|"Fantastic location and good breakfast."||(in 58 reviews)|
|"Super sweet staff and spoke great English"||(in 24 reviews)|
|"3 min from Notre Dame."||(in 3 reviews)|
|"Dirty room very small unfriendly staff and unhelpful"||(in 37 reviews)|
|"Lack of secure parking"||(in 5 reviews)|
|"Bedroom on fifth floor with no lift."||(in 12 reviews)|
Good value for money. No luxuries but comfortable and clean, thus no complaints
The staff were very helpful
The room is inadequated completly to receive 3 persons.
Desperately needs updating those tired rooms. Noisy location on busy square. Had to leave windows as weather was so hot but some people were noisy outside all night.
Location is excellent, right in the middle of the city center, close to everything, around the corner from the Notre Dame! Bed was nice. Peaceful surroundings, so you could keep your windows open at night for fresh air without hearing much noise from outside. Friendly and helpfull staff. The hotel uses keycards the size of creditcards so you could easily keep your roomkey with you in your wallet when you went out. Sunday and monday there's free parking just in front of the hotel and for the rest of the week you can park your car around the corner for 9 euro's per 24 hours. In general, the facilities are in working order. Read more below.
We changed rooms because the sink of our shower was clogged. The staff could've handled this problem a bit more accurately because we had to go to the reception 4 times before everything was fixed. The showers in both rooms are tiny!
The personnel attention
maybe the fact that there is no elevator or continental breakfast included:
Split site,exceptionally cramped room, no lift
The hotel promises a sight either to river or to Rouen cathedral. We saw a spire of the chatedral from our window but actualy it was rather unpleasant sight to a courtyard with garages.
I know Latvian, English, German, Italian, Norwegian and Russian and a little bit French. A man at the reception during our check in clear English said that he did not speak English and requested us to speak with him in French or in any other language he knew. It was clear French snobbery with which we came accross in many cities of Bretagne and Normandy. French is very nice language but after the holidays in France I do not want to learn it at all. It seems to me that a hotel is for clients but not vice versa.
no parking facilities, close to a young persons area, street noisy until late
Great view of the cathedral from bedroom!
The Comfort Hotel Rouen Alba is a lovely hotel just meters from the cathedral, old town center, museums and monuments and antique shops of Rouen. The 39 rooms have views of the Seine or the Cathedral and are equipped with TVs, alarm clocks, safes, hair dryers and WiFi.
based on 1,617 reviews
Policies vary by room type and provider.
Comfort Hotel Rouen Alba is located at 12 Place du Gaillardbois, 0.7 km from the center of Rouen. Cathédrale Notre-Dame de Rouen is the closest landmark to Comfort Hotel Rouen Alba.
Check-in time is 15:00 and check-out time is 11:30 at Comfort Hotel Rouen Alba.
Yes, Comfort Hotel Rouen Alba offers free Wi-Fi.
No, Comfort Hotel Rouen Alba does not offer free parking.
No, Comfort Hotel Rouen Alba does not offer free airport shuttle service.
Comfort Hotel Rouen Alba is 8.3 km from Rouen. Comfort Hotel Rouen Alba is 68.1 km from Deauville St Gatien.
Yes, Comfort Hotel Rouen Alba is a pet-friendly hotel.
No, Comfort Hotel Rouen Alba does not have a pool onsite.
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.