Within a 20-minute walk from 4th/Colorado Los Angeles Metro Station, Viceroy Santa Monica offers guests an ideal base when in Santa Monica. It is situated a brief stroll from Santa Monica Pier and Santa Monica Civic Auditorium.
Guests staying at Viceroy Santa Monica can enjoy taking a dip in the outdoor pool, working out in the gym or unwinding with a drink at the on site bar. Popular amenities include a plunge pool and wireless internet.
The elegant rooms at this 4-star hotel provide a flat-screen TV, a DVD player and an iPod docking station. An in-room safe, heating and a mini bar are also provided.
Viceroy has an on-site restaurant, perfect for guests who wish to dine in. Alternatively, there are plenty of dining options nearby.
The position of Viceroy Santa Monica permits easy access to many places of interest on foot. Guests can also visit Pacific Park and Third Street Promenade.
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Cons:Bathroom a bit basic, shower not great
Cons:Horrible customer service - they overcharged me for a number of items, including mini bar purchases that we didn't make, and then 'investigated' while we waited 20 minutes for them to tell us they had no receipts. They never apologized after essentially suggesting we were lying. They rented out the entire pool and outdoor area for a Lincoln car event so guests had zero access to the outdoor pool area, which was a main selling point of this hotel. The carpet in the hallways had duct tape in many places because it was old and ripped. When I initially called to tell them we were checking in late, I had to call back three times because they first transferred me to the wrong person, then put me directly into voicemail. When I finally spoke to reception to confirm they would hold our king bed high floor room, they said they don't guarantee a high floor, which is exactly what we paid for and I told them that was listed on my reservation. After arguing over it, they confirmed I would be on a high floor. Overall, customer service was lacking and you didn't feel at any time that you were a priority - more of an inconvenience for them actually. Not worth the price they charge and definitely not a relaxing experience.
|Check in anytime after 15:00, check out anytime before 11:00|
|Cancellation/prepayment policies vary by room type and provider.|
Viceroy Santa Monica is located at 1819 Ocean Avenue in Downtown Santa Monica, 0.8 km from the center of Santa Monica. Original Muscle Beach is the closest landmark to Viceroy Santa Monica.
Check-in time is 15:00 and check-out time is 11:00 at Viceroy Santa Monica.
No, Viceroy Santa Monica does not offer free Wi-Fi.
No, Viceroy Santa Monica does not offer free parking.
No, Viceroy Santa Monica does not offer free airport shuttle service.
Viceroy Santa Monica is 3.7 km from Santa Monica. Viceroy Santa Monica is 10.6 km from Los Angeles.
Yes, Viceroy Santa Monica is a pet-friendly hotel.
Yes, Viceroy Santa Monica has a pool onsite.