Pros (+) Staff very friendly and helpful food was excellent room was comfortable
Cons (-) I would have liked a tea kettle in the room
5 stars
Hotel Plaza San Francisco
Photos of Hotel Plaza San Francisco
Overview
Offering a sauna, an indoor pool and free Wi-Fi, Hotel Plaza San Francisco is situated in Santiago and is a five-minute stroll from Santa Lucia Hill and University of Chile. It is located a brief walk from Plaza de Armas, Pontifical Catholic University of Chile and La Moneda Palace.
This 5-star hotel provides a 24-hour reception, an express check-in and check-out feature and a ballroom. Airport transfers, a dry cleaning service, a laundry service and babysitting/child services are available upon enquiry. A friendly tour desk is on hand and Bellas Artes Metro Station is within walking distance, making it convenient for guests to explore the area and its attractions.
All of the modern rooms at Hotel Plaza San Francisco feature a hair dryer and a mini bar. There are also honeymoon suites available.
Hotel Plaza San Francisco offers a restaurant, where guests are welcome to try authentic local dishes. Those wanting to unwind with a drink can do so in the in-house bar. A choice of eating options can also be found in the surrounding area.
Hotel Plaza San Francisco Santiago is also moments from the area's well-known establishments, plus Metropolitan Cathedral of Santiago is a 10-minute walk away. Comodoro Arturo Merino Benitez International Airport is a 25-minute drive away and Universidad de Chile Metro Station is within walking distance.
Latest deals for Hotel Plaza San Francisco
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Hotel Plaza San Francisco
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Business center
- Flat-screen TV
Services and conveniences
- Conference rooms
- Business center
- Car rental
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- 24hr front desk
Dining
- Minibar
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Pool and spa
- Spa and wellness center
- Massage
- Heated pool
- Spa
- Indoor pool
- Sauna
Accessibility and suitability
- Increased accessibility
- Elevator
- Hypoallergenic
- Allergy-free room
- No smoking
- Designated smoking area
Bathroom
- Shower
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Private bathroom
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
General
- Family rooms
- Seating area
- Telephone
- Storage available
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Complimentary breakfast
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Gift shop
- Beauty salon
Health and safety
- Daily housekeeping
- Safe
Bedroom
- Extra-long beds (> 2 meters)
Fitness
- Fitness center
Reviews of Hotel Plaza San Francisco
8.8
Very good
2593 verified ratings
Wonderful
1735
Very good
426
Good
233
Okay
83
Fair
50
Mediocre
30
Poor
36
Summary of reviews
Guests say
Guests generally appreciated the hotel's excellent location and friendly staff, but many expressed dissatisfaction with the service quality and cleanliness, citing issues such as unhelpful reception staff and dusty areas. The amenities, including breakfast and pool access, also received mixed reviews, with some guests expecting more from a four or five-star hotel.AI-Generated from customer reviews
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Score by provider
8.8 out of 10
683 reviews
9.2 out of 10
9 reviews
10 out of 10
1 review
8.6 out of 10
3 reviews
All reviews
Pros (+) The staff were friendly and were largely fluent in English. The location was great, only a 5-10 minute walk to restaurants and parks. The wifi was strong throughout the hotel, the beds were comfortable and the room was clean. The rooftop bar was very nice but wasn't open on the weekend which was a disappointment. Really good quality for the price.
Cons (-) The pool is in the basement which was a mistake on our end, some old/incorrect pictures showed it as a rooftop pool which made spending a day at the pool impossible. Water in the room is outrageously expensive, $10/bottle! The shower/tub combo was a bit uncomfortable - I'm very average size and it was too narrow to stand shoulder width. The room was starting to show some signs of age but still a v...
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Pros (+) Good location, very nice staff, nice comfortable rooms
Location
Alameda 816, Santiago
What's nearby
- Palacio de la Moneda0.5 km
- Santa Lucia Hill0.5 km
- Plaza de la Constitucion0.6 km
- Plaza de Armas0.7 km
- Catedral Metropolitana de Santiago0.8 km
- Pontificia Universidad Católica de Chile0.8 km
- University of Chile0.8 km
- Santiago City Centre1.3 km
- Mapocho Cultural Center1.4 km
- Plaza Baquedano1.5 km
- Parque O'Higgins2.1 km
- Fantasilandia2.2 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Hotel Plaza San Francisco
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See most recommended stays in SantiagoGood to know
Value for money | 8.6 |
|---|---|
Distance to city center | 0.7 km |
Nearest Airport | Santiago Arturo Merino Benitez |
Distance to airport | 13.9 km |
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