Value for money
Distance to city center
|Puerto Vallarta Ordaz|
Distance to airport
|"We enjoyed such excellent service."||(in 15 reviews)|
|"Very comfortable bed, spacious room"||(in 6 reviews)|
|"Friendly and helpful staff"||(in 35 reviews)|
|staff was friendly||in 97 reviews|
|food was good||in 96 reviews|
|adult pool||in 63 reviews|
|excellent service||in 47 reviews|
|hotel is very clean||in 33 reviews|
|ocean view||in 30 reviews|
|mexican restaurant||in 17 reviews|
|beds were comfortable||in 14 reviews|
|covered strawberries||in 7 reviews|
|puerto vallarta||in 7 reviews|
|fish tacos||in 3 reviews|
The breakfast buffet with omelet bar was great every morning. The coffee shop moved out of the gift shop our last day which was a great improvement. The service in adult lounge was always great and well as the food there. The staff for the most part was very friendly. The restaurant wait staff, the desk personnel, the entrance greeters, the cleaning staff were all amazingly friendly and helpful. We were always greeted with a smile and their salute.
The hours for the adult lounge were very restrictive. The swim bar closed at 6pm each night which was crazy. I experienced extremely slow service twice while I was there and each of times we left the venue. One of the instances was reported to staff who corrected it the next day, the food on the special nights was lacking flavor and didn’t seem all that special. The overall quality of the food was lacking when you compare it to the Grand Fiesta.
Many good things about this property.
* Excellent service in many areas. * Asian and Buffet restaurants were outstanding. * Room service was great. * Each employee we encountered was very good. * Drinks were okay. * I want to stay if it had not been for the service issues at the 2 mentioned restaurants this would have been an outstanding review.
* The worst part of this restaurant were the Italian and Mexican restaurants. Service was extremely slow in the Mexican (took a group of 10 3 hours from start to finish.) Service was slow and our server was just rude in the Italian restaurant. We went back to the Italian restaurant a 2nd time encountering this same server and he was even worse the 2nd time.
Great Location, Awesome Atmosphere, Family Friendl
The Resort was pretty spot on and the lobby was simply stunning. We stayed on the 9th floor and got a great view of the beach and the surrounding area. Hotel staff was friendly and there were plenty of drinks. Family friendly resort
Not exactly for younger couples looking to party. The resort next door looked like they were having a blast the entire time. Friendly Vallarta next door is where the party was happening: DJ, Mariachi, Banda, they had everything. I fee like Fiesta Americana should do something similar if not bigger. Not too much of a bummer though, quick taxi ride to where all the night life is happening
Great people, food and drinks
Had to leave to early to go to the airport
Perfect vacation spot
Loved everything about this place. Great food, great selection of beers and cocktails as part of the all inclusive package.
My only complaint would be that the beds could be a bit more comfortable.
The pool and beach were wonderful. The food was great. Loved the omelette, smoothie and quesadilla stations for breakfast. The fish tacos are a must! The grill not only offered hamburgers, hot dogs and chicken wings but guacamole and pico. The rooms were all pool and ocean view and very adequate. But what really stood out was the staff. Not only were they friendly and accommodating to the guests but never saw any impatience or aggravation between coworkers. We WILL be back to Puerto Vallarta and it WILL be at Fiesta Americana.
Staff is very friendly and polite, always willing to please the customer. Comfortable bed. . Hotel pillows very hard. Very nice small beach, pool. Nice bar in the lobby that stays open late. The Ceviche was great at the restaurant by the beach. Beach waiters are excellent.
Not being able to accommodate large groups in restaurants, only one table for 8 people in each restaurant, and always taken. Waiters were not permitted to join 2-3 tables to accommodate my party. Tables available at buffet but not too many choices of food, gets tiring after few days. In order to share some meals together as a family we end up eating out at La Leche and town restaurants, spending money not in budget. Would not recommend for groups with more than 5 people.
The staff worked realy hard to make a pleasant experience.
The food was satisfactory at best. Not a good value for the money. Service to time share holders was a priority, the rest of the guests were given less attention.
All around great stay!!!!!
great location if you're looking for a beach and a swimming pool. all rooms have ocean view, are clean and have the expected comfort for this standard. Breakfast restaurant in particular is super: in open air and at the beach side.
it might be the only negative point of this hotel, but the sound isolation of the rooms is terrible (concrete building, tiles and concrete all over the rooms and corridors (no carpets) boost any sound all over the building ).
The hospitality of the staff.
Wonderful lobby, all rooms with ocean view, comfortable beds.
On check in, the desk quoted 2 1/2 times the rate I had booked. I straightened out with a copy of the email from booking.com, On checking out, the same person did the same thing. One mistake I can understand. The same again, and within 24 hours makes me a bit leary. Service around the pool was good, but server never returned with change, thus "earning" a much higher tip than normal.
Well maintained, nice ambiance, comfortable beds, nice/big bathroom
Own food/drinks may not be brought into the hotel (bag search)! Exaggerated prices for breakfast, internet etc. Room doors are not soundproof.
wish they have free internet....food and drinks a little bit higher.
Nice room, confortable beds
The food at the beach restaurant could be better
Beautiful, comfortable hotel in the perfect location. Rooms are spacious and fresh with wonderful views of the ocean. And most important in Mexico...The air conditioner worked great! Would stay again in a heart beat!
Access to the tropics of Mexico await just outside the doors of Puerto Vallarta Hotels’ Fiesta Americana Puerto Vallarta Spa Hotel.
Guests searching for a venue for their destination wedding will find Puerto Vallarta Spa Hotel to have an ideal mix of high-end amenities and scenic event space. Between the architecture and the location, it makes a stunning destination. Brides can plan for a beachfront wedding and wed beneath a decorated arch with the Pacific behind them. Multiple packages help create the perfect wedding while the on-site spa provides travelers with the services needed to prepare for the big day.
Fiesta Americana Puerto Vallarta Spa Hotel provides guests with comfortable accommodations equipped with plush bedding and views of the ocean and towering palms. Dark and light wood furnishings complement the abundance of light. Suites tack on additional space for traveling families and all rooms include free WiFi, a flatscreen TV with cable package, mini-bar, in-room safe, and luxury bath amenities. Upgrades include marble floors, separate tub/shower, and a private terrace.
There are seven different on-site restaurants that feature menus of locally sourced ingredients. Patrons can enjoy Mexican cuisine in the tropical air or get a taste of Asian flavors in a contemporary indoor eatery.
To keep busy, guests have access to a fitness center, guided tours, outdoor and heated swimming pools, paddling pool, and a private beach. Children can have fun with the hotel’s many youth activities.
With a backdrop of the Pacific, Fiesta Americana Puerto Vallarta Spa Hotel offers guests and events luxury with a view.
based on 280 reviews
Value for money
Policies vary by room type and provider.
Fiesta Americana Puerto Vallarta & Spa Hotel is located at Av. Francisco Medina Ascencio km 2.5 in Zona Hotelera, 1.5 km from the center of Puerto Vallarta. Bay of Banderas is the closest landmark to Fiesta Americana Puerto Vallarta & Spa Hotel.
Check-in time is 15:00 and check-out time is 13:00 at Fiesta Americana Puerto Vallarta & Spa Hotel.
Yes, Fiesta Americana Puerto Vallarta & Spa Hotel offers free Wi-Fi.
Yes, Fiesta Americana Puerto Vallarta & Spa Hotel offers free parking.
No, Fiesta Americana Puerto Vallarta & Spa Hotel does not offer free airport shuttle service.
Fiesta Americana Puerto Vallarta & Spa Hotel is 4.7 km from Puerto Vallarta Ordaz. Fiesta Americana Puerto Vallarta & Spa Hotel is 95.6 km from Tepic.
No, pets are not allowed at Fiesta Americana Puerto Vallarta & Spa Hotel.
Yes, Fiesta Americana Puerto Vallarta & Spa Hotel has a pool onsite.