Guests say
Guests generally praised the hotel for its excellent location, being very close to major attractions like the Hermitage and well-served by nearby restaurants and cafes. Cleanliness was also highlighted positively, with many reviews mentioning the tidy conditions of the rooms. However, service received some criticism, particularly regarding misleading information and issues faced during check-in. Despite a few negative comments about staff efficiency and language barriers, overall satisfaction with location and cleanliness stands out.
AI-Generated from customer reviews