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|"Great location facilities and staff!"||(in 81 reviews)|
|"awesome location - beautiful grounds."||(in 15 reviews)|
|"Loved this beautiful hotel ."||(in 67 reviews)|
|"And the parking was horrible."||(in 51 reviews)|
|"Near by the old town."||(in 4 reviews)|
|"Hotel did not appear full."||(in 39 reviews)|
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We usually stay here and have a good experience, but we are disappointed they gave us a room right next to the tequila bar. We have young children and they were up all night because of the music in the bar. Also parking is a nightmare, $12 or not it was difficult to figure out which building was connected to which parking lot.
The room key didn't work when we got to the room, the staff had to "check" to see if our reserved room was even available. The breakfast buffet was not refreshed more than once, by the time we ate at 8 am everything was stale and cold or dried out. If people pay for a stay and are allowed a buffet, at least make it seem like you care enough to keep the food fresh. Wait staff was practically non existent if you had a voucher, but if you were paying cash you got all you needed.
Why 4 stars
Everything was awesome except for the odd location of our hotel room. However, it was a beautiful room with a beautiful view.
I stayed in the 600 building. The only reason I didn't give 5 stars is because the location of my room. It is a good walking distance from the lobby. You actually have to go past the hotel lobby, make a right at the next street, go up the hill and then you'll reach the 600 building. The directions they gave were exactly on point and made it easier to find.
no working ice machines- staff sent us to 2 different locations with no elevator service- and none worked looked like the hadn't worked for months
Rooms good space- How CLEAN the rooms are and the small extras provided ..Water btls- coffee extra Towels on request. Hotel in the center on the city street event. perfect for walking no- car traveling. needed. Hotel Cafe available again very nice. all the staff ready to serve and extremely friendly. We have enjoy our 2nd year now at this Hotel. we had a Fabulous stay!!!
Vivi la Hacienda on Cinco de Mayo !!
The Hacienda came through for us with flying Mexican colors on Cinco de Mayo Weekend The hotel staff must be commended from Jesus the Hotel Manager to Celine on front desk staff to Kasandra in house keeping. You all deserve a big Cinco de Mayo Gracias!! What a view and sounds of the Old Town Cinco de Mayo festivities from our balcony. Muchas Gracias Hacienda - we'll be back !!!
The familiarity of a Best Western property with the luxuries of a high-end resort await for guests at the San Diego Hotels’ Best Western PLUS Hacienda Hotel Old Town.
The southwestern-styled establishment is an upscale property on the inside, with rich dark woods and classic leather furnishings in the lobby. Guest rooms and suites deliver a similar style to guests, complete with comfortable seating, a flat-screen TV, and plush bedding. Each room is equipped with complimentary WiFi, a microwave, refrigerator, in-room safe, and private balcony or shared courtyard. Upgraded suites enjoy a kitchenette for extended stay guests.
The hotel has a heated swimming pool and spa and features the Old Town Tequila Factory Restaurant & Cantina. Travelers will enjoy the flavors of the southwest in a quirky environment at this San Diego eatery.
The hotel is only three blocks from the city’s transit trolley station, which provides visitors with convenient access to Old Town and San Diego. Mission Valley, Gaslamp Quarter, the San Diego Convention Center, Old Town Historic Park, small boutiques, and plenty of dining await throughout the city.
The Best Western PLUS Hacienda Hotel in Old Town is a short drive away from SeaWorld San Diego and is convenient to the neighborhoods of Ocean Beach, Mission Hills, Sunset Cliffs. The San Diego Zoo is right down I-5, as is the USS Midway Museum, Seaport Village, and the San Diego Air & Space Museum.
Right down the road from the San Diego International Airport and conveniently located near San Diego’s best attractions, the Best Western PLUS Hacienda is a destination perfect for visitors to the Californian city.
based on 981 reviews
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Most Popular Landmarks
- Old Town San Diego State Historic Park 382 m
- SeaWorld San Diego 3.2 km
- Maritime Museum 4.1 km
- Mission Bay Park 4.1 km
- San Diego Zoo 4.7 km
- USS Midway Museum 4.8 km