Basics
Dining
Services and conveniences
General
Bathroom
Accessibility and suitability
Laundry
Parking and transportation
Bedroom
Things to do
Media and entertainment
Outdoor
Workspace
Health and safety
Family friendly
Spa
Filters
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's parking options?
The hotel offers free parking and private parking, providing secure parking for guests' convenience.
How comfortable are the beds at Hotel Villa Mercedes?
Guests have consistently praised the comfortable beds, ensuring a good night's sleep and a pleasant stay.
What dining options are available at the hotel?
Guests can enjoy a variety of dining options including a restaurant, bar/lounge, and the option for food to be delivered to their accommodation.
Is the hotel easily accessible to nearby attractions?
The hotel is conveniently located near various attractions, making it easy for guests to explore the area and enjoy their stay.
How is the cleanliness and maintenance of the hotel?
Guests have praised the hotel's cleanliness and well-kept facilities, ensuring a comfortable and enjoyable stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Noise Levels
Some guests reported noise disturbances from other rooms and in the morning. Light sleepers may want to consider this feedback when choosing their room or bringing earplugs.
Check for Air Conditioning
A few guests were disappointed by the lack of air conditioning in the rooms. If you prefer cooler temperatures, it's advisable to confirm the availability of air conditioning before booking.
Explore Nearby Attractions
The hotel is conveniently located close to several attractions such as the Museo del Ambar, Church of San Cristobal, and the Handicrafts Market. Guests can plan to visit these attractions during their stay.
Take Advantage of the Shuttle Service
The hotel offers a shuttle service, which can be a convenient option for guests who prefer not to walk to the city center. This service was praised by some guests for its reliability.
Be Mindful of Room Maintenance
A few guests noted issues with room maintenance, such as a dripping shower and loose wooden planks in the floor. Guests may want to report such issues promptly to ensure a comfortable stay.
Consider Transportation
While the hotel offers free parking and an airport shuttle, some guests found the hotel to be far from downtown, requiring taxi rides for transportation. Guests may want to consider this when planning their daily activities.
Enjoy the Garden and Peacocks
Guests appreciated the presence of peacocks in the garden and the cozy atmosphere. Taking a moment to relax in the garden can be a delightful experience.
Check for Room Amenities
Some guests were pleased with the room amenities, including a mini fridge and prompt room service. Guests may want to confirm the availability of these amenities based on their preferences.
Engage with the Friendly Staff
Several guests praised the staff for their politeness, friendliness, and attentiveness. Engaging with the staff for assistance or local recommendations can enhance the overall experience.
Check-in/Check-out | Check in anytime after 14:30, check out anytime before 12:30 |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Hotel Villa Mercedes is located at Diagonal Hermanos Paniagua 32, 1.3 km from the center of San Cristóbal de las Casas. Museo del Ambar is the closest landmark to Hotel Villa Mercedes.
Check-in time is 14:30 and check-out time is 12:30 at Hotel Villa Mercedes.
Yes, Hotel Villa Mercedes offers free Wi-Fi.
Yes, Hotel Villa Mercedes offers free parking.
Hotel Villa Mercedes is 43.4 km from Tuxtla Gutiérrez Ángel Albino Corzo. Hotel Villa Mercedes is 113.8 km from Palenque.
KAYAK scours the web for all room deals available at Hotel Villa Mercedes in San Cristóbal de las Casas and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Villa Mercedes and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Villa Mercedes.
Value for money | 8.8 |
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Distance to city center | 1.3 km |
Nearest Airport | Tuxtla Gutiérrez Ángel Albino Corzo |
Distance to airport | 43.3 km |