3 stars
Casa Dona Susana
Manuel M Dieguez No 171, 48380 Puerto Vallarta, Jalisco, Mexico
Puerto Vallarta, Mexico
See location+52 322 226 7101Photos of Casa Dona Susana
Overview
This unique 4-star hotel provides a range of accommodation options throughout the old city of Puerto Vallarta. It also features a heated pool, free Wi-Fi and a rooftop terrace.
Those staying at Casa Dona Susana can take advantage of the relaxation amenities, which include a beauty centre. It also offers babysitting services, a currency exchange and a reception that operates 24 hours a day.
All of the modern rooms at Casa Dona Susana are equipped with a hair dryer, a refrigerator and a shower.
Guests staying at the hotel can enjoy a unique dining experience at the on-site restaurant, conveniently based for those who want to stay close when looking for a bite to eat. In the evening, guests are welcome to relax in the comfortable lounge bar. A wide selection of dining options are also found in close proximity to the property.
Casa Dona Susana is within a 10-minute walk of Malecon and Old Vallarta. Playa de los Muertos is also nearby.
Latest deals for Casa Dona Susana
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Casa Dona Susana
- Adults only
- Outdoor pool
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
- Internet
Services and conveniences
- ATM on-site
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Air-conditioned
- Free toiletries
Accessibility and suitability
- No smoking
- Adults only
- Elevator
Bathroom
- Hairdryer
- Shower
- Private bathroom
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Dining
- Restaurant
- Bar/Lounge
- Refrigerator
Things to do
- Beauty salon
- Gift shop
- Beach access
Outdoor
- Terrace/Patio
- Garden
General
- Solarium
- Telephone
Health and safety
- Daily housekeeping
- Safe
Pool
- Rooftop pool
- Outdoor pool
Parking and transportation
- Parking
Media and entertainment
- Cable or satellite TV
Family friendly
- Babysitting or child care
Reviews of Casa Dona Susana
8.0
Very good
431 verified ratings
Wonderful
195
Very good
93
Good
80
Okay
24
Fair
16
Mediocre
7
Poor
16
Guests say
Overall, guests appreciate the hotel's great location, which is near the beach and local attractions, making it a great value for their stay. The staff is frequently mentioned as friendly and helpful, enhancing the overall experience. While the bed comfort is noted as a strong positive aspect, guests have raised concerns regarding the cleanliness of some rooms and issues with noise levels from surrounding areas. Some guests mentioned that the simple, basic hotel might not suit luxury travelers. However, many felt that the affordable price and welcoming atmosphere made it a delightful choice.AI-Generated from customer reviews
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The location was perfect
Location was great as was the staff. Bed was comfortable. Access to the sister location was nice. The WiFi was not secured
Pros (+) Check-in was easy, bell hop led us to our room which was not ready so we had to go back to the front desk to get another room assignment. Second room was much smaller, faced the inner courtyard area. It also did not have a balcony like the first room did. It had one window which faced the inner courtyard area and another window with obscured glass to let in natural sunlight. Couldn't leave the cou...
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Pros (+) Mexican atmosphere, authentic Mexican furniture, very comfortable bed...!
Pros (+) I loved this hotel. It was one street up from the beach which made it less busy so the staff was always available to help me. I enjoyed that it more of a Mexican feel rather than a resort feel although if you want that resort feel you just walk across the street. The lobby area was cool and airy with vines growing everywhere. This seemed like a hotel adults who want to relax would enjoy. The pool ...
Cons (-) The walls were very thin. I could hear everything in the lobby. And maybe they could hear me as well.
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Pros (+) The hotel is basic but the location is great. The rooms are simple but they do have a mini refrigerator and a safe. The AC is amazing! The entire staff was very friendly.
Cons (-) If you are a luxury or picky traveler you won't like this place. It is modest and simple. WIFI was free with only some bandwidth issues
Pros (+) This quaint hotel's location is right in the middle of so much of Vallarta - Old Vallarta, Playa Los Muertos, Malecon, great restaurants, Guadalupe church, and on and on. The staff is incredibly friendly and helpful. We had bit of a leaking A/C and they attended to it right away. We didn't use the facilities but had the option of using everything in the Hotel as well as across the street at the Lo...
Cons (-) The biggest problem was some noise. There was some construction going on nearby but also street sounds that cropped up from time to time in the night and morning. I'm a heavy sleeper and was fine but my wife who's a light sleeper woke up several times. The A/C worked well but leaked a pool of water in the room. We suspect it was due to heavy rains at the time. None of this caused us to regret our ...
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Pros (+) location,friendly staff
Cons (-) really really small
Location
Manuel M Dieguez No 171, 48380 Puerto Vallarta, Jalisco
What's nearby
- Playa de los Muertos179 m
- Los Muertos Pier247 m
- Galeria Olinala299 m
- Isla Cuale0.6 km
- Plaza de las Armas0.8 km
- Iglesia de Nuestra Señora de Guadalupe0.8 km
- Los Arcos Amphitheater0.8 km
- La Presidencia0.8 km
- Caballito0.9 km
- Malecon1.2 km
- Bay of Banderas5.7 km
- Playa Garza Blanca6.2 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Casa Dona Susana
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price