Value for money
Distance to city center
|Santa Cruz de Tenerife Tenerife-Norte|
Distance to airport
|"Quite good food and brilliant staff"||(in 20 reviews)|
|"Quite good food and brilliant staff"||(in 31 reviews)|
|"Very nice pool area"||(in 16 reviews)|
|"Floor in room was super dusty."||(in 10 reviews)|
|"Shame there is no gym in the hotel."||(in 8 reviews)|
|hotel staff||in 78 reviews|
|comfortable room||in 66 reviews|
|good breakfast||in 66 reviews|
|great hotel||in 52 reviews|
|breakfast and dinner||in 42 reviews|
|pool area||in 41 reviews|
|good location||in 32 reviews|
|nice view||in 22 reviews|
|hot water||in 15 reviews|
|late evening||in 10 reviews|
|good value||in 7 reviews|
|large bed||in 5 reviews|
|breakfast buffet||in 2 reviews|
|older generation||in 2 reviews|
|sea view||in 2 reviews|
|bedside lighting||in 1 review|
|excellent facilities||in 1 review|
|friendly staff||in 1 review|
|nice beach||in 1 review|
|nice room||in 1 review|
|positive point||in 1 review|
|room small||in 1 review|
|staff great||in 1 review|
|swimming pools||in 1 review|
The location was slightly uphill however, afforded easy access to the general town area.
Most of the staff were very old and did not speak enough English.
It was practical, clean & decent hotel, but next time I would prefer Puerto palace,which is better hotel for the same price.
Close to the port and beach walking area, the hotel is in a good location. Even though it looks a little tired from the outside, not to worry the rooms are very clean and well laid out with enough amenities. Check in and out was fairly smooth. Hotel staff also helped us check that our flights were still operational due to airport closures. Parking also provided for rent-a-car guests like us.
Overall a good experience, but we believe the safe should be standard and included in the room rate, rather than charging an extra fee for the same.
The hotel is located nicely 10 minutes walking from main streets of the city. It also has a nice lobby and fair buffet breakfast. Very close to the main bus stops so if you are not by car it is definitely a plus. We also had a good sea view from our balcony.
The fitness room mentioned in the website was the worst I have seen so far with four machines in total where 3 of them was completely broken and the other one is utterly useless. Internet connection was ridiculously expensive with 4 euros for an hour. The main target range of the the hotel was 60+ guests so not many activities for young people.
Staff made effort
facilities somewhat worne out
Very nice and assistant personnel!
Big cockroach in the hotel room! Air conditioning was not functioning at all.
The hotel staff were courteous and nothing was too much trouble.all minor glitches were soon dealt with The hotels positioning in the town I also felt was perfect.
food, location, close to main shopping mall and bus station. 10 min walk from the famous pool on the sea. the hotel is built on the mountain, so the second pool was on a high platform at almost the 5th floor level
We found on our last day while packing a pack of gum that we never used under the table, meaning that that part was not cleaned for atleast 1 week... still the rooms were very clean other than that.
Friendly, helpful staff.
We enjoyed every minute in the sol Puerto de la Cruz, the staff was extremely friendly and helpful and the food excellent
With a stay at Smy Puerto de la Cruz in Puerto de la Cruz, you'll be within a 15-minute walk of Lago Martianez Swimming Pools and Plaza del Charco. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
based on 1,376 reviews
Value for money
Policies vary by room type and provider.
Smy Puerto De La Cruz is located at Avda. Marques Villanueva Del Prado, 0.7 km from the center of Puerto de la Cruz. Mirador de La Paz is the closest landmark to Smy Puerto De La Cruz.
Check-in time is 15:00 and check-out time is 12:00 at Smy Puerto De La Cruz.
Yes, Smy Puerto De La Cruz offers free Wi-Fi.
No, Smy Puerto De La Cruz does not offer free parking.
No, Smy Puerto De La Cruz does not offer free airport shuttle service.
Smy Puerto De La Cruz is 21 km from Santa Cruz de Tenerife Tenerife-Norte.
No, pets are not allowed at Smy Puerto De La Cruz.
Yes, Smy Puerto De La Cruz has a pool onsite.