|"Great rooms and delicious breakfast."||(in 18 reviews)|
|"Excellent hotel and great rooms."||(in 35 reviews)|
|"Staff is friendly and accommodating."||(in 28 reviews)|
|"Staff service and poor cleanliness"||(in 8 reviews)|
|"Almost five star hotel."||(in 18 reviews)|
|"TV NEWS channels available: Only CNN Channels"||(in 2 reviews)|
Brand new rooms
The restaurant: expensive, seafood soup poor and s
The patio and the room only. Hotel too old and they want to exhibit a class that they may have in the 50's but not on 2016.
Pros and Cons
Great quality. Rooms had a decent view, balcony area, and great showers!
Customer service and checkin and check out line were painfully slow. Twenty minutes or more for each with only one or two customers and one representative each time.
The worse. I had a reservation for a double bed. Got there and was only one bed. Front desk lady didn't"t try to help.
stay was plesent
Location, beds where comfortable, parking, very luxurious lobby
Service allthought fast responding
the staff was very professional and knowledgable, room service was impeccable. during my stay dominican moda(fashion) was been stay at the hotel which was rather exciting.
my only complaint was the hotel restaurant that added the 26% tax which cause me to leave a tip until i eat at other establishments and discovered that the tip is included in the 26%. other places broke it down tax - 16% and the tip - 10%. its very misleading when the hotel restaurant combine both.
Very convenient. Restaurant, bank and business center are in the hotel. Bilingual desk workers.
I was double charged for my first night despite paying when I booked it online from Booking.com. I discovered the double billing after the fact (no signed receipt). I was also charged by the hotel for a taxi fare that I paid cash directly to the driver. Again, no signed receipt. They just do this stuff after the fact. I have an email pending with them but no response. I will be disputing these charges with my credit card company soon if no response is heard.
Nice. and comfortable.
Far from the city
Hotel with style, charm, professionality and a lot of history. Comparable to the Hotel Nacional in La Habana. I thoroughly recommend the hotel Occidental El Embajador. Active Hotels has proven to be an excellent and informative on-line booking service.
convenience to business meetings
The service quality and the warmness of the people.
The tap water is not drinkable (I appreciate that they put a warning sign by the faucet), and the bottled watter is pretty expensive. Plain water should not be a luxury.
This hotel is great in terms of location and safety. It is one of the best residential areas in the city. The hotel is old but they are renovating. The breakfast is a plus. Beautiful garden.
The staff was very friendly and was available anytime you needed them to answer any question. It was 1:00am and I needed information on where to buy souvenirs in the morning as my flight was leaving very early and I hadn't bought anything yet. The attendant at the front desk gave me a few ideas and knew which stores opened early and which didn't.
The El Embajador, a Royal Hideaway Hotel (5-star) (belonging to the Barceló Hotel Group and formerly the Occidental El Embajador) is a luxurious, versatile hotel. Thanks to its fantastic location in Santo Domingo, and services such as free Wi-Fi, this hotel is ideal for family vacations, romantic escapes for couples, and business meetings. The capital of the Dominican Republic is a stimulating, multi-cultural city. Because of this, El Embajador is an ideal starting point to visit the historical and colonial districts and become immersed in all the qualities associated with Dominican culture.
based on 1,399 reviews
Policies vary by room type and provider.
El Embajador, a Royal Hideaway Hotel is located at Ave Sarasota 65 in Bella Vista, 3.3 km from the center of Santo Domingo. Palacio de Bellas Artes Freddy Beras Goico is the closest landmark to El Embajador, a Royal Hideaway Hotel.
Check-in time is 15:00 and check-out time is 13:00 at El Embajador, a Royal Hideaway Hotel.
Yes, El Embajador, a Royal Hideaway Hotel offers free Wi-Fi.
Yes, El Embajador, a Royal Hideaway Hotel offers free parking.
No, El Embajador, a Royal Hideaway Hotel does not offer free airport shuttle service.
El Embajador, a Royal Hideaway Hotel is 14.2 km from Santo Domingo Dr. Joaquin Balaguer. El Embajador, a Royal Hideaway Hotel is 28 km from Santo Domingo Las Americas.
No, pets are not allowed at El Embajador, a Royal Hideaway Hotel.
Yes, El Embajador, a Royal Hideaway Hotel has a pool onsite.