole affair was my fault therefore the hotel should incur no cost. When I said we had hardly prevented them from RI renting the room as it had been such a short. Of time between the reservation and the cancellation, he told me that hotel had incurred a significant expense just using my credit card and now having to refund the deposit. I told him I would pay that amount and ask how much it was, all he would say was it was a significant amount. He ended the conversation by telling me I may have to wait up to 7 days for the refund. I was not expecting any refund but remarkably on Wednesday the money had been refunded. I don't know how the reservation mistake happened but it was a very upsetting experience and sure took a lot of time and aggravation to straighten out
The room was clean,big and updated. The breakfast was muffins,bagels,cereal,fruit,juice and coffee. The beach was across the street and the bus shuttle stopped out front.
A little pricey for the room
Clean and super convenient. Great breakfast
Nothing. We loved it.
The decorating and comfort
The fire pit was broken which was very disappointing
Value hotel with some tradeoffs
Reasonable price, clean rooms, good AC.
If you lack a car, it's a mile to walk to downtown. Would have appreciated more flexibility from staff on checkout time and use of pool after checkout.
Boasting a heated pool, Cape Colony Inn is located in Provincetown and offers comfortable accommodation. Guests can also make use of complimentary Wi-Fi.
There are a range of facilities on offer to those staying at Cape Colony Inn, including a BBQ/picnic area, a 24-hour reception and laundry facilities. It also provides a tour desk, a playground and a laundry service.
The hotel features 57 rooms, all of which are filled with a range of facilities to ensure an enjoyable stay. They are also equipped with a flat-screen TV, a refrigerator and a microwave.
Cape Colony Inn is surrounded by the area's well-known tourist attractions, including The Provincetown Art Association and Museum, which is a short walk away. Cape Cod Highland Lighthouse can be easily reached by car.
based on 798 reviews
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Most Popular Landmarks
- Provincetown Art Association and Museum 0.8 km
- Provincetown Public Library 1.3 km
- Commercial Street 1.4 km
- MacMillan Pier 1.4 km
- Whydah Pirate Museum 1.5 km
- Provincetown Town Hall 1.6 km