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|"Food was great too!"||(in 5 reviews)|
|"The very friendly and helpful staff."||(in 35 reviews)|
|"Excellent food great service."||(in 18 reviews)|
|"I hate the hotel manager."||(in 7 reviews)|
|"all was in Sheraton's standards."||(in 2 reviews)|
|"There was a guide from room service that was extremely rude."||(in 6 reviews)|
|staff were very helpful||in 79 reviews|
|great service||in 39 reviews|
|room service||in 38 reviews|
|room clean||in 32 reviews|
|nice hotel||in 31 reviews|
|room great||in 28 reviews|
|swimming pool||in 26 reviews|
|good location||in 22 reviews|
|excellent food||in 16 reviews|
|beach access||in 7 reviews|
|sheraton||in 6 reviews|
|chica||in 2 reviews|
|elias||in 2 reviews|
|personall||in 2 reviews|
|tring||in 2 reviews|
The bedding super comfortable, fluffy and perfect quality. We were overwhelmed with the staff hospitality, from the bell person( Elias) to the reception( Ivan), room service, the pool attendant. Everyone went above and beyond. My daughter and I commented on our flight back about how our last day in Santo Domingo was outstanding due to the courtesy from the staff at the Sheraton.
Not a thing. Service above and beyond expectation.
The Service is Excellent!
1st class start to finish
I have stayed at many hotels and resorts around the world. This place from the start treats you like you like you are the only one in the room :). The staff is very friendly and helpful. The food was great especially the pasta and shrimp, the salmon wasn’t as fresh as I like but still it was good. The facilities were 4/5 and were state of the art. With the Sheraton club ithe benefits are so worth it. The staff can guide you to places you would like to visit. With google translate outside you should be ok as well. I do not speak much Spanish but the staff spoke English well enough for us to communicate
Nice hotel, great for business travelers
The room was spacious and the lobby and restaurants were very nice. Casino next door was unexpected surprise, which my parents loved.
The only thing was the location isn't as close to colonial zone, but not much they can do about that
Good for the being in the city, but food was too e
The view was outstanding and the staff were very attentive. The facility was nice, but there were a few issues with the conference rooms, electricity and water issues.
The rooms were just ok. The decor is very basic and one of my colleagues complained that she felt a bit claustrophobic in her room. We tried to hook up the computer to the tv via a cord-- and the hotel only has one remote control (for the entire hotel) that changes the inputs on the tv. The prices for the buffets/food were ridiculous. $35 for lunch plus 28% in taxes. This includes the 18% ITBIS and does not include tip.
Good service Location is close to historic center
Room was some short Taxi from/to airport is $40 (30 minutes)
Hi! , We love everything in there, we feeling like our own home,. Thanks you
Oh! the meals, you have to make some changes in the menu, like Dominican foods sometimes.
Sheraton Santo Domingo hotel is a hotel for business travelers, vacationing families and adventure seekers alike. Our contemporary hotel is ideally settled along one of the main avenues in the city and at El Malecón, just a few minutes away from Santo Domingo's most popular restaurants and nightclubs as well as walking distance to the historic destinations in Zona Colonial. Also near the financial District Center and 27 KM distance to the SDQ Inter Airport. Check in to your room, where thoughtful amenities such as coffee makers, ample workstations, flat-panel TVs and luxurious bedding await your arrival. Step out onto your quarter's private balcony to admire stunning views while the ocean breeze warmly welcomes you. With our hotel's dynamic dining options, you can let your taste buds explore the vibrant flavors of the Dominican Republic while sipping on a handcrafted cocktail and lounging by our resort-style pool. Whether you plan on sunbathing or deal making, we will enrich your Caribbean getaway.
based on 287 reviews
Policies vary by room type and provider.
Guests with existing Sheraton Santo Domingo Hotel reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by June 30, 2020. For guests making new reservations at Sheraton Santo Domingo Hotel for any future arrival date, including reservations with pre-paid rates, between today and June 30, 2020, reservations may be changed or canceled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
Sheraton Santo Domingo Hotel is located at 365 George Washington Avenue in Gazcue, 4.2 km from the center of Santo Domingo. El Obelisco Macho is the closest landmark to Sheraton Santo Domingo Hotel.
Check-in time is 15:00 and check-out time is 12:00 at Sheraton Santo Domingo Hotel.
No, Sheraton Santo Domingo Hotel does not offer free Wi-Fi.
No, Sheraton Santo Domingo Hotel does not offer free parking.
No, Sheraton Santo Domingo Hotel does not offer free airport shuttle service.
Sheraton Santo Domingo Hotel is 15.3 km from Santo Domingo Dr. Joaquin Balaguer. Sheraton Santo Domingo Hotel is 24.4 km from Santo Domingo Las Americas.
Yes, Sheraton Santo Domingo Hotel is a pet-friendly hotel.
Yes, Sheraton Santo Domingo Hotel has a pool onsite.
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.