Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

Carretera Cancún-Puerto Morelos Km. 27.5, Mza. 37 SM. 12, Bahía Petempich, 77580 Puerto Morelos, Quintana Roo, Mexico
+52 998 872 8450
₪383
Cheapest

rate per night

7.5
Good

based on 71 reviews

Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma
Sun 26.09
Mon 27.09
ProviderNightly total
travelup₪383
Snaptravel₪442
KAYAK₪479

About Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

  • Resort Room
    Enjoy the many amenities of the resort
  • Clean and Tidy
    This stay has listed several different cleanliness practices.
  • Freebies
    This stay includes Parking for free

Located in Puerto Morelos, Azul Beach Resort Riviera Cancun Gourmet All Inclusive by Karisma provides contemporary 5-star accommodation, as well as a rooftop terrace, an outdoor pool and a Jacuzzi. The various facilities this hip hotel features include a sauna, an express check-in and check-out feature and an all-inclusive meal plan.

This luxury hotel provides family facilities, such as a kids pool, babysitting/child services and a kids club. Staff are available 24/7 and can assist with booking tours and tickets.

All rooms are air conditioned and equipped with tea and coffee making facilities, a mini bar and a ceiling fan. They are also fitted with a shower and a hair dryer.

Azul Beach Resort Riviera Cancun Gourmet All Inclusive by Karisma's themed bar offers an extensive drinks menu, while the in-house restaurant serves Mexican dishes.

Cancun International Airport and Lakam Centre Cancun-Riviera Maya are a brief car ride from Azul Beach Resort Riviera Cancun Gourmet All Inclusive by Karisma. It also provides a convenient base to explore Cancun and Playa del Carmen.

Rooms available at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

Sun 26.09
Mon 27.09
Show deals with
Standard Rooms(₪769 - ₪1,028)
Standard room
bed type unknown
bed type unknown
Priceline

₪769/night

₪769 totalPriceline
bed type unknown
bed type unknown
travelup

₪1,028/night

₪1,028 totaltravelup
Double Rooms(₪747 - ₪1,019)
Double room
bed type unknown
bed type unknown
Zenhotels.com

₪747/night

₪747 totalZenhotels.com
bed type unknown
bed type unknown
FINDHOTEL

₪1,019/night

₪1,019 totalFINDHOTEL
Luxury Rooms(₪383 - ₪4,657)
Luxury room
bed type unknown
bed type unknown
travelup

₪383/night

₪383 totaltravelup
bed type unknown
bed type unknown
Snaptravel

₪442/night

₪442 totalSnaptravel
bed type unknown
bed type unknown
KAYAK

₪479/night

₪479 totalKAYAK

Amenities at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

  • Private beach
  • Snorkeling
  • Outdoor pool
  • Water slide
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tennis

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • First-aid kit
  • Thermometers for guests provided by property
  • Safe

Basics

  • Wi-Fi available in all areas
  • Internet
  • Wi-Fi
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Towels/sheets (extra fee)
  • Trash cans
  • Conditioner

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Plunge pool
  • Pool towels
  • Pool with a view
  • Steam room
  • Private pool
  • Spa and wellness center
  • Massage
  • Pool bar
  • Sauna
  • Water slide

Things to do

  • Gift shop
  • Shops (on site)
  • Board games/puzzles
  • Game room
  • Golf
  • Canoeing
  • Snorkeling
  • Evening entertainment
  • Beauty salon
  • Table tennis
  • Water park
  • Pool table

General

  • Family rooms
  • Garden view
  • Newspapers
  • Pool view
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Bridal suite
  • Telephone
  • Tile/marble floor

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Multi-lingual staff
  • Hypoallergenic
  • Hypoallergenic pillow
  • Designated smoking area
  • Non-smoking rooms available
  • Elevator
  • Accessible by elevator
  • Upper floors accessible by elevator

Dining

  • Fruits
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine
  • Dining area

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Kids' club
  • Playground
  • Swimming pool toys

Outdoor

  • Picnic area
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Grill
  • Balcony

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Streaming service
  • Smartphone dock
  • TV
  • DVD player

Bedroom

  • Fold-up bed
  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Clothes rack
  • Wardrobe or closet

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Shuttle service (additional charge)
  • Valet parking

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Desk

Fitness

  • Fitness center
  • Tennis

Reviews of Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

7.5
GoodBased on 71 verified guest reviews
7.4Couples
8.2Solo
7.5Families
7.1Friends

Traveler type:
Time of Year:
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A
6.8 Okay
Pros:The food was excellent. Buffet was delicious and they daily made changes to the menu to keep it from getting boring. The restaurants were also delicious. Drinks were top shelf and excellent. The service was glorious. Mexico and sensatori really knows how to make you feel truly welcomed.

Cons:The room service food was awful and they took 3 days to pick up our room service dishes from the floor in front of our room. The room had no working safe or lock.

A
6.2 Okay
Pros:The resort and grounds are beautiful and immaculate. The amount of work it must take to keep the sand raked, the pools clean, every cabana and chair covered in a fresh towel cushion all day and night... very impressive. The food was also good. Much better than the last all-inclusive we tried. Lots of vegetarian stuff. Very fresh. Flavorful. Of course the pizza stunk but pizza isn’t the point of México.

Cons:Service was terrible. There was a frustrating error at least 1-2 times a day during our stay and while everyone is human and mistakes happen, no one took responsibility for those errors. Day 1: During the long sales pitch (I mean “check-in”) we were offered an upgrade to a swim-out room. We’d wanted that anyway but they’d been full so we were happy to pay for the upgrade. A 10 min walk and two elevators later we say to the bell hop: “wait why are we going up again? How is a swim-up room upstairs?”... turns out we were told and SOLD the wrong thing. Not a swim up room and there are none available. No one ever called or came to us to apologize and they still charged us for the upgrade. (Comping the $200 upgrade would have been an easy and relatively cheap way to apologize for the error- our company does things like that without the customer asking... because... customer service.) Day 2: a) our room is never cleaned. Until I go to the front desk to complain at 8:30 pm. b) Rico - the sales pitch guy (I mean “personal concierge”) calls. Acts like nothing happened yesterday and when I bring up the room issue he says it was everyone else’s fault and I can come down to talk to the manager if I want. Sigh. He tries to sell me stuff. I remind him he promised to look into special options for my wife’s birthday. He clearly didn’t do it. And forgot. So he says he will call me back. 15 min later he called back and says “It’s all arranged.” I have to push to get him to say what. His grand “gift” at an all-inclusive resort? A piece of chocolate cake. My wife doesn’t like cake and is allergic to chocolate. I say we don’t want that and we are very disappointed. No thank you. c) We hang our Do Not Disturb sign out while our kids nap. And then: “Hola? Hello?” Bang, bang, bang. I go to see what emergency would force someone to ignore the DND sign... it’s a hotel employee delivering... the piece of chocolate cake. Yup. d) when he gets sent back with the cake and the message that we are upset we hear nothing. e) ironically that one 2 hour window when the DND sign was on is used as the reason why our room was never cleaned and also why something we’d purchased the day before was never delivered. Day 3: a) we reserve a cabana over the ocean. Beautiful. And no service. For 4.5 hours. I go to the bars and ask for service 3 times. I get us all our drinks and food and bring them out myself. On the 3rd request I complain until I find someone who promises to bring something specific out. It comes...20 min later. And the person bringing it is clearly the server for our cabana and there is no apology- not even a “anything else?” b) Rico sees us in the lobby and comes over to ask us how we liked the birthday surprise. (Seriously). He says there should have been a banner too. Oh great. Again everyone else’s fault. Day 4: Bellhop, scheduled to come get our bags at 9:45, is a no-show. We lug six bags, stroller, 2 kids all through hotel. Employees don’t help. No return trip here

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Location

Carretera Cancún-Puerto Morelos Km. 27.5, Mza. 37 SM. 12, Bahía Petempich, 77580 Puerto Morelos, Quintana Roo

What's nearby

  • Arrecife de Puerto Morelos National Park2.3 km
  • Crococun Zoo4.8 km
  • Puerto Morelos Lighthouse6.9 km
  • Puerto Morelos Town Square7 km
  • Dr. Alfredo Barrera Marin Botanical Garden8.8 km
  • Bonanza Ranch16.1 km
  • Playa Paraiso Golf Club20.5 km
  • Parque Cenote Las Mojarras21.2 km
  • Selvatica Adventure Kingdom24.2 km
  • Tulum Mayan Ruins97.7 km
  • Coba Archaeological Site102.8 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

  • Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma is located at Carretera Cancún-Puerto Morelos Km. 27.5, Mza. 37 SM. 12, Bahía Petempich, 6.9 km from the center of Puerto Morelos. Arrecife de Puerto Morelos National Park is the closest landmark to Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma.

  • Check-in time is 15:00 and check-out time is 12:00 at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma.

  • No, Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma does not offer free Wi-Fi.

  • Yes, Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma offers free parking.

  • No, Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma does not offer free airport shuttle service.

  • Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma is 15 km from Cancún. Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma is 44 km from Cozumel.

  • Yes, Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma has a pool onsite.

Nearby hotels and places to stay

Good to know

Value for money

7.3

Distance to city center

6.9 km

Location rating

7.5

Nearest Airport

Cancún

Distance to airport

15.0 km