Value for money
Distance to city center
|Puerto Vallarta Ordaz|
Distance to airport
|"Beautifully designed and stunning rooftop pool."||(in 17 reviews)|
|"Great stay in Zona Romantica."||(in 3 reviews)|
|"Very friendly staff and awesome location."||(in 39 reviews)|
|"We pleaded with hotel staff to."||(in 16 reviews)|
|"There was rerriblr noise daytime occassionally."||(in 4 reviews)|
|"Hugh fan noise outside the room."||(in 26 reviews)|
|small room||in 101 reviews|
|staff was very friendly||in 93 reviews|
|great location||in 89 reviews|
|rooftop pool||in 88 reviews|
|sister hotel||in 65 reviews|
|great beach||in 36 reviews|
|bed is comfortable||in 33 reviews|
|great restaurants||in 24 reviews|
|nice rooftop||in 21 reviews|
|walk to the beach||in 19 reviews|
|noise construction||in 18 reviews|
|air conditioner||in 17 reviews|
|booked a king room||in 16 reviews|
|right in the middle||in 16 reviews|
|los arcos||in 11 reviews|
|playa los||in 8 reviews|
|morning coffee||in 6 reviews|
|block away||in 5 reviews|
|ground level||in 4 reviews|
Check-in was easy, bell hop led us to our room which was not ready so we had to go back to the front desk to get another room assignment. Second room was much smaller, faced the inner courtyard area. It also did not have a balcony like the first room did. It had one window which faced the inner courtyard area and another window with obscured glass to let in natural sunlight. Couldn't leave the courtyard window open for security reasons. I understand the location and "ocean smells" that occur but the room was quite musty smelling...beyond what I have ever experienced in an near-ocean hotel. A room with a balcony and window to the exterior would allow you to air the room out a bit. The bathroom was fine, shower a bit small but it worked for our needs. Decent closet with pelnty of hangers, a shelf, and a safe. The room also had a small 3-drawer dresser but every drawer slide was broken so it took a little work to open and close them. Overall, the location is the greatest value of this hotel. The lobby, courtyard and rooms are finished with typical spanish decor. The bed was quite comfortable and rooftop area and pool are very inviting and offer decent views of downtown and the farmers market area.
Mexican atmosphere, authentic Mexican furniture, very comfortable bed...!
I loved this hotel. It was one street up from the beach which made it less busy so the staff was always available to help me. I enjoyed that it more of a Mexican feel rather than a resort feel although if you want that resort feel you just walk across the street. The lobby area was cool and airy with vines growing everywhere. This seemed like a hotel adults who want to relax would enjoy. The pool was on he rooftop. Hotel playa Los Arcos was across the street. My friends stayed there and we wore the same wristbands so I believe you could use that pool and beach area.
The walls were very thin. I could hear everything in the lobby. And maybe they could hear me as well.
Casa Susana is a great value.
The hotel is basic but the location is great. The rooms are simple but they do have a mini refrigerator and a safe. The AC is amazing! The entire staff was very friendly.
If you are a luxury or picky traveler you won't like this place. It is modest and simple. WIFI was free with only some bandwidth issues
Great value and location
This quaint hotel's location is right in the middle of so much of Vallarta - Old Vallarta, Playa Los Muertos, Malecon, great restaurants, Guadalupe church, and on and on. The staff is incredibly friendly and helpful. We had bit of a leaking A/C and they attended to it right away. We didn't use the facilities but had the option of using everything in the Hotel as well as across the street at the Los Arcos hotel. Overall a terrific value.
The biggest problem was some noise. There was some construction going on nearby but also street sounds that cropped up from time to time in the night and morning. I'm a heavy sleeper and was fine but my wife who's a light sleeper woke up several times. The A/C worked well but leaked a pool of water in the room. We suspect it was due to heavy rains at the time. None of this caused us to regret our selection. It wasn't awful; just something to note.
too spendy for such a basic room
really really small
A charming adults-only property, Casa Doña Susana is located in downtown Puerto Vallarta, Mexico. The cozy boutique property has a Colonial flare with elegant arches and tiled floors. Many guests choose to stay here for their romantic getaways or even for a honeymoon. The hotel offers plenty of amenities including butler service. Plus, guests at Casa Doña Susana are also free to enjoy the amenities at the Playa Los Arcos Beach Resort & Spa which is less than a block away.
The guest rooms at Casa Doña Susana are decorated in a cozy style that has Mexican colonial touches. The king beds have pillowtop mattresses and the tiled floors add to the charm. Each room contains fine artwork and furnishings made of natural wood. Each room has its own unique style for a more personalized stay. Guest accommodations have minibars, air conditioning, cable TVs, and WiFi service. The bathrooms have marble accents and hairdryers.
Puerto Vallarta has a lot of natural beauty and tourist attractions to entertain guests. The pristine sandy beaches and the gentle ocean waves call to many visitors from all around the world. The Malecon Sunset Walk and the Vallarta Art Walk are inspiring, plus there is the magnificent church to explore. Our Lady of Guadalupe Church is dedicated to the patron saint of Mexico. The Main Plaza sports an open-air amphitheater where live bands can be found and locals will be out dancing the night away. Plus, the Los Muertos Pier is a great spot to find dining options and water taxis.
based on 164 reviews
Value for money
Policies vary by room type and provider.
Casa Dona Susana is located at Manuel m Dieguez No 171 in Zona Romantica, 4.5 km from the center of Puerto Vallarta. Playa de los Muertos is the closest landmark to Casa Dona Susana.
Check-in time is 15:00 and check-out time is 12:00 at Casa Dona Susana.
Yes, Casa Dona Susana offers free Wi-Fi.
Yes, Casa Dona Susana offers free parking.
No, Casa Dona Susana does not offer free airport shuttle service.
Casa Dona Susana is 8.9 km from Puerto Vallarta Ordaz. Casa Dona Susana is 99.7 km from Tepic.
No, pets are not allowed at Casa Dona Susana.
Yes, Casa Dona Susana has a pool onsite.