|"Welcome staff very good"||(in 64 reviews)|
|"Beautiful building, lovely rooms and facilities"||(in 22 reviews)|
|"Beautiful facilities and splendid staff."||(in 18 reviews)|
|"The air conditioning in our room made a terrible screechy noise."||(in 7 reviews)|
|"My car was damaged, in the valet parking garage!"||(in 6 reviews)|
|"No tea and coffee facility"||(in 3 reviews)|
Time of year
Show reviews that mention
The location of the hotel, the interesting courtyard and the comfort of the bedroom
There was notghing we didn't like
The location of the hotel suited our needs perfectly, as it was a stop over on our drive home from the south of France & it meant we didn't have a long journey to Calais the next day. The building itself was beautiful & it was nice to see a modern design/decor incorporated into a traditional building. The staff were friendly, efficient & very helpful & when we were unable to eat in their restaurant as it was full, they reccomended & booked a lovely alternative.
That we weren't there for longer & that it was raining heavily so we were unable to explore the area!!
A magnificent beautiful and very romantic hotel in the heart of the centre, excellent location. Very friendly, helpful, good-looking and attentive multilangual personel. It was clean, big badroom with separated shower and bath, decent material. There was an apart room for the toilet, which is always a plus. An enormous and very comfort supersized bed: wish I had that one at home! The closet was big, spacious and full-mirored. A big indoor swimming pool located in the wellness and a giant hamam with music and a starsky.The breakfast was not a huge buffet, but you had everything you could wish for plus the quality of the food was superbe. Delicious!
Spacy room but looked a bit 'empty', no little salon, nor those little extras like some chocolat, some fruit or fresh flowers to welcome you. But there was a bottle of water. No device to play music. A minus on the toilet for the ladies was the absence of a bin. We had a problem with gaining warm water the first night, but this was probably due erroneous use. The welness was very relaxing but unfortunately it was sometimes a bit noisious due playing children.
The cleanliness.The design of the hotel. Staff so helpful, spa facilities brilliant. Will def go back.
Service, food, and facility were all outstanding.
The Hotel de Bourgtheroulde and Spa is a 15th century listed historic property in the heart of the ancient capital of Normandy, Rouen, home of the Vikings in France, fiefdom of William the conqueror, Henry II Plantagenet, Richard the Lion Heart and the site of the burning of Joan of Arc.This boutique hotel features a 700sqm Spa and houses an indoor 18/9m swimming pool, steam bath, sauna, gym and 6 treatment rooms.A fine dining restaurant, a brasserie, a bar in the atrium or the historic courtyard complete the experience.5 function rooms for up to 300, extensive public areas, a perfect location in the city center, 5mn walk from the railway station, the Cathedral, Museum and all places of interest in the historic area Rouen is one hour from Paris on the way to Dday beaches and Mont St Michel, on the main motorway from the Chunnel to the south of France and at the heart of the Impressionists favourite sites.Monet and Pissaro painted extensively in Rouen and around.
based on 854 reviews
Policies vary by room type and provider.
FAQs when booking at Hotel de Bourgtheroulde Autograph Collection
Does Hotel de Bourgtheroulde Autograph Collection have special cancellation policies due to coronavirus (COVID-19)?
Where is Hotel de Bourgtheroulde Autograph Collection located?
When is check-in time and check-out time at Hotel de Bourgtheroulde Autograph Collection?
Does Hotel de Bourgtheroulde Autograph Collection offer free Wi-Fi?
Does Hotel de Bourgtheroulde Autograph Collection offer free parking?
Does Hotel de Bourgtheroulde Autograph Collection offer free airport shuttle service?
How far is Hotel de Bourgtheroulde Autograph Collection from the airport?
Can you bring pets to Hotel de Bourgtheroulde Autograph Collection?
Does Hotel de Bourgtheroulde Autograph Collection have a pool?
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Most Popular Landmarks
- Museum of Joan of Arc 99 m
- Jeanne d'Arc Church 102 m
- Place du Vieux-Marche 146 m
- Le Gros-Horloge 215 m
- Cathédrale Notre-Dame de Rouen 0.5 km
- Musée de la Céramique 0.5 km