Tuscany Villas Rotorua

280 Fenton Street, Rotorua 3010, New Zealand
+64 7348 3500

Cheapest
rate per night

3.4

Mediocre
based on 1 reviews
Tuscany Villas Rotorua - Rotorua, New Zealand
29.10 Thu
-
30.10 Fri
Compare vs. KAYAK |

Provider Nightly total
Trip.com ₪262
KAYAK ₪293
Agoda.com ₪404
Trip.com
KAYAK
Agoda.com

Good to know

Value for money

2.0

Distance to city center

1.4 km

Location rating

8.0

Nearest Airport

Rotorua

Distance to airport

7.1 km

Rooms

29.10 Thu
30.10 Fri

Executive Rooms

₪293+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪293
Unknown
₪419
Unknown
₪482

Reviews

Pros

Cons

Traveler rating

154
101
41
12
2

Time of year

Traveler type

Show reviews that mention

+
spa pool in 117 reviews
great if the room in 115 reviews
staff were friendly in 97 reviews
great location in 88 reviews
sofa bed in 86 reviews
ceiling fan in 35 reviews
hot water in 35 reviews
comfortable bed in 20 reviews
rotorua in 20 reviews
good value in 19 reviews
internet very slow in 13 reviews
heating only portable in 5 reviews
judith in 4 reviews
  • Mediocre
    Jan 2020
    3.4

    Location.

    I spend half my time traveling and have been to well over 60 countries. I’ve stayed in a wide range of accommodations, from hostels to 5 star hotels. Hands down, Tuscany Villas Motor Inn is bottom 5% in terms of customer experience/satisfaction by any measure across the range of accommodation types: My nephew was visiting from the US. Along with my son, the 3 of us went on a road trip from Auckland to Rotorua. I had booked the 7pm tour of Tamaki Maori Village(awesome) which ended at 10pm. We arrived at Tuscany Villas at around 10:30pm looking forward to a good night’s sleep after a long day. I called the number displayed on the front door which instructed guests arriving after hours to call reception. After a tense conversation, the receptionist reluctantly agreed to let us check into a room that I had already paid for. She said that someone would be there in about 10 minutes. After waiting in the car for about 15 minutes, I called her again. It turns out she was on premise the whole time! I was already irate that she made us wait in the car(it was cold) for 15 minutes when she was there all along. The receptionist finally showed up and appeared to be under the influence of a substance, whether alcohol and/or otherwise. Not quite the modicum of professionalism, this person slurred her words, couldn’t seem to grasp why I was upset, appeared physically off balanced and mentally confused. Despite her compromised state, she still managed to be rude and abrasive. The cleaning staff was rude. They pressured us to leave our room so they could clean even though we were booked in for that evening. Further, on the morning of checkout my nephew was unwell so I requested a late checkout for 1 additional hour to which the manager/owner replied with a curt “no”. I am a seasoned traveler who has visited much of the world. I’ve never been treated this way by a supposed 4-star rated establishment(bookings.com) Shame on the manager/owner of this establishment. I strongly recommend visitors to avoid Tuscan Villas at all cost. They will profoundly regret it! I hope the manager/owner makes systemic changes to Tuscan Villas’ operation.

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About

Overview

With a stay at Tuscany Villas Rotorua, you'll be centrally located in Rotorua, a 2-minute drive from Polynesian Spa and 10 minutes from Skyline Rotorua. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.

Hotels.com

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air Conditioning

Check in

14:00

Check out

10:00

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

No smoking
Free Wi-Fi
Room service
Pets not allowed
Internet
Free parking
Terrace/Patio
Daily housekeeping
Increased accessibility
Hairdryer
Fitness center
Cable or satellite TV
Hot tub
Laundry facilities
Laundry service
Outdoor pool
Meeting/Banquet facilities
24hr front desk
Kitchenette
Storage available

FAQs when booking at Tuscany Villas Rotorua

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Photos

All Photos (13)
Bedroom (9)
Pool (1)
Lobby (1)
Living room (1)

Location

Most Popular Landmarks

  • Rotorua Golf Club 1.3 km
  • Polynesian Spa 1.3 km
  • Rotorua Museum of Art and History 1.6 km
  • Te Puia New Zealand Maori Arts and Crafts Institute 1.6 km
  • Springfield Golf Club 1.7 km
  • Redwoods Whakarewarewa Forest 1.8 km

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