Casa Dona Susana

Manuel m Dieguez No 171, 48380 Puerto Vallarta, Jalisco, Mexico
+52 322 226 7101

Cheapest
rate per night

8.0

Excellent
based on 164 reviews
Casa Dona Susana - Puerto Vallarta, Jalisco, Mexico
29.09 Tue
-
30.09 Wed
Compare vs. KAYAK |

Provider Nightly total
snaptravel ₪140
TripAdvisor ₪144
KAYAK ₪177
snaptravel
TripAdvisor
KAYAK

Good to know

Value for money

8.4

Distance to city center

4.5 km

Location rating

9.6

Nearest Airport

Puerto Vallarta Ordaz

Distance to airport

8.9 km

Rooms

29.09 Tue
30.09 Wed

Superior Rooms

₪346+

Bed type
Provider
Total stay + taxes & fees
King bed
₪346

King Rooms

₪196+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪196
Unknown
₪203
Unknown
₪204
Unknown
₪269
Unknown
₪269
Unknown
₪269
King bed
₪419

Standard Rooms

₪177+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪177
King bed
₪198
King bed
₪198
Unknown
₪198
King bed
₪203
King bed
₪206
King bed
₪206
Unknown
₪208
King bed
₪210
King bed
₪265
King bed
₪276
King bed
₪307
Unknown
₪375

Double Rooms

₪208+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪208

Reviews

Pros

Cons

Traveler rating

109
36
7
1
2

Time of year

Traveler type

Show reviews that mention

+
small room in 101 reviews
staff was very friendly in 93 reviews
great location in 89 reviews
rooftop pool in 88 reviews
sister hotel in 65 reviews
great beach in 36 reviews
bed is comfortable in 33 reviews
great restaurants in 24 reviews
nice rooftop in 21 reviews
walk to the beach in 19 reviews
noise construction in 18 reviews
air conditioner in 17 reviews
booked a king room in 16 reviews
right in the middle in 16 reviews
los arcos in 11 reviews
playa los in 8 reviews
morning coffee in 6 reviews
block away in 5 reviews
ground level in 4 reviews
  • Good
    Feb 2019
    6.2

    Check-in was easy, bell hop led us to our room which was not ready so we had to go back to the front desk to get another room assignment. Second room was much smaller, faced the inner courtyard area. It also did not have a balcony like the first room did. It had one window which faced the inner courtyard area and another window with obscured glass to let in natural sunlight. Couldn't leave the courtyard window open for security reasons. I understand the location and "ocean smells" that occur but the room was quite musty smelling...beyond what I have ever experienced in an near-ocean hotel. A room with a balcony and window to the exterior would allow you to air the room out a bit. The bathroom was fine, shower a bit small but it worked for our needs. Decent closet with pelnty of hangers, a shelf, and a safe. The room also had a small 3-drawer dresser but every drawer slide was broken so it took a little work to open and close them. Overall, the location is the greatest value of this hotel. The lobby, courtyard and rooms are finished with typical spanish decor. The bed was quite comfortable and rooftop area and pool are very inviting and offer decent views of downtown and the farmers market area.

  • Excellent
    Nov 2016
    9.4

    Mexican atmosphere, authentic Mexican furniture, very comfortable bed...!

  • Good
    Jan 2016
    8.0

    I loved this hotel. It was one street up from the beach which made it less busy so the staff was always available to help me. I enjoyed that it more of a Mexican feel rather than a resort feel although if you want that resort feel you just walk across the street. The lobby area was cool and airy with vines growing everywhere. This seemed like a hotel adults who want to relax would enjoy. The pool was on he rooftop. Hotel playa Los Arcos was across the street. My friends stayed there and we wore the same wristbands so I believe you could use that pool and beach area.

    The walls were very thin. I could hear everything in the lobby. And maybe they could hear me as well.

  • Good
    Dec 2015
    7.1

    Casa Susana is a great value.

    The hotel is basic but the location is great. The rooms are simple but they do have a mini refrigerator and a safe. The AC is amazing! The entire staff was very friendly.

    If you are a luxury or picky traveler you won't like this place. It is modest and simple. WIFI was free with only some bandwidth issues

  • Excellent
    Oct 2015
    9.4

    Great value and location

    This quaint hotel's location is right in the middle of so much of Vallarta - Old Vallarta, Playa Los Muertos, Malecon, great restaurants, Guadalupe church, and on and on. The staff is incredibly friendly and helpful. We had bit of a leaking A/C and they attended to it right away. We didn't use the facilities but had the option of using everything in the Hotel as well as across the street at the Los Arcos hotel. Overall a terrific value.

    The biggest problem was some noise. There was some construction going on nearby but also street sounds that cropped up from time to time in the night and morning. I'm a heavy sleeper and was fine but my wife who's a light sleeper woke up several times. The A/C worked well but leaked a pool of water in the room. We suspect it was due to heavy rains at the time. None of this caused us to regret our selection. It wasn't awful; just something to note.

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About

Overview

A charming adults-only property, Casa Doña Susana is located in downtown Puerto Vallarta, Mexico. The cozy boutique property has a Colonial flare with elegant arches and tiled floors. Many guests choose to stay here for their romantic getaways or even for a honeymoon. The hotel offers plenty of amenities including butler service. Plus, guests at Casa Doña Susana are also free to enjoy the amenities at the Playa Los Arcos Beach Resort & Spa which is less than a block away.

The guest rooms at Casa Doña Susana are decorated in a cozy style that has Mexican colonial touches. The king beds have pillowtop mattresses and the tiled floors add to the charm. Each room contains fine artwork and furnishings made of natural wood. Each room has its own unique style for a more personalized stay. Guest accommodations have minibars, air conditioning, cable TVs, and WiFi service. The bathrooms have marble accents and hairdryers.

Puerto Vallarta has a lot of natural beauty and tourist attractions to entertain guests. The pristine sandy beaches and the gentle ocean waves call to many visitors from all around the world. The Malecon Sunset Walk and the Vallarta Art Walk are inspiring, plus there is the magnificent church to explore. Our Lady of Guadalupe Church is dedicated to the patron saint of Mexico. The Main Plaza sports an open-air amphitheater where live bands can be found and locals will be out dancing the night away. Plus, the Los Muertos Pier is a great spot to find dining options and water taxis.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air Conditioning

8.0 Excellent

based on 164 reviews

8.8

Cleanliness

8.3

Comfort

8.7

Staff

8.4

Value for money

Check in

15:00

Check out

12:00

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Free Wi-Fi
Internet
Concierge service
Currency exchange on-site
Meeting/Banquet facilities
Room service
Outdoor pool
No smoking
Restaurant
Hairdryer
Cable or satellite TV
Air-conditioned
24hr front desk
Free parking
Private beach
Terrace/Patio
Adults only
Elevator
Free toiletries
Private bathroom
Private check-in/check-out
Private parking
Rooftop pool
Safety deposit box
Shower
Solarium
Telephone
Daily housekeeping
Fax/photocopying
Tour desk
Garden
Spa and wellness center
Beach towels
Contactless check-in/check-out
Physical distancing rules
Process in place to check health of guests
Hand sanitizer in guest accommodation and key areas
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Staff follow all safety protocols as directed by local authorities
ATM on-site
Gift shop
Laundry service
Spa
Safe
Pets not allowed
Wedding services
Grill
Rooftop
24-hour check-in
Babysitting or child care
Laundry facilities
Bar/Lounge
Beauty salon

FAQs when booking at Casa Dona Susana

Where is Casa Dona Susana located?

When is check-in time and check-out time at Casa Dona Susana?

Does Casa Dona Susana offer free Wi-Fi?

Does Casa Dona Susana offer free parking?

Does Casa Dona Susana offer free airport shuttle service?

How far is Casa Dona Susana from the airport?

Can you bring pets to Casa Dona Susana?

Does Casa Dona Susana have a pool?

Photos

All Photos (29)
Bedroom (12)
Pool (3)
Lobby (1)
Bathroom (4)

Location

Most Popular Landmarks

  • Playa de los Muertos 173 m
  • Galeria Olinala 305 m
  • Isla Cuale 0.6 km
  • Plaza de las Armas 0.8 km
  • Iglesia de Nuestra Señora de Guadalupe 0.8 km
  • Los Arcos Amphitheater 0.8 km

Nearby hotels

Closest

8 Excellent (83 reviews)
0.01 km
₪296+
7 Good (355 reviews)
0.06 km
₪306+
9.7 Excellent (2 reviews)
0.06 km
₪261+

Cheapest

8 Excellent (486 reviews)
0.08 km
₪143+
9 Excellent (56 reviews)
0.07 km
₪240+
9.7 Excellent (2 reviews)
0.06 km
₪261+

Most recommended

9.7 Excellent (2 reviews)
0.06 km
₪261+
9 Excellent (56 reviews)
0.07 km
₪240+
8 Excellent (83 reviews)
0.01 km
₪296+