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|"Amazing location and friendly staff."||(in 209 reviews)|
|"Great food and excellent staff."||(in 90 reviews)|
|"Excellent Service, Excellent Property, Excellent Pool."||(in 62 reviews)|
|"Poor customer service"||(in 51 reviews)|
|"Slow service and not professional"||(in 53 reviews)|
|"Water was cold in them"||(in 28 reviews)|
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The Cove Rotana Resort is the worst hotel I have e
Nothing to like about this hotel as their management do not have any respect for customers any they only care about money................... The management of the Cove Rotana Resort rejected my confirmed booking during a Public Holiday, because a had a discount rate from my travel agency ................... The Hotel had increased their room rate during the Public Holiday and rejected my confirmed booking on a discount rate........., I made my booking before 5 days of my stay and at that time still there was a lot of rooms available, about the same time when the public holiday was announced.
I made my booking through a travel agency and not through the hotel site for 3 nights ............. Before going to the hotel I contacted them for my booking, they adviced me that I don't have a booking and I should contact my travel agency. Without stating that the hotel rejected my confirmed reservation because of the discount rate I had. ............ When I contacted my travel agency, they assured me that my booking is confirmed and I don't have to worry. ........... When I arrived at the Hotel on my reserved day, the front disk had no respect for my confirmed reservation. They only answered me with "we rejected your reservation", after waiting in a long queue for my check-in ............ I asked to speak to their manager, waited for more time and asked for the Manager for few times before they show up. They simply answered "we are not responsible for your booking and your travel agency are responsible" ............. I tried to reach a solution with their managers, but they simply stated we are fully booked and can't offer you anything. What is worst, they had a booking for the second and and 3rd night of my booking, but they asked me to pay full rate and my reservation discount payment Is not accepted.
Great location, beautiful resort
Got checked in late and was upgraded to a villa with pool. Fantastic. Great location, beautiful area and beach.
Lights in bedroom didn't work, restaurant selection is not that varied but overall I would return again for sure.
Food was fantastic, beachside loungers were great and had a fantastic massage at the spa.
Our room smelt very damp. The swimming pools are too cold.
Please write at least 15 words
Wonderful setting, great food, good facilities and rooms. lovely beach and good spa.
Expensive for the standard and in comparision to other resorts. Rooms and in room amenities ok but not luxury for the price. Service a little slow at times - room service & housekeeping in particular. No choice of pillows in terms of softness/hardness.
Situated in Ras Al Khaimah, Cove Rotana Resort treats guests to an exclusive beach and disappearing edge pool. It also provides an all-inclusive meal plan, a free shuttle service and free Wi-Fi.
This contemporary resort offers a Jacuzzi, 24-hour room service and a sauna. There is also free private parking on site for those travelling with a car. It also offers superb facilities for meetings and events.
This luxury resort provides rooms with an en suite bathroom, air conditioning and a TV. They each have a private balcony, a mini bar and a private terrace.
The resort features an on-site restaurant, serving Asian, American and European cuisines.
Ras Al Khaimah International Airport is under a 25-minute drive from Cove Rotana Resort. Al Marjan Island and Al Jazirat Al Hamra are also a short car ride away.
based on 4,983 reviews
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Most Popular Landmarks
- Al Sawan Camel Track 6.2 km
- Iceland Water Park 7 km
- Tower Links Golf Club 7.4 km
- RAK Mall 8.1 km
- National Museum of Ras al Khaimah 8.6 km
- Saqr Park 9.1 km