Los Altos Hotel & Spa

3 stars
8.6
Very good
based on 380 reviews
380 reviews
Francisco I Madero #94, 29230 San Cristóbal de las Casas, Chiapas, Mexico
Francisco I Madero #94, San Cristóbal de las Casas, Chiapas
+52 967 116 0968
Wed 12.08
-
Thu 13.08
2 guests, 1 room
Bedroom
Other
Other
Bedroom
Other
Other
Other
Other
Other
Other
Other
Bathroom
Bathroom
Other
Other
Outdoors view
Hallway
Room amenity
Other
Room amenity
Other
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Along with a 24-hour front desk, this smoke-free hotel has tour/ticket assistance and free breakfast. WiFi in public areas is free. Other amenities include a banquet hall. Hotel Cielo y Selva, San Cristobal de las Casas offers 21 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with cable channels. Bathrooms include showers. This San Cristóbal de las Casas hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
8.6
Very good
380 reviews

Latest deals for Los Altos Hotel & Spa

Wed 12.08
-
Thu 13.08
Standard room, 1 double bed
₪133
nightly with fees
Double room, bed type unknown
₪145
nightly with fees
Deluxe room, bed type unknown
₪230
nightly with fees
Standard room, bed type unknown
₪148
nightly with fees
Standard room, bed type unknown
₪154
nightly with fees
Double room, bed type unknown
₪157
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Los Altos Hotel & Spa

  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities
  • Internet

Services and conveniences

  • Wake-up service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Express check-out
  • Bottle of water
  • Private check-in/check-out
  • 24hr front desk

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms

Accessibility and suitability

  • Entire unit located on ground floor
  • Pets allowed on request. Charges may apply.
  • Hypoallergenic
  • Hypoallergenic pillow
  • No smoking
  • Non-feather pillow
  • Upper floors accessible by stairs
  • Private entrance

Bathroom

  • Shower
  • Additional toilet
  • Hairdryer
  • Toilet
  • Toilet paper
  • Public bath
  • Private bathroom

Media and entertainment

  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • Pay-per-view channels
  • TV

General

  • Family rooms
  • Seating area
  • Inner courtyard view
  • Tile/marble floor
  • Storage available

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security

Bedroom

  • Extra-long beds (> 2 meters)
  • Socket near the bed
  • Wardrobe or closet

Parking and transportation

  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)

Outdoor

  • Terrace/Patio
  • Garden

Laundry

  • Laundry facilities
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Desk

Dining

  • Coffee machine

Family friendly

  • Cribs available

Reviews of Los Altos Hotel & Spa

8.6
Very good
380 verified ratings
Wonderful
200
Very good
80
Good
49
Okay
19
Fair
13
Mediocre
9
Poor
10

Summary of reviews

Guests say
Guests consistently praise the friendly and helpful staff, as well as the hotel's convenient location close to the city center and main attractions. Many appreciate the pet-friendly policy and the comfortable beds in some rooms. Breakfast is generally considered basic but satisfactory, though some guests would prefer more variety. There are mixed reviews about cleanliness and room size, with several mentioning issues such as humidity, cold temperatures, and noise between rooms. Despite some complaints about amenities and parking, the overall experience is positive for those prioritizing service and location.
AI-Generated from customer reviews
Service9.5 out of 10
Location9 out of 10
Cleanliness5 out of 10
Breakfast5 out of 10
Room Size4 out of 10
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Location

Francisco I Madero #94, 29230 San Cristóbal de las Casas, Chiapas

What's nearby

  • Na Bolom Cultural Museum0.5 km
  • Foro Cultural Independiente Kinoki0.6 km
  • Galeria Studio Cerrillo0.7 km
  • Handicrafts Market0.8 km
  • Plaza de La Paz0.9 km
  • Arches of Carmen0.9 km
  • Mesoamerican Museum of Jade0.9 km
  • Ex-Convent of Santo Domingo0.9 km
  • Mirador de la Escuela SolMaya1.2 km
  • Church of San Cristobal1.2 km
  • Museo del Ambar1.3 km
  • Museo de la Medicina Maya1.9 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at Los Altos Hotel & Spa

  • Where is Los Altos Hotel & Spa located?

    Los Altos Hotel & Spa is located at Francisco I Madero #94, 1.3 km from the center of San Cristóbal de las Casas. Na Bolom Cultural Museum is the closest landmark to Los Altos Hotel & Spa.

  • When is check-in time and check-out time at Los Altos Hotel & Spa?

    Check-in time is 15:00 and check-out time is 12:00 at Los Altos Hotel & Spa.

  • Does Los Altos Hotel & Spa offer free Wi-Fi?

    Yes, Los Altos Hotel & Spa offers free Wi-Fi.

  • How far is Los Altos Hotel & Spa from the airport?

    Los Altos Hotel & Spa is 45.8 km from Tuxtla Gutiérrez Ángel Albino Corzo. Los Altos Hotel & Spa is 111.9 km from Palenque.

  • How does KAYAK find such great Los Altos Hotel & Spa hotel deals?

    KAYAK scours the web for all room deals available at Los Altos Hotel & Spa in San Cristóbal de las Casas and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Los Altos Hotel & Spa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Los Altos Hotel & Spa.

Nearby hotels and places to stay

Closest

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Cheapest

See cheapest stays in San Cristóbal de las Casas
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56% cheaper
Tierra Alta Hostal
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2-star hotel
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Casa Flor de Vida
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Most recommended

See most recommended stays in San Cristóbal de las Casas
3-star hotel
56% cheaper
Tierra Alta Hostal
9.6 Excellent (163 reviews)0.24 kmWi-Fi, Business center, Wi-Fi available in all areas₪60+
3-star hotel
Taller de Juan - Casa Hotel
9.5 Excellent (91 reviews)0.39 kmRestaurant, Bar/Lounge, Room service₪471+
2-star hotel
47% cheaper
Casa Flor de Vida
9.2 Excellent (296 reviews)0.23 kmWi-Fi, Wi-Fi available in all areas, Free toiletries₪72+
3-star hotel
18% cheaper
Hotel Casa del Sol
9.2 Excellent (323 reviews)0.27 kmWi-Fi, Tea/coffee maker, Coffee machine₪111+

Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

8.6
1.3 km
Tuxtla Gutiérrez Ángel Albino Corzo
45.8 km

Everything you need to know for your stay in San Cristóbal de las Casas